Simplyhealth Opiniões 

4910
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... Ver mais

Classificada 5 em 5 estrelas

Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but jus... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de saúde
  2. Agência de seguro dental

Sobre Simplyhealth

Escrito pela empresa

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4910)

630 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick & easy claim…

Claim paid straight away as soon as I'd entered my details. Very impressed!

3 de julho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Patricia,

It's so lovely to hear how impressed you were with the ease and speed of making your claim. Thanks also for awarding us with five stars.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Great service

Great system. Really easy to submit the claims and always paid quickly. If you need to contact them, the staff are super helpful.

3 de julho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Daniel,

Thank you so much for leaving a great five star review and it's lovely to hear you find our system great along with the service we provide.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Policy worth every penny it costs.

Have been a member since I was 16 in my own right and under my fathers account up to that age and have always been more than happy with the whole process and ease of submitting claims.
The policy is worth every penny it costs.

2 de julho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Graham,

Many thanks for your great five star review and your long standing loyalty to us. I'm pleased to hear you are more than happy with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Simple claim procedure and very fast …

Simple claim procedure and very fast payout.

2 de julho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Ian,

Thanks so much for taking the time to leave us a lovely five star review, we really do appreciate it.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Sam was very helpful and efficient with…

Sam was very helpful and efficient with a query I had about a claim.

1 de julho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Mrs Monteith,

Thanks so much for your lovely review and it's great to hear you found Sam very helpful and efficient. I've passed your feedback to Sam and his manager who will also be very pleased.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Was very helpful and very patient with…

Was very helpful and very patient with my attempts to rectify reinstalling the app

23 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Caroline,

Thanks for your lovely five star review and it's great to hear the advisor was so helpful in regards to your query.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 1 em 5 estrelas

After waiting over 10 minutes on the…

After waiting over 10 minutes on the phone I was sent a
link to reset my password which I did and I still couldn't
log in. I explained that I was over 84 and found this difficult.

30 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Joan,

I'm sorry to hear that you are still unable to log into your online account despite being sent a link.

Please contact us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review. Alternatively, you can call us on 0370 908 3310 between the hours of 9am and 5pm Monday to Friday.

Kind regards

Esther
Customer Relations
Simplyhealth

Classificada 3 em 5 estrelas

Plan covers very little

Staff are very helpful but I think the plan itself is poor. I have not claimed in years and now I need to it hardly covers anything at all. Dental charges are expensive but very little is covered, £45 claim is allowed for a check up when you pay well over £100.

29 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello JC,

Thank you for your honest review and I'm pleased you found our staff to be very helpful.

Our plans are designed to help towards the cost of everyday healthcare and sadly in an environment where costs are ever increasing, unfortunately, we can never fully cover all treatments.

Should you wish to review your cover and see if there is a more suitable plan, please contact our Options team. Their email address is customeroptions@simplyhealth.co.uk. Please include your name, policy number, date of birth and home post code. Alternatively you can call them on 0330 102 5335 between 9am and 5pm Monday to Friday.

Kind regards

Esther
Simplyhealth

Classificada 5 em 5 estrelas

Helpful customer service

I had a reason to contact customer service and they were extremely helpful. Would recommend.

29 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Stephanie,

Thanks for leaving us a great five star review and sharing your experience of speaking with a member of our team. I'm pleased you found them so helpful.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Allows me access to speedy health support at a small investment

I’ve been with SimplyHealth for many years and it gives me the financial opportunity to upgrade the type of healthcare I can pay for. Simple things like hospital stays/physio/ophthalmologist/amongst other benefits. Without their help, I couldn’t afford to access all the services I can at an affordable cost. The claim process is quick and simple and refunded payments appear in my bank account extremely quickly. Customer service is exceptional too.

27 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello,

Thank you so much for your amazing five star review and your long standing loyalty.

It's lovely to hear you find our service excellent and that we've been able to help support you with your everyday healthcare costs over the years.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

all my health bills have been on time …

all my health bills have been on time taking away a lot of the stress

20 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Mary,

Many thanks for your lovely five star review and I'm pleased we're able to help support you with your everyday healthcare costs.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

There is always light at the end of the tunnel

Due to circumstances beyond my control, i was unable to login to my account. Frustrated, I called Simply Health and spoke with a customer representative who was a breath of fresh air. He resolved all my issues without hesitation. I am now set up once again, something my late wife dealt with, hence the difficulty with my login. A big thank you.
The service I received was just brilliant, something my late wife used to say.
AKM.

26 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello AKM,

Firstly, I'm sorry for your loss.

I'm glad that our team member was able to help you with your online account access. It's lovely to hear you found the service you received was brilliant.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Exceptional service

Ross provided exceptional service, really quickly too.
Thank you Ross!

26 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Paul,

Thank you so much for your lovely review regarding your interaction with Ross. I've passed on your comments to Ross and his manager who I'm sure will be equally happy.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 1 em 5 estrelas

Barriers to contact

Tried so many times to call about a claim. All you get is a lot of inane noise and never able to speak to anyone. AI assistant on app is utterly awful, of no help whatsoever. Bottom line appears to be if you have a query we'll put barriers in the way of you contacting us.

25 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Gary,

I'm really sorry to hear of your disappointment with Simplyhealth .

Thank you for making contact and allowing me the opportunity to investigate the concerns you raised.

Kind regards

Esther
Customer Relations
Simplyhealth

Classificada 5 em 5 estrelas

Ross was really helpful

Ross was really helpful, polite and answered all my questions fully and comprehensively. Was able to connect on chat very quickly and speak to someone. Very happy with the service

25 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Mrs Tang,

Thank you so much for your lovely review following your interaction with Ross. I've passed on your comments to Ross and his manager who I'm sure will be equally happy.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Assisted me with a claim query…

Assisted me with a claim query effeciently. Made the whole experience simple and straight forward. Along with politeness. I was extremely satisfied with the experience

24 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Susan,

Thank you so much for sharing your experience of speaking with a member of our Customer Services team. I'm pleased they were able to resolve your query so efficiently. Thanks also for the 5 stars.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Instant problem sorted

Instant problem sorted. Prompt reply to email. No issues with the service they offer. Account easy to deal with, having being with them since hospital fund . Happy to deal with them, we site easy to navigate . Claims are sorted promptly, and an email reply every time to let you know how your claim is progressing.

24 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Ralph,

Thank you for your wonderful five star review and your long standing loyalty to us. It's great that we've been able to help support you with your everyday healthcare costs over the years.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Excellent Service

I was very happy with the speed with which my claim was paid. A later query was dealt with efficiently and the customer services team showed both empathy and patience with my situation. Excellent service.

24 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hi Fiona,

Many thanks for sharing your experience of both our claiming process and our Customer Services team. It's great to hear how happy you are with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Excellent prompt response to a claim.

Excellent prompt response to a claim.

23 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello Stephanie,

Thanks so much for taking the time to leave us a great five star review, we really appreciate it.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Classificada 5 em 5 estrelas

Emily was helpful in resolving my claim…

Emily was helpful in resolving my claim swiftly!

23 de junho de 2026
Opinião espontânea
logótipo da Simplyhealth

Resposta da Simplyhealth

Hello,

Many thanks for sharing your experience of your interaction with Emily. I've passed your comments on to Emily and her manager who will be very pleased.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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