Having had golf insurance with SportsCover Direct for the last 12 months I believe they tick the boxes with regards to value for money. An issue with dealing with my payment was dealt with quickly and... Ver mais
A empresa respondeu
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Having had golf insurance with SportsCover Direct for the last 12 months I believe they tick the boxes with regards to value for money. An issue with dealing with my payment was dealt with quickly and... Ver mais
A empresa respondeu
Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... Ver mais
A empresa respondeu
The online application process is very straightforward and the policy easy to understand. The medical declaration bit was clear and simple. Good value for a quality product. I had to telephone for a f... Ver mais
The full cover was the same cost as the top up insurance so I didn't feel like I received value for money. Why offer 2 separate products if there is no difference between them?
A empresa respondeu
SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.
Dovetail House, Wycombe Road,, HP14 3RQ, Stokenchurch, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
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Provides exactly what I need without fuss

Resposta da SportsCover Direct
Easy to use site, sped through the questions, unlike other travel insurance sites.

Resposta da SportsCover Direct
Very thorough but a bit too long and detailed for a straightforward renewal of the previous year’s policy

Resposta da SportsCover Direct
Can’t give an honest opinion because I only joined online a couple of days ago. I will say it was easy enough to do it online.

Resposta da SportsCover Direct
This was a recommendation from a fellow golfer. The service and communication I received from the provider was professional and efficient.

Resposta da SportsCover Direct
Good cover for golf, very helpfully with hole-in-one claim .

Resposta da SportsCover Direct

Resposta da SportsCover Direct
You sent me reminders by SMS and email that my policy would auto renew. And that i could check the quote etc and make changes onlinr. But you do not provide any online means to check which payment card is registered via your website. ...e.g. card X1234 is registered. No help at all. I had to call your helpline and the agent pushed me to accept a new quotation which he emailed me and I could then set up a new card payment on line. He didn't offer for me to set up the card payment over the phone. All very cumbersome for the customer with no focus on the customer experience. The agent was reluctant to pass on my feedback. I was left feeling that my custom didn't matter.
The reply posted by SCD completely ignored the key issue that I raised regarding the lack of ability to confirm payment method and change it. Clearly a whitewash response.
I received a revised response from SCD 2 weeks after my review. This time they actually read my original review and their response included "We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us."
If they change their website then I may improve my rating in addition to that in this review.
Standard cut and paste responses are never acceptable.

Resposta da SportsCover Direct
Able to find everything we came in for and quick service.

Resposta da SportsCover Direct
Easy to find what I needed which was an added policy to my existing travel insurance

Resposta da SportsCover Direct
I was contacted by sportsCover Direct, well before the renewal was due. Which if anything needed to be changed I had plenty of time to advise them
The new renewal price was very good, and I did not need any changes to be made.
They advised me of the date payment would be taken, so I was able to make sure the money was available for them.

Resposta da SportsCover Direct
When you want cover for offshore sailing at 72, with the usual crop of medical conditions, things are not always easy. My previous insurer simply would not cover me to do something I've been doing for over 50 years.
The application was quick and easy to complete and the quote was instant. I was absolutely flabbergasted to get annual cover from Sportscover Direct for around £250. I thought, once they had reviewed my medical history, they might up the premium. No - the schedule came through with all conditions accepted and covered.
I am very, very pleased.

Resposta da SportsCover Direct
I’ve used them twice now. I’ve never had to make a claim, but they seem okay for niche travel insurance. I wouldn’t really recommend their equipment cover tho. I called to explain my situation, but the person on the phone just kept reading the policy back to me and clearly didn’t really understand what I was asking. To be fair, my situation was rare. so they may not have had the answer straight away. But surely they could have done something more helpful than just reading the policy to me.

Resposta da SportsCover Direct
Really simple process and gives you multiple great options for covers, the cheapest I've found.

Resposta da SportsCover Direct
The cover is fit for purpose and automatic renewal is helpful.

Resposta da SportsCover Direct
Great service used for a few years now

Resposta da SportsCover Direct
could not get email from you to sign in, gave up

Resposta da SportsCover Direct

Resposta da SportsCover Direct

Resposta da SportsCover Direct
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