SpinLife associates were friendly, courteous and very knowledgeable in their work. Even though, I attempted to cancel my order and the associate was still friendly and courteous. I called back again... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Ver mais
A empresa respondeu
I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had... Ver mais
A empresa respondeu
Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Informações de contacto
330 West Spring Street, 43215, Columbus, Estados Unidos da América
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da SpinLife.com
We are so glad you had a great experience with our product! Thank you for your positive feedback; we appreciate it.
easy way to order and fast service
11 de junho de 2025
Resposta da SpinLife.com
We're happy to hear that ordering was easy and our service was fast! Thank you for your positive feedback; we appreciate it.
Key arrived and functioned
Key arrived and functioned. Should be included. Order handled efficiently once it was understood what I wanted.
5 de junho de 2025
Resposta da SpinLife.com
Hello Richard, We're happy to hear that the key works. We appreciate your feedback regarding its inclusion and our order handling. Thank you.
Order entry process went smoothly
Order entry process went smoothly. The only criticism I have is that I have been given NO indication of when my order might ship. And I don’t see any good way to determine that.
6 de junho de 2025
Resposta da SpinLife.com
We appreciate your order and feedback. We are sorry you haven't received shipping updates. We'll review our communication process to improve order status visibility.
Tod was great helping me with the order!
3 de junho de 2025
Resposta da SpinLife.com
We're happy to hear that you had a great experience with our team. Thank you for your positive feedback; we appreciate it a lot.
nothing has been done yet
nothing has been done yet. i was sent a bill, for over $200, to get started, but nothing has happened yet about the problems.
2 de junho de 2025
Resposta da SpinLife.com
We appreciate your feedback and regret to hear about the billing and lack of progress. We'll look into the matter to ensure your issue is addressed properly.
Resposta da SpinLife.com
We appreciate you taking the time to share your positive experience! We're glad to hear that our team was helpful.
.DELIVERY ON TIME AS PROMISSED
14 de maio de 2025
Resposta da SpinLife.com
We appreciate your positive feedback!
Todd was very helpful and had all the…
Todd was very helpful and had all the information I needed
21 de maio de 2025
Resposta da SpinLife.com
We're happy to hear that the information we provided was helpful. Thank you for your positive feedback!
Poor delivery services.
I have been waiting for my product for over a week from the final distribution center. I have not been contacted by the delivery services. I am a very disappointed in the services. The product may be good, but without receiving it, how can I rate it.
4 de maio de 2025
Resposta da SpinLife.com
We understand the frustration of waiting for your order. We're sorry it hasn't arrived and that you haven't heard from the delivery service. We'll look into this. Thanks for your feedback.
Beth was a wonderful help when…
Beth was a wonderful help when answering my questions and placing the order for the 185 Hi Low bed.
17 de maio de 2025
Resposta da SpinLife.com
Hi Kathyrn. We're happy to hear that our team was helpful when you ordered the 185 Hi Low bed. We appreciate your positive feedback!
Great customer service with a quote for…
Great customer service with a quote for exactly what I needed!
16 de maio de 2025
Resposta da SpinLife.com
Hello Michael. We're thrilled to hear you had a positive experience with our customer service and that we were able to provide you with a quote that met your needs. We appreciate you taking the time to share your feedback.
Representatives were very helpful.
16 de maio de 2025
Resposta da SpinLife.com
We appreciate your kind words about our representatives. We strive to provide excellent customer service and are glad to hear that you had a positive experience.
Resposta da SpinLife.com
Thank you so much for rating your experience with us so highly!
Web site was extremely easy to use
Web site was extremely easy to use. Although I was a bit confused by use of ‘hemi” for type of walker until I saw ‘tall’ and standard’. I was able to complete my order quickly.
8 de maio de 2025
Resposta da SpinLife.com
We appreciate your kind words about our website's ease of use. We understand that the terminology for walker types can be confusing. We're always looking for ways to improve our website and make it even more user-friendly. Thank you for your feedback!
I got a catalog in the mail
I got a catalog in the mail. I saw the scooter i chose was on sale. Ordering was easy.
7 de maio de 2025
Resposta da SpinLife.com
Thank you for your review. We're glad to hear that you found our catalog helpful and that you had a positive experience ordering your scooter.
Resposta da SpinLife.com
Thank you for your kind words about our service and advice. We appreciate your patience as you await your white glove delivery.
great service
great service, speed of order delivery and white glove service representative
2 de maio de 2025
Resposta da SpinLife.com
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad you found our delivery speed and representative helpful.
Resposta da SpinLife.com
We appreciate your feedback and are glad to hear you found it easy to browse our products.
Excellent service !!!
1 de maio de 2025
Resposta da SpinLife.com
Hello Lawrence. We appreciate the rating, and are glad we could provide you with a positive experience!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.