SunriseDirect Opiniões 495

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was the first time using Sunrise, cannot fault their organisation. The driver was excellent in all respects. (Mike)The hotel and staff were also very friendly, despite being obviously short sta... Ver mais

Classificada 4 em 5 estrelas

I have just returned from a five day stay in Eastbourne. Smooth journey both ways and quick change at the interchange. The New Wilmington Hotel,was a new one. Absolutely lovely staff,food and pl... Ver mais

Classificada 3 em 5 estrelas

I was not impressed to find that my reserved seats as advertised by Sunrise were not even on the coach and we had to sit near the back. The driver, Phil, was excellent and very helpful but he is not... Ver mais

Classificada 5 em 5 estrelas

Being new to coach holidays the whole experience From beginning to end was an excellent. The diver Mark was excellent and drove the coach very well no hard breaking when stopping and went out of... Ver mais

Informações sobre a empresa

  1. Operador turístico

Sobre SunriseDirect

Escrito pela empresa

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

 Scenic coach touring

 Unbeatable value for money

 Free local departures for local people

 Friendly and experienced drivers

 Book direct and save money!

 Fully ABTA bonded

 Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

View SunriseDirect Coach Holidays 2025

Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Escrito pela empresa

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

495 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Our first time on a Sunrise Holiday

Our first time on a Sunrise Holiday, from the pick up to return home we had a wonderful time, our driver Marcus was so friendly, helpful and knowledgeable.
Great hotel, lots to see and do,
.Have already booked our next trip

5 de maio de 2025
Opinião espontânea
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mr Pullan,

Thank you for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your first holiday with us. I have passed your feedback onto the team and we look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Brilliant

Everything was fantastic from start to finish. Hotel good. Excursions excellent. Coach driver excellent 👌

21 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Gerald,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and that you enjoyed all of your excursions. We hope to see you again soon.

Classificada 5 em 5 estrelas

A good holiday

It all went, each day was worked out and it was just right. The hotel was ok too.

7 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mr Ward,

Thank you for your review, we're so pleased to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Classificada 5 em 5 estrelas

Another good holiday with Sunrisee

As usual our journey went without a hitch, from pick up point and the journey to interchange and then the onward journey to destination, all with complete efficiency.
We were pleased with hotel, we had a sea view, it was clean, staff very very nice and friendly, food was good.
We enjoyed the daily excursions .
The return journey also went without a hitch.
I have has numerous holidays with Sunrise and only every found fault with one hotel.

21 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Sally,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent holiday with us and that you enjoyed the stay at your hotel. Thank you for choosing to travel with us, and we hope to see you again soon!

Classificada 1 em 5 estrelas

Appalling

Appalling. The Grand hotel Scarborough is anything but grand. The food was slops. The rooms tired and dirty. Dogs running loose. This company let's itself down by using this hotel. Even our driver refused to speak to the young man with a bad attitude. I'm not sure if he was the manager but he was totally uncaring. As was the response to our complaints about this hotel. A member of staff from Sunrise should stay. It's the only way they would know how appallingly bad it is.

14 de abril de 2025
Opinião espontânea
logótipo da SunriseDirect

Resposta da SunriseDirect

Dear Jane Bond,

Thank you for taking the trouble to leave us a review. We were very sorry to learn you did not enjoy your stay at the Grand Hotel Scarborough. We have worked with this hotel for several years and two members of our contracts team have stayed there previously. We will ensure your feedback is passed on.

Kind regards,
The SunriseDirect Team

Classificada 5 em 5 estrelas

Weymouth & Berkeley Hotel

Local pickup points, friendly and knowledgeable driver, well planned changeovers and trips every day. Nice hotel and staff. Good value for money.

14 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Miss Wymer,

Thank you for taking the time to review your recent holiday with us. We're so pleased to hear that you enjoyed the stay at your hotel in addition to your excursions. We hope to see again!

Classificada 5 em 5 estrelas

Beautiful hotel in Bournemouth

Beautiful hotel in Bournemouth, good food and comfy room. Very knowledgeable driver, helpful and friendly.

14 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Valerie,

Thank you for your review, we are delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Classificada 5 em 5 estrelas

Weymouth

Having enjoyed myself I have to say the driver was amazing the hotel and food were plenty full the staff were very helpful.

14 de abril de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Eileen,

Thank you for your review, we're delighted to hear that you had an excellent time away and enjoyed the stay at your hotel. We hope to see you again soon.

Classificada 3 em 5 estrelas

SunriseDirect provided an okay…

SunriseDirect provided an okay experience on this trip. The excursions were enjoyable, and the driver was friendly and helpful. However, the hotel quality varied, with some disappointing food and basic room facilities. Most staff were kind, but bar service was lacking. While I've had better trips with SunriseDirect, this one missed the mark overall.

11 de março de 2025
Opinião espontânea
logótipo da SunriseDirect

Resposta da SunriseDirect

Dear Gino,

Thank you for taking the trouble to leave us a review. We were pleased to read that you enjoyed the excursions on your recent holiday and found the driver to be friendly and helpful, but sorry to learn of your disappointment with the hotel.

You haven't mentioned where you stayed. If you would like us to relay your feedback to our product team, please do let us know, and we will happily pass this on.

Kind regards,

The SunriseDirect Team

Classificada 5 em 5 estrelas
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello John,

Thank you for your review. We're delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the entertainment at your hotel. We hope to see you again soon!

Classificada 5 em 5 estrelas

You pick up in my home town always…

You pick up in my home town always lovely holidays and cheerful coach driver it's value for the money.

24 de fevereiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mrs Osborne,

Thank you for your lovely review. We're delighted to hear that you had an excellent time away on your recent holiday with us. We hope to see you again soon!

Classificada 4 em 5 estrelas

Food and entertainment both good

Food and entertainment good, coach driver helpful and polite

27 de janeiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mrs Thurgood,

Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us! We hope to see you again soon.

Classificada 1 em 5 estrelas

Disappointed doest even cover it

We arevm 80years of age and ut eas the worst holiday we have ever had. We went to the Isle of Man. There was no itinerary worth speaking of. We had to find our own amusement of which there wasnt anywhere nice.They were dead places we stopped at no restaurants or cafes open apart from Douglas. One day when it was pouring with rain and nithing to see we found a station cafe which was filthy the dirty plates still on the table and no where to clear ours as all the tables were full of dirty plates. There was no where else to get a cup of coffee and it was raining and there wasnt anywhere else to go. It wasn't worth the money we paid we
could have gone abroad for the price we paid. I would advise anybody not to go. I'd never use Sunrise again.

3 de julho de 2024
Opinião espontânea
logótipo da SunriseDirect

Resposta da SunriseDirect

Dear Margaret Squires,

Thank you for taking the trouble to leave us a review. We were very sorry to learn of your disappointment with the Isle of Man.

We note you travelled with us in summer 2024 and would always encourage you to let us have your feedback as soon as you are able. This allows us the opportunity to investigate and try to make any improvements for future tours.

The itinerary we put together was to showcase as much of the island as possible. As well as allowing time to relax in Douglas, we also included visits to Cregneash, Peel, Castletown, Port Erin, Laxey, Ramsey and St John's. We regret you did not enjoy this and we will of course pass your feedback to our Product Team.

Kind regards,
The SunriseDirect Team

Classificada 4 em 5 estrelas

Recommend this trip


Very good driver, accommodation at Warners was excellent. Trip were ok bearing in mind that the weather was not the best.
Coach was good except the seats were very close together like on an airplane. It was hard to move about and therefore had a stiff back

17 de fevereiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mr & Mrs Blackburn,

Thank you for your review, we're pleased to hear that you enjoyed your recent holiday at with us and had an excellent stay at your hotel. We will pass your feedback onto our operations team regarding your comments about the coach. We hope to see you again soon!

Classificada 5 em 5 estrelas

Great inexpensive holiday

Great inexpensive holiday! Excellent coach driver.

24 de fevereiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mrs Brownlow,

Thank you for your review, we're pleased to hear that you enjoyed your recent holiday with us and the company of your coach driver. We hope to see you again soon!

Classificada 5 em 5 estrelas

Holidays

All ways a nice holiday

3 de março de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Mrs Dickinson,

Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us. We hope to see you again soon!

Classificada 5 em 5 estrelas

Friendly knowledgeable drivers,good…

Friendly knowledgeable drivers,good hotels and food that was great.I think I have been on about fifty trips with this great company

4 de março de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Lynette,

Thank you for your review, we're delighted to hear that you have enjoyed many previous holidays with SunriseDirect and we're pleased to hear that your most recent holiday with us was just as good! We hope to see you again soon.

Classificada 5 em 5 estrelas

Went to Torquay with Sunrise holidays…

Went to Torquay with Sunrise holidays on 10th March 2025.
I cannot say enough good things about it . Yes the rooms are basic but very clean. The food is second to none. I just cannot praise it enough, big portions , a good selection,always hot ,plus the staff are wonderful. so helpful and so polite .Entertainment was good and what was lovely, everyone got on well together . I would go again to The Ashley Court Hotel, only a 2 star but you cant go wrong. I can recommend it. Cant wait to go again .

10 de março de 2025
Opinião espontânea
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Rose,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us and that you had a pleasant stay at your hotel and were well looked after by the staff. We look forward to seeing you again for your next holiday with us.

Classificada 4 em 5 estrelas

My recent holiday in Southport

Sunrise booking staff were helpful and friendly.Our driver was Andy.He drove very well, particularly as he had to contend with Storm Eowyn on return journey. He was also friendly and helpful.We had sufficient time for each of day trips,which were Liverpool,Bury Market and Blackpool and Lytham St Anne's.I particularly enjoyed visiting Bury Market,which was full of bargains.Our hotel, the Prince of Wales,was very grand.It has recently been renovated.I looked into the beautiful ballroom.There are long wide carpeted corridors in the hotel and pictures on the walls.My room was clean, warm and comfortable. There was a good variety of hot and cold food at the buffet.The hotel appeared to be short staffed, but those whom I met worked hard and were pleasant.My room was not serviced while I was there but I was able to collect clean towels and more tea and coffee from Reception.I would recommend this holiday. Joan Gray

20 de janeiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello,

Thank you so much for taking the time to leave us such a detailed review of your recent holiday with us, we're absolutely delighted to hear that you had an excellent time away and enjoyed each of your excursions. We're also pleased to hear that you had a wonderful stay at your hotel and that you were well looked after by the hard working staff. We hope to see you again soon!

Classificada 4 em 5 estrelas

The hotel and my room were both good

The hotel and my room were both good. The staff were lovely and helpful and our coach driver Andy did a grand job.
My only problem was that the evening meal
didn't suit me.

20 de janeiro de 2025
logótipo da SunriseDirect

Resposta da SunriseDirect

Hello Miss Lockhart,

Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had a wonderful holiday and that you enjoyed the stay at your hotel. We're sorry to hear that the evening meal didn't suit you, we will pass your feedback onto the hotel. We hope to see you again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais