An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... Ver mais
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An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... Ver mais
A empresa respondeu
Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... Ver mais
User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... Ver mais
A empresa respondeu
People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... Ver mais
A empresa respondeu
Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.
Wilshire Boulevard 2001, 90403, Santa Monica, Estados Unidos da América
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Not received the withdrawal funds! Made withdrawal 15 days ago. Amazing!

Resposta da Songtradr
Honestly, a beneficial service for artists working on a limited budget but still want to be on as many stores and social media as possible. Customer service is decent but they take a little while to resolve issues. Overall they are a pretty good service and I would recommend them.

Resposta da Songtradr
I can't say enough about Songtradr's support team and its platform. Support has helped me with every aspect of placing my songs in a position to be heard by top executives and music supervisors. I recently uploaded tracks, and, through having (Betty), a support representative assists me, I have learned quickly how to complete the process of placing my music on their platform.
I've also learned quickly without having to complete full research of guidelines that help artists to receive all the income their music may earn for a variety of monetarized syncs.
I would definitely recommend Songtradr to artists who are looking to have the best opportunities for sync licensing.

Resposta da Songtradr
They delay payments for as long as they can. One cannot help but suspect -especially after reading what other customers posted here- that there must be some other dubious practices.

Resposta da Songtradr
Unfortunately, despite excellent interface and services, the moment I started to receive royalties from streaming my music, problems have started. Without any proof, my account was blocked due to a claim of some sort of artificial plays on Spotify. I never employed any promotions on my tracks, so I know it can't be the case. From there on - no explanations, no proof of claims, nothing... Account blocked - money lost, apparently to cover any claims that may come from Spotify. If such claims never come - youll never know and they keep the money) My advice - stay away and distribute through someone else. I know I'm not the only one with such experience - we are many!
Rip off. They changed the rules for retrieving artist's money in 2021 and didn't tell anyone. I decided to take my money that I had earned, little thought it was $67.67. I thought it would be like all other platforms I am on, but no it isn't. They wanted a copy of my driving license, so I scanned it and they rejected it as they needed a photo of it from my phone (I don't use my phone for this as I use my desktop). Ok so I did that and plugged the phone into the desktop pc. Ok!!! Next they want me to take a selfie with my phone to prove that I am the same likeness as my driving license. That was it as i didn't bother going any further. I emailed them and told them they can cancel my account and take down my songs after 3 years with them. They didn't seem particularly bothered as the customer service seems non existant towards account artists. What I will point out is that I am with 3 other music platforms which don't require that sort of identification, and also I am with 2 publishers who have never asked for driving license ID or any other. And to top that, not even PRS (performing rights society) require this sort of ID. Very suspicious of Songtradr, and I suggest you stay well clear. Not only that, the site runs slow and crashes all the time whether you use firefox or google chrome and every time you upload it crashes and crashes. Awful. Waste of time. I had 54 songs on there.

Resposta da Songtradr
Hello!
If you have your music on the Songtradr platform waiting to be license or you are using that service for music distribution of your songs you should know that you could receive this email anytime:
Betty (Songtradr)
May 20, 2022, 1:03 PM PDT
At this time, all releases have been blocked due to numerous artificial streaming strikes and you are no longer able to use Songtradr services.
Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.
This email is to notify you that we are terminating your account and terminating your access to all Songtradr services. Pursuant to Section 4(e) of our Digital Distribution Services Agreement with you, Songtradr has the right, in its discretion, to terminate your account.
All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.
Songtradr Support
Santa Monica, CA
M-F 9:30 - 6PM (PT)
that means they decide to cancel your account and take all the money you had collected and that you will collect in the future, with the excuse that your releases has artificial streaming.
Without any probe, without any report, without any warning of that activity. They just want you to assume that you are guilty of using artificial streaming on your releases.
They just close your account without any warning or probe and take your actual money and your future money with this statement:
All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.
Awful!!
so artist friends watch out and if you are using Songtradr you better take your money and music out of it before that happens to you.
That happened to me, and I haven't done any artificial streaming services as they said. Remember that no artist control how that their music is added to the thousandsplaylist inside Spotify, imusic, etc.
Last, don't waste your time trying to contact them, and don't spect any solution, supposedly they just care about the relationship with the Distribution Services Providers.
watch out dear friends artist.
stay away of Songtradr.
and good luck

Resposta da Songtradr
Songtradr has been excellent 👌 extremely helpful. Sometimes it takes 1-3 days for a response back but every time they'll always get back in touch with you. I use Songtradr for music distribution but their licensing deals are legit too. I think they're one of the best music and licensing distributors out there. Would highly recommend to every musician.

Resposta da Songtradr
After one year of my last releases, my songs were taken down from all platforms with some nonsense fraudolent plays claim. When asked for help, they told me that Spotify claimed it, but fortunately i talked with Spotify and they told me that wasn't true: Songs were taken down from SONGTRADR. So i reply to them and my songs comes back to Spotify and all the others dsp. Keep your money asap and change company. ASAP.

Resposta da Songtradr
An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke.
Don’t be fooled by the new band aid they have stuck over the website, anyone that has a login will tell you the back end is still a dated, buggy, waste of internet space, dedicated to ripping off artists and musicians.
If you’re unsure please just the long list of terrible reviews right here.

Resposta da Songtradr
to be honest the last year with songtradr has been amazing! in the past they were harder to reach and fixing problems would take a while but since 2021 they stepped up their game for sure!

Resposta da Songtradr
There’s no one to contact when u have a issue. It’s only a email or a phone number that no one ever responds back. The site is cool but the customer help or assistance in bad

Resposta da Songtradr
After a few days of release, my songs were taken down from all platforms with some nonsense copyright claim. When asked for help, they told me to email the person who claimed, whose emails were extremely unprofessional. Then they banned my account and took all the earnings!

Resposta da Songtradr
I was working with songtradr, I have been since 2020,i wake today and my fans are tellin me that my songs are not on the digital platforms.... 😭. I trying logging into my account but it said my account wasn't registered!!! 😕Please songtradr bring back my money I don't wanna end up suing the company coz my songs where registered!

Resposta da Songtradr
Songtradr has always done job for me getting all my music out with distribution as I have a lot of songs going out almost daily. The customer service been great if I had a few small problems as they git taken care of within a day. Monetization is also making my music money as 61 of my songs hit deals with stock music to date but I also put up a lot of different styles of music also in my Songtradr profile as it's always growing weekly.

Resposta da Songtradr

Resposta da Songtradr
Will refuse to pay and will make illegitmate excuses when you ask for withdrawal. Customer support is horrible. They refuse to pay you. Do not use them.

Resposta da Songtradr
Usual low budget distributer that does not offer a serious contract. With what is offered, you have no room to proceed legally. If they don't like something, they'll take your music down overnight, keep your earnings and be done with it, without an explanation. So also in my case after all the requirements for tax data and biometric verification. If you don't live in the US, widely avoid this distributor.
Pure disappointment and waste of time after a year as a customer.

Resposta da Songtradr
They only care about making money, I withdrew money and never got it instead they told me that it was charges, how cam you let me withdraw if you know that all the money will circum to charges

Resposta da Songtradr
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