Songtradr Opiniões 

237
TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... Ver mais

Classificada 1 em 5 estrelas

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


Informações de contacto

  • Wilshire Boulevard 2001, 90403, Santa Monica, Estados Unidos da América

  • www.songtradr.com

1,6

Muito mau

TrustScore: 1.5 em 5

237 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(237)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I am a true beginner at Songtradt

I am a true beginner at Songtradt. Recently I needed to change my artist's name and update an existing song. Zak was there to help me all the way with the process. Quick, patient and courteous with his instant responses to my questions. I am so grateful and impressed by how this platform functions. This last experience inspires me to compose a new song soon! Thank you Zak!

9 de dezembro de 2021
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Resposta da Songtradr

That's wonderful to hear – we're so glad that your experience with Songtradr's Support team has inspired you to compose music. Thanks for leaving a review!

Classificada 4 em 5 estrelas

Helping hands!

With the subscription of Songtradr distributing our own music is a good experience for me. The support team working to resolve all issues regarding account and subscription on priority. As I submitted my questions while using the Sontradr services, Zak helped me with the exact solutions. Thanks!

23 de novembro de 2021
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Resposta da Songtradr

We're here to help. Don't hesitate to reach out with any issues you run into in the future. Thanks for leaving a review, Amol!

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Also accuses artists of fraudulent activities without any confirmation and most of the sync licensing deals are done for artists who have a higher rate of subscription of their platform.

20 de novembro de 2021
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Resposta da Songtradr

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.

Classificada 5 em 5 estrelas

The support I received from people …

The support I received from people from Songtradr is truly a blessing, I get the feeling that they really do listen to you and are helping you. The opportunities and the tools of Songtradr are pleasant and helpful.

19 de novembro de 2021
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Resposta da Songtradr

Thank you, Philo! We're always happy to help whenever you have questions. It's great to hear you're enjoying our services and making the most out of your account.

Classificada 4 em 5 estrelas

Improve Distribution Dashboard

Everything is best in Songtradr expect their support. Seriously, they need to improve it!
Also, they should add a option in dashboard where we can update the releases!

13 de novembro de 2021
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Resposta da Songtradr

Thanks for your feedback on the distribution dashboard, Atikk! We appreciate your patience, as we respond to all emails from users worldwide within 3-5 business days in the order they are received. For more details on what can be edited on a release, check out this support article: https://support.songtradr.com/hc/en-us/articles/360038075373-What-can-and-cannot-be-edited-on-your-release-.

Classificada 5 em 5 estrelas

Best free distributer service

They are the best You can use their distributer service for free if you earn some money from them you can also purchase premium distributer service from them or you can easily withdraw that money to your account.

12 de novembro de 2021
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Resposta da Songtradr

We're happy to hear that Meraj! Thanks for taking the time to leave this review about our different plans and services.

Classificada 5 em 5 estrelas

As an independent working composer...

As an independent working composer, I have found Soundtradr the most reliable and A to B user-friendly platform of many that I've tried over the years. I recently had a glitch with organizing my releases and Sophie pitched in and just fixed everything that I needed fixing on the admin side. I've had monthly income and success with monetization on Songtradr that I never had with other portals. Keeps one motivated to carry on. Highly recommended.

12 de novembro de 2021
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Resposta da Songtradr

That's great feedback – we appreciate it, Diane! We're glad to hear you've had success with monetization on the platform and are always happy to step in and help whenever you run into any problems.

Classificada 5 em 5 estrelas

I don’t understand the bad reviews.

I don’t really understand where all of those negative reviews are coming from, especially mentioning people I had the greatest pleasure to interact with. Truth is, if you’re going to be mean, or break rules, don’t expect much. How does everyone think a free service works?

Anyway! I had some ‘issues’ with distribution because I am very OCD about titles, names, and all that. I’m also fairly new to this and had a lot of questions which at some point even annoyed myself, and both Betty and Ralph have not only been extremely prompt (within work hours— of course! different timezones don’t help, but that’s no one’s fault) and extremely helpful and nice. They were patient with my thousands of emails and they both communicated very well. Some people complained about generic responses… you try explaining the same thing a million times a day. Yeah, you’ll copy and paste, too. The information got across effortlessly and I am extremely grateful with how patient and polite they were with my questions when even I wanted to hit myself in the face.

Again!! Guys! This is a free service, for the most part. Read the terms and conditions before you leave a bad review, your lack of attention might end up hurting some people who aren’t at fault.

Rant over: but yes, I would totally recommend them, especially if you’re starting out. Communication is key.

11 de novembro de 2021
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Resposta da Songtradr

Thanks so much for leaving this in-depth review!

Distribution can be tricky and we're always here to step in to assist when problems arise. Don't hesitate to reach out again if you run into any issues with your account! Communication is incredibly important to us and it's great to hear that your experience with Support has helped you make the most out of your Songtradr account.

Classificada 5 em 5 estrelas

I had a a problem uploading my album

I had a a problem uploading my album, I tried to resolve the issue several times with no success. I contacted support and Zak resolved the problem for me really speedily. Thanks, Zak.

8 de novembro de 2021
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Resposta da Songtradr

Uploading issues happen, and we're happy to step in whenever they arise! Thanks for leaving a review about your experience.

Classificada 5 em 5 estrelas

I had a question about a submission for…

I had a question about a submission for one of my songs, and Betty answered, clarifying everything quickly and thoroughly. Thanks much!

4 de novembro de 2021
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Resposta da Songtradr

We're always here to help. Thanks for reaching out and for leaving a review, Tom!

Classificada 5 em 5 estrelas

Would highly recommend

I'm working as a publisher for a Montreal-based label and I've been using Songtradr for years now. They have unlocked us great opportunities and their technical support is responsive, clear and efficient.
They are one of our favorite partners today and I'm really happy with all the professional work they do for us.

4 de novembro de 2021
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Resposta da Songtradr

We're grateful to have your support, Robin. Thanks for being a part of the Songtradr community over the years and for leaving a review about your experience!

Classificada 5 em 5 estrelas

Betty was able to help me resolve my issue promptly.

Betty was able to help me resolve my issue. I was very confused and she went the extra mile to solve my issue. The response was prompt and I was able to pitch my music. I’m grateful, because it’s a Christmas pitch and was timely. Thank you, Betty.
Rita Weyls

2 de novembro de 2021
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Resposta da Songtradr

That's wonderful to hear. We always strive to help out quickly and we're so glad to hear you were able to pitch your music as a result! Thanks for leaving a review, Rita.

Classificada 5 em 5 estrelas

I've used a couple of distributors but…

I've used a couple of distributors but what made to be switching was their support team. I will email a support for about a month without any response but when I came across songtradr oh my God I'm 💯% satisfied on both sides (distribution and support team)
1 good thing about songtradr is that you can start with the free plan and later on upgrade to the paid plan when you are satisfied or when you have the money 💵
You can use the free plan as long as you want while keeping your 90% distribution royalties and 60% for your songs sync license

20 de outubro de 2021
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Resposta da Songtradr

Thanks for taking the time to leave a review! We're thrilled to hear you're satisfied with our distribution services and with the support you've received. Our Support team is always here to help out and ensure you can make the most out of your Songtradr experience.

Classificada 5 em 5 estrelas

There's Not Enough Stars✨🥇

I am very happy with your service. Ever since I started using Songtradr I haven't had any issues, your customer service is awesome. Everything is just making me feel at home. *And I'm only on the free plan... 🤯

I'm planning on upgrading my subscription for the next year. I'm looking forward to my future with Songtradr.
I love Songtradr 🇿🇦❤

19 de outubro de 2021
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Resposta da Songtradr

That's wonderful to hear! We're glad you've had a good experience using Songtradr. If you have any questions about our services or upgrading to a different plan, don't hesitate to reach out. Thanks for being a part of the Songtradr community, RealEJ!

Classificada 5 em 5 estrelas

Songtradr top notch Distribution

Songtradr is a top notch music distribution company.
They may be at a different price range compared to others, but they offer extra services like pitching your work to movies, TV / Radio / Internet commercials / Ads. And very detailed monetization area where you can opt in or out of said services. If you produce a lot, upload and keep on pitching your work. They offer great support for making sure you are protected with your music.

The customer service is great too. You'll have an answer within minutes of your inquiry. The staff is very helpful and detailed. Thank you Sophie, Zak, Betty and the rest of the team at songtrdr.

We recommend songtradr to artists who are just starting (distribution for free) or seasoned ones including Records Labels.

Thanks songtrdr. ***** 5 Stars

-Blackbox Records

13 de outubro de 2021
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Resposta da Songtradr

Wow – thank you Blackbox Records for your detailed review and incredibly kind words. We're lucky to have you as part of the Songtradr community! Please don't hesitate to reach out if you have any questions – we're here to help you make the most out of your experience on the platform.

Classificada 5 em 5 estrelas

Just when I was getting discouraged

Just when I was getting discouraged, Songtradr hit me up, congratulating me on my first placement!!! I’m sooooo excited!!! Thank you Songtradr!!! Patience is a virtue!!!

11 de outubro de 2021
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Resposta da Songtradr

Congratulations, Cherie! Patience is a virtue and yours has certainly paid off.

Classificada 5 em 5 estrelas

Supportive

I contacted Songtradr Support to address some questions about my account. Betty helped in a timely manner and everything is resolved! Thank you!

5 de outubro de 2021
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Resposta da Songtradr

We're glad we were able to quickly help you out. Thanks for leaving a review, Madi!

Classificada 5 em 5 estrelas

Legit music licensing platform if your music is Good.

It worked for me! I landed two songs on an app, and the support is excellent. I had an issue with my profile, so I reached out to support and they got back to me the same day, not only that, they fixed my problem for me same time.

5 de outubro de 2021
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Resposta da Songtradr

Congratulations, David! We're happy to help with any issues you have in the future – don't hesitate to reach out again.

Classificada 5 em 5 estrelas

Rosh Musicians review

I am deeply writing my review with a huge happiness,im so happy with songtradr it makes me keep pushing my craft all the time and i have never been disapointed if there is a problem with my account they attend it quickly and i always distribute with them with a smile everytime,much love to team songtradr.

1 de outubro de 2021
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Resposta da Songtradr

That is wonderful to hear Rosh – thanks for using our services and for taking the time to leave a review!

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