Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Ver mais
A empresa respondeu
Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Ver mais
A empresa respondeu
Claims are generally paid quickly. It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid. I wonder whether the policy is still what I need. Perhaps it... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Simplyhealth
Escrito pela empresa
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessInformações de contacto
Andover, Reino Unido
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super helpful customer support
I recently had a query re a claim I had made. The young lady I spoke to was polite, listened to my problem and then advised how to resolve it.
So refreshing to actually have someone willing and able to help.
Following her help my payment was approved and paid into my account.
31 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi William,
Many thanks for sharing your experience of speaking with an advisor and I'm so pleased they were able to resolve your query and was so helpful.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Very helpfull my claim is now sorted
10 de agosto de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello,
Thank you for awarding us with five stars. We really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had difficulties in signing in thru my…
Had difficulties in signing in thru my app and Sam was very efficient and sorted my technical issues within minutes. Thank you.
7 de agosto de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Farzana,
Thanks for sharing your experience of chatting with Sam today. I'm so pleased he was able to resolve your technical issues so swiftly and efficiently. Sam and his manager aware aware of your very kind words and are equally happy.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great company, fast updates, quick payments.
I’ve been with Simply Health along with my partner for a few years and it’s a Value for money policy. Very easy to upload and send claims for various treatments.
Payments are received in 3 days and they also keep me informed at every stage.
31 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Miss Watson,
Thanks so much for your fantastic five star review. I'm really pleased to hear you find your policy good value and the claiming process fast. It's also lovely to know you make good use of your policy and that we're able to help support you with your everyday healthcare costs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Inconsistent
They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but just seemed to get automated replies saying you are not covered. I pay extra in each moth for an enhanced policy but I’ll be cancelling. Even if they had admitted they made mistake for the first settlement I may have felt a bit better but they set a president by paying up on one claim but not the other.
15 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Lesley Ann Brown,
I'm sorry to hear of your unhappiness with Simplyhealth regarding a recent claim. In order for us to investigate your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
I am going through difficult times and was…
I am going through difficult times and was confused about how to claim etc for my policy with Simply Health .
Katie was very helpful and understanding and went through process of creating an app,including explaining each stage.Was very patient and polite and professional at her job.
Thank you so much Katie.
4 de agosto de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Divyesh,
Many thanks for leaving us a five star review following your interaction with Katie. I'm pleased to hear Katie was so helpful and understanding during your conversation. Both Katie and her manager are aware of your kind comments about her.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Live Chat gave Excellent Customer Service
Very quickly solved my problem with my Claim, which got fully Resolved in one call to the Live Chat-line, permitting Approval there & then, & saved the inconvenience of any further call back, which was much appreciated! Many Thanks!
4 de agosto de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Elaine,
Thanks for leaving us a lovely five star review and I'm pleased your query was resolved so quickly.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simplyhealth are simply the best
Simplyhealth are simply the best .
Easy to use and great value for money regarding professional health services . Fast and efficient payment and keep you updated at all times .
31 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Mrs Deirdre Broom,
Thanks so much for your great review. I'm so glad you're happy with the service we provide and that we're able to help support you with your everyday healthcare costs and needs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
It would be easier and quicker if I…
It would be easier and quicker if I could speak with someone.
31 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Paul,
Thank you for your review. Here at Simplyhealth we have a dedicated Customer Contact team ready to take any calls. The telephone number is 0370 908 3481 and the lines are open 9am to 5pm Monday to Friday.
All calls are initially answered by our digital call assistant who can respond to many queries. However, it will recognise if a caller needs or requests to speak to an advisor. Once your details are verified, you are transferred to the next available agent.
Kind regards
Esther
Simplyhealth
A simple chat to check how to claim…
A simple chat to check how to claim over multiple years was well received. The interaction was prompt and the service was good being provided accurate information was helpful as this was a chat! At the end I requested and received the transcribed chat.
31 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Dani,
Thank you so much for leaving such a lovely review. I'm really pleased that you found our chat feature so helpful and informative.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
100% Customer Service from Simplyhealth
100% Customer Service from Simplyhealth. They are always the same. I know I can reply on them completely. Thank you Emily for all your help.
30 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Patricia,
Thanks so much for your wonderful five star review and sharing your experience of Emily's assistance. Emily and her manager will be delighted to read your comments too.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
AutoSAM 1 minute
Was great apart from autuSAM said it would be 1 minute to transfer to an agent. Took a lot longer. After this tho it was all sorted in no time.
30 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Rei q,
Many thanks for your review. Due to varying volumes on the live chat feature, I can confirm that Simplyhealth have never given a timeframe or quoted one minute from leaving our digital assistant and an advisor taking over. You are advised that you are in a queue, please stay connected and someone will help you shortly.
I'm pleased your query was sorted out promptly once you were transferred.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Superb service and support as usual.
Superb service and support as usual from Simply Health.
Lorraine was amazing and so patient and was a tremendous help and sorted my errors in making multiple claims.
30 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Asker,
Thank you so much for your great five star review. It's lovely to hear you found Lorraine so helpful and patient in resolving your claims query. Lorraine and her manager will be made aware of your kind words.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Angela was very helpful and quick to…
Angela was very helpful and quick to respond with a answer to my query, very happy
29 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Mark,
Thank you for your lovely five star review about your interaction with Angela. I'm glad Angela was able to answer your query so quickly. Your comments have been shared with Angela and her manager to make them aware also.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I recently made a claim for lenses to…
I recently made a claim for lenses to my reading glasses and it could not have been any easier also very fast payment three days or so brilliant
2 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi James,
Many thanks for leaving us a lovely five star review. I'm pleased you found our claiming process so easy and fast.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been with Simply Health for the…
I have been with Simply Health for the last 30 or 40 years. Payouts are dealt with quickly. Overall it’s good value.
28 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Ann,
Thank you for your long standing loyalty to us and awarding us with five stars.
It's great that we've been able to help support you with your everyday healthcare costs over the years.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Georgia went above and beyond…showing great customer service
Georgia went above and beyond explaining why my query after several previous phone calls hadn’t been actioned.Shown great customer service skills and ensured payment would be actioned the same day.
28 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Erika,
Thanks so much for your amazing comments following your interaction with Georgia. It's wonderful to hear how happy you were with the service you received from her. Georgia and her manager have been made aware of your comments and I'm sure they'll both be equally delighted.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
All my comments are well deserved for…
All my comments are well deserved for this Company
28 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hi Jacqueline,
Many thanks for your five star review and kind words.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had difficulty using website for cla…
Had difficulty using website for cla however it was caused by the latest Apple iOS update!
23 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Mr Plock,
Thank you for your five star review. I hope you were able to submit your claim ok following your device software update.
Please email us at customer.services@simplyhealth.co.uk with your name, date of birth and home post code if you do continue to experience issues.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Claim accepted and confirmation of payment within 3 working days
I submitted my claim and within two hours I received an email confirming that my claim had been approved and that I would receive payment direct to my bank account within 3 working days
27 de julho de 2026
Opinião espontânea
Resposta da Simplyhealth
Hello Gil,
Thank you so much for sharing your recent claiming experience. I'm glad that you're happy at the speed in which your claim was paid. Thanks also for the 5 stars.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.