Songtradr Opiniões 

237
TrustScore: 1.5 em 5

1,6

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Classificada 1 em 5 estrelas

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... Ver mais

Classificada 1 em 5 estrelas

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


Informações de contacto

  • Wilshire Boulevard 2001, 90403, Santa Monica, Estados Unidos da América

  • www.songtradr.com

1,6

Muito mau

TrustScore: 1.5 em 5

237 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,6

Todas as opiniões

(237)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Happy

I joined Songtradr mid 2020 as a free tier user to try it out. I am pretty happy with this find. Free distro has opened up new worlds for me. Yes, they take a small cut of royalties, but they need to make money somewhere to keep this artist site free to use. And you can submit to sync! So yeah, great! I will eventually upgrade to a paid account, but until then, Im staying.
There is a slight learning curve to uploads and metadata, but, with their really good artist support, it gets done. I have reached out to support numerous times and each time, Betty L., has always been on the spot with helping, or just straight up fixing minor issues I have had. Artists should count themselves lucky there is a site like this. There are other artist sites which really do drain you dry for distro.

30 de setembro de 2021
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Resposta da Songtradr

Thanks for the kind words, Don! We're happy to hear that you've been having a positive experience with your Starter account. If you have any questions about our services or different plans, don't hesitate to reach out.

Classificada 5 em 5 estrelas

Song Activation

We had a bit of trouble getting our uploads activated, Betty's help was awesome, all issues fixed. We're up and running...

29 de setembro de 2021
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Resposta da Songtradr

That's great to hear that all of your issues have been fixed. Let us know if you have any questions about your account! We're always happy to help.

Classificada 5 em 5 estrelas

Great experience

Customer service is awesome!

28 de setembro de 2021
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Resposta da Songtradr

Thanks, Nicholas! We're glad to hear you're happy with your experience with Songtradr Support.

Classificada 1 em 5 estrelas

Nothing going on on this platform

RECENTLY LICENSED and RECENTLY UPLOADED is the same in these 3 months I have been a member? It seems that there´s nothing going on on this platform :-(

26 de setembro de 2021
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Resposta da Songtradr

Thanks for reaching out. We're currently working on some updates to the dashboard and platform that will bring positive changes for all of our artists. Stay tuned for updates!

Classificada 4 em 5 estrelas

They get the distribution job done

I joined Songtradr for music distribution. The opportunity for licensing is just an added bonus. I released one single and it went smoothly, with the exception that they didn't distribute it to Pandora right away. It was up on Apple Music, Spotify, etc. on the scheduled release date. I had to reach out to them to make sure it got to Pandora, but they were pretty responsive and it is now awaiting Pandora's curation review.

There's a bit of a learning curve with their song catalog management system, but I've got it down now. The pricing is most excellent for what you get. I switched to Songtradr from another distributor because that company's customer service had devolved to non-existent. At this time, I can say that Songtradr staff get back to me within a day or two, every time I have a question. So that's a relief!

25 de setembro de 2021
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Resposta da Songtradr

Thanks for the kind words, Kirsten – we're glad you've joined the Songtradr community! We're here to help if you have any questions in the future.

Classificada 1 em 5 estrelas

Trash site

Trash site, they steal your royalties. They do nothing until they owe you then they confiscate your money. Garbage no integrity company, DO NOT USE
Looks like they don’t even care who they do this to, didn’t even care about the name they were emailing lmao;
Betty (Songtradr)
Sep 17, 2021, 2:58 PM PDT

Johny Torano:

At this time, all releases have been blocked due to numerous artificial streaming strikes and you are no longer able to use Songtradr services.

This email is to notify you that we are terminating your account and terminating your access to all Songtradr services. Pursuant to Section 4(e) of our Digital Distribution Services Agreement with you, Songtradr has the right, in its discretion, to terminate your account.

All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.
Songtradr Support
Santa Monica, CA
M-F 9:30 - 6PM (PT)

17 de setembro de 2021
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Resposta da Songtradr

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.

Classificada 1 em 5 estrelas

Songtradr gobbles royalty money very patiently

When we decided to put out music on Paul's Songtradr I think it was the biggest mistake we did in our whole musical career.

This company only use and I quote "Songtradr takes fraud activities very seriously" even if there's no strike from streaming sites and they use it to justify anything they do. They will stop monthly payments and take the money themselves and blame it on streaming sites.

We have mail proof of Songtradr's customer executive saying they will use the fund generated by our catalogue in whichever means they like even if streaming platforms won't put strike on the music.

It's shocking that this company raised 6 million dollars in investments and still acting like it can't live off without it's userbase royalties. More people should know about this and it's the reason we're decided to go bolo on this website. Watch out!

3 de setembro de 2021
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Resposta da Songtradr

While we can't publicly address details related to your account, we have addressed your concerns over email regarding artificial streaming alerts for your music and provided specific details regarding which releases were flagged. Pending potential claw back from DSPs, 2nd strikes, or other similar offenses, we will revisit those accounts to release said funds 30 days after each strike is received. When multiple strikes are received, Songtradr reserves the right to terminate accounts and access to all Songtradr services, as we remain committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

Classificada 1 em 5 estrelas

They Don't payout Earnings

I've been trying to withdraw my funds to paypal but that doesn't work. Contacted support and they said I could withdraw through payoneer so I gave them all my bank account details. It's been more than a month now and no response from them at all. Just got scammed I guess

31 de agosto de 2021
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Resposta da Songtradr

Hey SAE Beats, thank you for reaching out – we're looking into this currently for you and apologize for the delay. You can expect a response in your inbox within the next few days. We appreciate your patience and understanding!

Classificada 5 em 5 estrelas

Best support at all

Oh, it's the best support at all. Every time I need to resolve some questions, Zak helped me in a warp speed! Thank you so much!

21 de agosto de 2021
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Resposta da Songtradr

Thanks for taking the time to leave a review about your experience – we're glad you're satisfied with the fast service!

Classificada 5 em 5 estrelas

Songtradr is the real deal

Songtradr is the real deal! Everyone is so nice AND prompt to reply. They are true pros all the way! If you have any hesitation to join, put it aside. They are wonderful!

20 de agosto de 2021
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Resposta da Songtradr

Those are great words to hear, thank you so much Brian!

Classificada 5 em 5 estrelas

Helpful response from Songtradr Team.

I contacted Songtradr Support to address some questions about my account. Betty helped in a timely manner and everything is resolved! Thank you! Appreciate it, Team!

20 de agosto de 2021
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Resposta da Songtradr

We're happy to hear about your experience with Support – don't hesitate to reach out again if you have other questions!

Classificada 5 em 5 estrelas

The Songtradr platform is solid and the…

The Songtradr platform is solid and the support team have always been helpful.
I am more than happy to have my music represented by them. The people that have had issues are trying to play the system. It’s tough out there, especially this last 18 months. As artists we need to look after one another and in my opinion that is the intention of the folks at Songtradr. Stay safe.

18 de agosto de 2021
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Resposta da Songtradr

Thanks for the kind words – we're here if you ever need support in the future. We appreciate the review, John!

Classificada 5 em 5 estrelas

I feel fully supported by Songtradr in my efforts

I contacted Songtradr Support to clarify my confusion on a technical issue. Sophie helped in a surprisingly timely and precise manner. I am very satisfied with the results. Thank you again.

17 de agosto de 2021
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Resposta da Songtradr

That's wonderful to hear – thanks for the positive review!

Classificada 2 em 5 estrelas

Songtradr is a total scam nothing else…

Songtradr is a total scam nothing else their Youtube content-id doesn't work and the royalties are also not fair and recently I decided to takedown my releases they simply terminated my account by saying I'm underage and plus didn't give the royalties i deserve so you can think what I'm saying.

17 de agosto de 2021
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Resposta da Songtradr

We're sorry to hear you are unsatisfied with your experience using Songtradr. The royalties received for each plan can be accessed here: https://www.songtradr.com/pro. By opting into Songtradr YouTube Rights Management, song owners can gain access to the YouTube Content ID system. They can opt-in all songs or opt-in song by song within the monetization page. By doing so, artists can generate income from anyone who uses their songs in videos uploaded to YouTube. To learn more about YouTube Content ID, click here: https://support.songtradr.com/hc/en-us/articles/360043016434-Songtradr-Rights-Management-YouTube-Content-ID.

Classificada 5 em 5 estrelas

I gave them 5stars simply coz

I gave them 5stars simply coz, life would be better if every one company had a more efficient team when it comes to response. The company is promising for undiscovered artist, it gives you a chance to put your music out even if you supper broke. If you work hard, you'll eventually grow and start making the money to get better plans for your music

14 de agosto de 2021
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Resposta da Songtradr

Thanks for your positivity and review, KayPee!

Classificada 5 em 5 estrelas

Songtradr Review.

Support Team is very good. They usually reply in 1-2 days. They really helped me a lot. Recently I wanted to takedown some musics and they did it only in 4-5 days. Thanks for this awesome service.

I have read that some peoples are saying in their reviews that Songtradr have given option for YouTube Monetization but they don't do that.

This not Songtradr's fault, YouTube don't accept every song generally from free distributors like Songtradr. There is also a high chance that your song contains unlicensed products or melodies made for public domain. If you think your song is completely yours just opted-in your song for Youtube and wait for 1 or 2 months.

In last I just want to say thanks again for this awesome service.
Regards,
Mayank

14 de agosto de 2021
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Resposta da Songtradr

Thank you for taking the time to leave a review and for your kind words, Mayank! We work hard to respond to users' emails in a timely manner.

By opting into Songtradr YouTube Rights Management, song owners can gain access to the YouTube Content ID system. They can opt-in all songs or opt-in song by song within the monetization page. By doing so, artists can generate income from anyone who uses their songs in videos uploaded to YouTube.

Don't hesitate to reach out if you have any questions in the future!

Classificada 1 em 5 estrelas

"I submitted a simple request

"I submitted a simple request. I first want to post some music, does not work. Ive read all the documents from the only pasted reply,and its not working. I cant even delete my songs from your site"
Everything is pending some sort of approval from the owner who is me.

The entire site is baffling and buggy. Its a simple prospect for myself, as I write compose mix and master.
Yeh Ive got my PRO Socan lots of numbers recordings logged
Support is non existent so far, as I can tell, 5 days of doing my dilegence. So far this songtradr promises all manner of wonderous things to desparate musicians, and cant even get the bugs out of their website.
To follow up, they did eventually get back to me, and most issues have been resolved, the biggest one was all the duplicate names, not accepting my ISWC number ie not valid. A weird one is that software counts my view of my own song. Havent figured out how to make my paypal account work, that is for another day I suppose,

14 de agosto de 2021
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Resposta da Songtradr

We're sorry to hear you've had trouble uploading music. For instructions on how to do this, check out this link: https://support.songtradr.com/hc/en-us/articles/360041768073-How-to-Upload-Your-Music

Our Support team would be happy to chat and help resolve issues you're experiencing. Please reach out to support@songtradr.com or click here to sign-in from our Help Center to submit a Zendesk Support ticket. They reply back to all users worldwide within 1-3 business days!

Classificada 1 em 5 estrelas

I just hate their services

I just hate their services. Worst experience.

12 de agosto de 2021
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Resposta da Songtradr

We strive for all users to have positive experiences using Songtradr's services. If you'd like to send us feedback or have any questions, we'd love to hear from you via support@songtradr.com. Thanks Behera!

Classificada 5 em 5 estrelas

I was needing help for changing my…

I was needing help for changing my artist name because of some issues with my music being mixed up with music from other artists with a similar name, but Zak helped me out fast through the entire process and in a really great way. Thank you Zak for the great service!

9 de agosto de 2021
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Resposta da Songtradr

Thanks for taking the time to write this review, Rodrigo! We're always happy to help – don't hesitate to reach out again if you have any questions.

Classificada 5 em 5 estrelas

My experience with Songtradr

As an independent artist, Songtradr enabled me to release my tracks and build a fan base. My music is now live and people are discovering it.
Songtradr Support has always been here to help me whenever I had issues, especially Betty.
Thank you Songtradr !

31 de julho de 2021
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Resposta da Songtradr

Thank you, Fred! It's great to hear that the Songtradr platform and Support team have helped you. Here's to your continued success!

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