The service I receive from Sinclair, Brecon is exemplary. Angus always arranges servicing, repairs etc and is so helpful and a great asset to the company. Although I live 40 minutes away I would not... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoJavel Industrial Estate, LD3 0SL Brecon, GB
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Leia as opiniões dos outros
Sinclair once again agreed to carry out the MOT on my Jaguar F-Type. This was super convenient for me as I would otherwise have used the Jaguar LR dealership in Cardiff. 4 miles vs 50. The service wa... Ver mais
A empresa respondeu
The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Ver mais
A empresa respondeu
I think we are on our fifth vehicle purchase with Spencer now, the fact that we travel 2 hours to do so says it all. The attention and detail that Spencer has been to for us has been second to none f... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Sinclair Land Rover Hay-On-Wye
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Javel Industrial Estate, LD3 0SL, Brecon, Reino Unido
4,9
Excelente
371 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good customer service
Very good customer service. All questions answered, everything explained in detail and the whole experience was stress free.
10 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Sharon, thank you for taking the time to share your positive experience with our client service team! We strive to make every interaction stress-free and are thrilled to hear that we were able to answer all of your questions and provide detailed explanations. Your satisfaction is our top priority!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent from start to finish
Excellent from start to finish. From booking the car in to the service when at the facility it was all very professional & a great experience.
31 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Gareth, thank you for your kind words! We strive to provide our clients with a professional and enjoyable experience from start to finish. We appreciate your support and look forward to continuing to serve you in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
A very positive experience dealing with…
A very positive experience dealing with all the staff. I booked my Defender in for a full service and from the first communication to the last all worked flawlessly.
3 de agosto de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Andrew, thank you for sharing your positive experience with our staff! We strive to provide the best service possible and it's great to hear that your Defender service went flawlessly. We look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent Dealership
Excellent, and pleasant service by everyone at Hay- on - Wye. I travel an hour, in order for them to deal with my car. There are other dealerships nearer but these are by far the best all round. Highly recommend. Treated as a person, with respect.
27 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your wonderful review. We truly appreciate your loyalty and are thrilled to hear that you have received excellent and pleasant service every time you visit our dealership. We take great pride in treating our customers as individuals with the utmost respect. Your recommendation means a lot to us so thank you for choosing us as again.
Best wishes from all the team at Sinclair Land Rover Hay on Wye
A great first visit for my Evoque…
A great first visit for my Evoque hybrid on its first service. Easy to book and great customer care from start to finish. Plus a lovely clean shiny car to drive home. Thanks to all for a great professional experience.
28 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Judith, thank you for choosing us for your first service. We're thrilled you had a great experience with us and we're happy to hear you enjoyed driving your shiny, clean Evoque home. We appreciate your feedback and look forward to serving you again in the future. Thank you for your support!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Everything is just very well done
Everything is just very well done. I had a small issue with the boot not closing properly. When I was there they repaired the vehicle, did 2 recalls then cleaned the car inside and out. All this within 2 hours. The staff couldn't be more helpful and friendly.
Very smooth process.
16 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Martin, thank you for choosing our business and taking the time to leave us a review! We're thrilled to hear that we were able to quickly and efficiently address any issues with your vehicle and provide exceptional service. We value your feedback and look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Hay-On-Wye
Excellent service from all the staff…
Excellent service from all the staff and especially SP who dealt with our purchase.
17 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Suzy, thank you for your kind words. We're thrilled to know that you had such a positive experience with Spencer and our entire staff. We're committed to providing exceptional service to all of our clients, and we're grateful for your recognition. We look forward to assisting you with any future purchases!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Approved, used Defender 110
From booking an appointment to viewing and eventually buying everything was spot on. Callum dealt with us superbly and made the whole process, which included part exchange as smooth as possible.
18 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Simon, thank you so much for your kind words. We're thrilled to hear that Callum provided you with exceptional service and made your buying experience seamless. It was a pleasure working with you and we appreciate your business. See you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
I have no qualms about awarding…
I have no qualms about awarding Sinclair Group a 5* rating. They offer an above average experience and importantly, I trust the workmanship. A seamless and dare I say, pleasant operation where your vehicle is given the best attention, and defects remedied by experienced mechanics. Front of House is good as well and the coffee (reported on before) is superb. All in all a good establishment, which I trust implicitly.
10 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Mr Pugh. Thank you for your glowing review and for trusting us with your vehicle. We're thrilled to provide a first class experience and ensure your car is in the best hands. Our experienced mechanics are always here to help. And of course, we're happy to know you enjoy our coffee too.
We look forward to seeing you again here at Sinclair Land Rover Hay on Wye.
Great interaction with Spencer Perks
Great interaction with Spencer Perks, very relaxed atmosphere and dealt with my inquiry swiftly.
Some of the vehicles are prices higher than other Land Rover dealerships
2 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mike, thank you for taking the time to leave a review, we're thrilled to hear that you had a great interaction with Spencer Perks. Our top priority is providing a comfortable and efficient experience for our customers. We understand that prices may be differ slightly with other Land Rover dealerships, but we try to be as competitive as possible and strive to offer a quality service to match. We hope to see you again in the future.
Please let us know if we can assist with anything now or in the future.
Best wishes from the Sinclair team in Hay on Wye
Always approachable
Always approachable, always good humoured, always able to answer my technical questions, and flexible. Go out of their way to try to accommodate my wishes. I feel valued.
6 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Mr Whorwood. Thank you for your kind words. We strive to provide exceptional customer service and are delighted to know that you feel valued. It's always a pleasure to work with such appreciative customers like you. Thank you once again and we look forward to seeing you again here at Sinclair Land Rover Hay on Wye.
Despite being an extra 30 minutes away…
Despite being an extra 30 minutes away from other LR dealerships we continue to visit Hay on Wye for its first class service and exemplary personnel in all departments.
Communication is timely, customer focused and reliable.
We are always looked after - drinks etc are always available and offered.
A five star dealership with five star people.
4 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Frank, thank you for your kind words and loyalty! We are delighted to hear that our commitment to providing exceptional service and a welcoming atmosphere has made a lasting impression. Your satisfaction is always our top priority and we appreciate your continued support. We look forward to serving you for many more years to come.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Wonderful service as always
Wonderful service as always, never disappointed - will always return
6 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Vicky. Thank you for your kind words and continued support. We look forward to seeing you again soon her at Sinclair Land Rover Hay on Wye. Our goal is to always provide exceptional service and we're glad to know we've met your expectations.
Best wishes from the team
Adrian the sales person is the reason i…
Adrian the sales person is the reason i purchased the car.
1 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Gareth, thank you for your kind words. Adrian is an excellent salesperson and we are thrilled he helped you find the perfect car. Enjoy your new vehicle!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Hay on Wye Landrover
Due to an IT glitch my Defender was not booked in for its MOT at Hay On Wye Landrover. However Angus and Yas managed to swap vehicles around and gave me a courtesy car so it could be done. They are second to none for excellent customer service. I have used them a few times now and its well worth the drive. Angus and Yas always go the extra mile and they are a credit to the brand and company.
29 de junho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Phil, thank you for your review! We apologise for the IT glitch, but we're so glad Angus and Yas were able to provide excellent client service and go the extra mile for you. We appreciate your continued support and look forward to welcoming you back to Sinclair Land Rover Hay On Wye again soon.
Horrendous poor service
As per last two visits the service team were rude and unprofessional!
We asked for them to fix a broken break light and they spent 3 hours bait to look at it and then changed us £125 just to look at it.
We told the service chap that’s not right and was told they don’t look at cars for free
We were buying a new car off them but die to the attitude of service team we will buy elsewhere. A shame as sales manager was professional.
1 de julho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jason,
Thank you for taking the time to leave your feedback. We're sorry to read that your recent experience did not meet your expectations.
We take comments regarding client service seriously and would welcome the opportunity to review the concerns you've raised. Please email your contact details to salesmanager@landrover-hayonwye.co.uk, quoting your review, so a member of our management team can investigate and respond directly.
Kind regards,
Sinclair Land Rover Hay-on-Wye
Professional & Personal Service
This dealership continues to maintain a professional yet personal approach every time.
Nothing was too much trouble, unrushed & friendly.
Not the closest LR outlet to our business but we will continue to come back for the service. Thanks Angus!
Simon
Nexdorf Electrical Control Engineering
1 de junho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind words, Simon! We strive to provide exceptional service to all of our clients, no matter the distance. We truly appreciate your loyalty and look forward to serving you again in the future. Thanks again, Angus and the entire team at Sinclair Land Rover Hay-on-Wye!
First class service with excellent staff
17 de junho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Michael, thank you so much for taking the time to share your experience! We are thrilled to hear that our team provided you with first class service. We strive to exceed our clients' expectations and your feedback means a lot to us. Thank you for choosing Sinclair Land Rover Hay-on-Wye!
Callum was a very pleasant helpful…
Callum was a very pleasant helpful young man not pushy at all
Karen from Peterchurch
14 de junho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words, Karen. We're thrilled to hear that Callum provided exceptional service. Our team is dedicated to always being helpful and respectful to our customers. We appreciate your support.
We look forward to seeing you again soon here at Sinclair Land Rover Hay on Wye.
Best wishes from Callum and the team
Professional image …
First class approach from both reception and service department.
Extremely professional in all aspects.
Hot and cold beverages were complimentary.
2 de junho de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Colin, thank you for your kind review. It brings us joy to know that our team at reception and service department provided you with a first-class experience. We strive to be professional and ensure our clients always have access to complimentary beverages. See you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
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