I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Ver mais
A empresa respondeu
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Ver mais
A empresa respondeu
Made my year, best sofa I’ve ever had Delivery was the smoothest and easiest I’ve ever had Great communication and film nights are the comfiest
A empresa respondeu
Informações sobre a empresa
Informações de contacto
351 Purley way, CR0 4NW, Croydon, Reino Unido
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4,8
Excelente
635 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Great experience, went into the shop to see the sofas, ordered and asked for a certain week for this to be delivered, delivery drivers were super helpful and polite. Cannot recommend enough! Brilliant service!
27 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re delighted to hear that your visit to the shop, ordering experience, and scheduled delivery all went smoothly. It’s great to know our delivery team made a positive impression as well.
We truly appreciate your recommendation and are thrilled you were happy with the service. Enjoy your new sofa!
Bormio sofa
Just got delivered Bormio sofa today. Im so happy with it !!!! Its perfect and so comfy Thank you
27 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Hi there, thank you very much for your review. We're pleased that you are happy with your Bormio sofa. Have a great day
Great Sofa and delivery service
Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!
20 de outubro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear that you love your new sofa and that its quality, colour, and comfort met your expectations. It’s great to know the delivery process was smooth and that our team kept you well informed throughout.
We truly appreciate your recommendation and look forward to helping you again in the future!
Best best best sofa company out there
Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!
21 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!
Excellent quality
Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.
21 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your fantastic review! We’re delighted to hear that your Tulum sofa arrived smoothly and that you’re impressed with the comfort and quality. It’s wonderful to know everything met your expectations with no negatives at all. We truly appreciate your feedback.
Super helpful and friendly
Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!
25 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
We’re thrilled to hear you found our team helpful and friendly and even more excited that your sofa arrived so quickly! Enjoy your new trendy sofa!
Excellent Purchase
I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..
21 de setembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review! We’re delighted to hear that you had such a great experience and that you’re enjoying the comfort and colour of your new sofa. It’s wonderful to know our delivery team helped make the process smooth and enjoyable. We truly appreciate your kind words.
Sofas and Friends provided an…
Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!
18 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your amazing feedback! We’re really pleased to hear that our flexibility, communication, and delivery service made your experience smooth and stress-free. We’re delighted you’re happy with everything. We truly appreciate the recommendation and look forward to helping you again in the future!
Resposta da SOFAS and FRIENDS
Thank you for your great feedback! We’re so glad you’re happy with your purchase and truly appreciate the recommendation. Regards Sofas&Friends
Amazing customer service from help…
Amazing customer service from help before ordering to delivery being quick and setting the sofa up fantastically. This is the nicest sofa !!! Thank you would highly recommend you.
21 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that our team could support you from ordering through to delivery, and that you’re loving your new sofa. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help!
So I did a review on Sofasand Friends…
So I did a review on Sofas @ Friends after having two sofas from them one was a replacement for one that was faulty I received the second part of the Sofa in replacement for the damage one seven months later same problem with the Sofa. I’m sorry but I cannot and will not recommend this company to anybody after writing my review. They reply to it telling me to contact the office so they can get this sorted for me low and behold they never contacted me. I called the office. I was told someone will be in contact with me very soon. This was two weeks ago total waste of of my time please do not reply to this review asking me to contact you as I will not be doing it. It’s been a total waste of £1900.
17 de novembro de 2025
Opinião espontânea
Great customer service
Yet to recieve our sofa but visited the store on Saturday and dealt with a lovely gentleman called Rad, he was Super helpful, friendly and knowledgeable. They have a beautiful range of sofas to view, definitely worth the trip!
15 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re delighted to hear you had such a great experience in the store and that Rad was able to help — he’ll be so pleased to hear your kind words. We’re glad you enjoyed viewing our sofa range, and we can’t wait for you to receive your new sofa!
Very pleasant dealing with Rad and…
Very pleasant dealing with Rad at Sofas and friends. The sofas are excellent value for money too
15 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for the lovely review!
We’re really happy to hear you had such a great experience with Rad, and it’s wonderful to know you’re pleased with the value and quality of the sofas.
Beat at customer centricity and no one…
Beat at customer centricity and no one has this great amazing collection for sofas in London.
16 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a positive experience with us and that you love our sofa collection. It truly means a lot to the whole team.
good service
The delivery guys was so helpful...tried their best to fit the sofa through the doors... the sofa looks nice and good quality
14 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re really happy to hear that the delivery team did everything they could to get the sofa in for you. And it’s great to know you’re loving how it looks and feels!
We had a great experience at sofa and…
We had a great experience at sofa and friends !
We ordered our sofa on the Monday it was delivered within 3
Days
Amazing service!!!
13 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely feedback!
We’re delighted to hear you had a great experience with Sofa & Friends and that your sofa arrived so quickly.
It was a pleasure to assist you, and we hope you enjoy your new sofa!
If you need anything at all, we’re always here to help.
Amazing experience
Amazing experience, went into the shop on the Saturday to see the sofa and it was delivered today (Tuesday!) so amazing delivery turnaround. Purchased the Tignes and the quality is brilliant, the sofa itself is absolutely beautiful. Delivery men were also lovely and helpful. We had an awful experience with DFS, but sofas and friends I would highly recommend!
11 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience from showroom visit to delivery — and that you’re loving your new Tignes sofa. We’ll be sure to pass your kind words on to our delivery team as well. We really appreciate your recommendation and are so pleased we could restore your faith after your previous experience. Enjoy your beautiful new sofa! 💛
Special order
We ordered a special order shark colour tulum sofas, the turn around was quick and the delivery company was great too. We are in love with the new sofas! Great experience with sofa and friends!
8 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re so happy to hear that you love your new Tulum sofas in the shark colour — such a beautiful choice. It’s great to know everything went smoothly and that you had a great experience with us and our delivery team
Beautiful quality!
Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*
10 de novembro de 2025
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your Tignes electric cinema sofa in green — such a beautiful and stylish choice. It’s great to know our delivery team provided a smooth and professional service. We really appreciate your 5⭐
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa
7 de novembro de 2025
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear you love your new sofa — the Rabbit colour is such a beautiful choice. It’s great to know our delivery team made everything easy and took care of the setup for you. We really appreciate your kind words and are so glad you had a brilliant experience from start to finish!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.