Had a really great experience from James today! After extensive traffic, I arrived just before closing, and realised I'd forgotten my keys (a nightmare customer, sorry😬), James really went out of h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had a really great experience from James today! After extensive traffic, I arrived just before closing, and realised I'd forgotten my keys (a nightmare customer, sorry😬), James really went out of h... Ver mais
A empresa respondeu
The staff were all super helpful... especially as I forgot my passcode and then managed to set the alarms off.. they recommended the perfect sized unit .. all felt incredibly clean, safe and secure. J... Ver mais
A empresa respondeu
We were recommended this storage facility by our Removal company RDS from Shaftesbury. Although we lived in Salisbury. The service from both Andy and Debbie was faultless. Quick, responsive and thor... Ver mais
A empresa respondeu
AMESBURY DEPOT. Staff where more than helpful when sorting out the rental of a unit. Always polite and helpful throughout the time i had storage and where just as nice and helpful to close when fini... Ver mais
A empresa respondeu
Escrito pela empresa
127a High Street, HA4 8JN, Ruislip
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a really great experience from James today!
After extensive traffic, I arrived just before closing, and realised I'd forgotten my keys (a nightmare customer, sorry😬), James really went out of his way to help me! I asked if he had any bolt cutters, so he verified my ID & paperwork, I purchased a new lock, and we made our way to my locker where he cracked it open for me, and ensured my new lock worked as expected - within 5 minutes he'd saved the day, even though I caused a massive inconvenience last minute. Thanks again James, really appreciate it!

Resposta da Storage King
Emma and Angela are friendly, helpful and professional making every visit and query easily sorted.

Resposta da Storage King
This place is amazing I have bought my sons university moving boxes from here and we are using them for his third year of moving to university and back and today I have been back to get some more 🙂 also a wonderful customer service both times 🙂

Resposta da Storage King
The staff were all super helpful... especially as I forgot my passcode and then managed to set the alarms off.. they recommended the perfect sized unit .. all felt incredibly clean, safe and secure. Just a great experience during what could have been a very stressful time.I will definitely use them again and will recommend to everyone. Just one thing.. perhaps trolleys that are more female friendly to steer haha.

Resposta da Storage King
They add extra charges with informing you.

Resposta da Storage King
A very polite gentleman, Jake attended to us. He was extremely helpful, informative, friendly and nothing was too much trouble. He’s an asset to your company.
Mandi

Resposta da Storage King
Very helpful guidance on the size of unit to hire and options if it wasn’t large enough. Great introductory offer, and help from Mike and his colleagues. Thanks.

Resposta da Storage King
AMESBURY DEPOT.
Staff where more than helpful when sorting out the rental of a unit. Always polite and helpful throughout the time i had storage and where just as nice and helpful to close when finished.
Thank you for a lovely experience and will be bavk if we so need another.

Resposta da Storage King
I called in to get a quote & Meg & all the front desk team could not have been more helpful. Explained everything, were super friendly & made a stressful day so much easier. In comparison to other quotes this also seemed to be great value for money. Would highly recommend

Resposta da Storage King
Excellent service, staff are brilliant. Life saviour for having parcels delivered, as I work night shift. Thank you for another year storing my items

Resposta da Storage King
Would like to say Storage King festival Park is an outstanding customer services. Mick and James are doing a brilliant job always there to help outstanding 110% and couldn’t ask for a better customer services. Always there to answer questions and help out the best they can love going there it’s like feeling some sort of like a family thank you, Tina) and ROY).

Resposta da Storage King
Please read the cancellation terms and conditions. I made the mistake to follow a verbal conversation but now I have learnt that is better to follow the print nowadays.
Cambridge Area Manager reviewed my issue and dealt with it the best he could.

Resposta da Storage King
I was originally hesitant and apprehensive to use storage facilities, but the service has been brilliant from day 1.
More importantly, they apply 0 pressure to customers either signing up for their first few weeks or months and more than adequately assess customer needs - When you approach them for quotes on larger units also apply 0 pressure and even request that you take the time to think about your decisions and requirements.
They're totally upfront with figures throughout and will take the time to explain any specifics with regards to the pricing and contract information.
The staff at the Doncaster (Lakeside) branch are absolutely second to none and assets to the organisation.
I've had nothing but positive interactions from the team there (Dawn and Kerry I've dealt with specifically), with frequent deliveries to the site and communications from the team before I've realised they've arrived. Unsure if it's part of their job role to be on hand to support with deliveries and I've initially felt guilty having my deliveries sent there (sometimes a stacked trolley) but they've been brilliant - and not one bit of annoyance or irritation from the team, even when the table has a bunch of parcels needing to be collected, they organise the parcels so we know where to collect and they even take the time to 'trolley' larger deliveries where possible, meaning I can just rush in and out where I need to.
I've even asked them to refuse deliveries when I've not been available to move to my unit on the same day and they've still accepted them (in error after me requesting the refusal but all in the focus of A+++ customer service).
I cannot think of one negative or even borderline negative from the team here, and I've not seen any customer have any negative interaction whilst I've been here.
The team at this site take a lot of pride in their work, their work environment and the positive morale and work culture within the company shows.
Thank you 😊

Resposta da Storage King
Hi I dealt with Jet at Worcester Storage King very helpful and professional at the Worcester branch would definitely recommend them for Storage facility

Resposta da Storage King
I only went to purchase some packing materials but was seriously impressed by the whole operation. The reception staff were friendly and accommodating helping me find exactly what I needed, the whole place was clean modern and inviting. If I was in need of storage this would be my first port of call.

Resposta da Storage King
Mike is always great to deal with, friendly and the most helpful person going 👍🏻

Resposta da Storage King
Weve had such a brilliant experience, helped massively by Jordan. He was so friendly, helpful and helped us with all questions we had and made everything so simple.
Would definitely recommend to others
The unit is a great size, easy to get to and had no issues getting in and out to unload and move items around.
Everyone we bumped into was friendly and offered help too
Thankyou Jordan.

Resposta da Storage King
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.