Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver mais
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Leia as opiniões dos outros
Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Ver mais
Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Ver mais
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver mais
Informações sobre a empresa
- Loja de acessórios para casas de banho
- Fornecedor de equipamentos e sistemas de aquecimento
- Loja de materiais para canalização
- Loja de portas para chuveiros
- Remodelador de cozinhas
- Renovação de casas de banho
Escrito pela empresa
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Informações de contacto
9 Upminster Road South, RM13 9YS, Rainham, Reino Unido
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4,6
Excelente
544 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The items are of good quality
The items are of good quality. They arrived on time.
10 de novembro de 2025
Opinião espontânea
Quick delivery well packaged and…
Quick delivery well packaged and correct part but that was down to my vigilance
9 de novembro de 2025
Opinião espontânea
Order a £110 hand shower head
Order a £110 hand shower head, showing as in stock, delivery 2-4 days.
They take the money and within a few hours I get an email saying item needs to be ordered. Wait 4 weeks.
6 de novembro de 2025
Opinião espontânea
Resposta da Taps Empire
We're sorry to hear about your experience and understand that delays can be frustrating.
In addition to our own inventory, we utilise stock available with distributors and manufacturers to maximise availability for our customers. The product you ordered was listed as available based on our supplier’s latest stock information, and as soon as we became aware of the delay, we contacted you immediately.
We will try our best to arrange dispatch at the earliest. However, if you are unable to wait, please let us know and we can cancel the order.
excellent experience
3 de outubro de 2025
Opinião espontânea
Great service
Rapidly did an accurate supply for cartridge I needed after initial incorrect order
10 de outubro de 2025
Opinião espontânea
Terrible customer service.
Item arrived terribly packaged for a start. Royal Mail tried to deliver the returned package to Taps Empire on a Saturday and as they are not open, it could not be delivered. The package somehow got lost in the Royal Mail system was never rescheduled for a delivery, thus being past the 14 day return window, taps Empire were absolutely unwilling to help and take the item back. Shocking customer service I will never recommend or use them again.
27 de setembro de 2025
Opinião espontânea
Resposta da Taps Empire
Dear Daniel
There seems to be a misunderstanding, since your return for a Bristan Oval Flow Control & Diverter Valve was delivered back to us, and was refunded completely on 21 September 2025.
Your truly
Tim
Good Service
Easy payment, fast delivery although noticed pricing for the product I bought (yearly replacement of a toilet filter) has jumped up nearly 20%.....sign of the times!
18 de setembro de 2025
Opinião espontânea
Excellent all round
Easy purchase, reasonable price, quick delivery. What not to like?
20 de setembro de 2025
Opinião espontânea
Cifial Coule Mono Basin Mixer
The tap arrived earlier than quoted. It was well packed and arrived in perfect condition. Taps Empire was recommended to me by Cifial UK Ltd.
18 de setembro de 2025
Opinião espontânea
Replacement cartridge bathroom tap
Accurate description of the product at a good price. The process was easy and the delivery effective.
16 de setembro de 2025
Opinião espontânea
Prompt response
Prompt response. Delivery speedy and well packages
15 de setembro de 2025
Opinião espontânea
Fast delivery genuine parts
They had the parts I required at a good price and fast free delivery
5 de setembro de 2025
Opinião espontânea
The whole purchase was flawless the…
The whole purchase was flawless the website was easy to use and the delivery and communication was second to none. I would recommend Taps Empire to anyone. I'm very pleased with there service and wouldn't hesitate to use them again.
26 de agosto de 2025
Opinião espontânea
They appeared to have the best price…
They appeared to have the best price for the Bristan 1901 shower unit I was looking to buy. It came with free delivery, and the shower unot was delivered within 5 working days
17 de agosto de 2025
Opinião espontânea
Well done Taps Empire!
I ordered replacement Bristan Tap valve/cartridges!
They arrived sooner than expected and were exactly what I needed!
Good products! Good Price! Reliable delivery!
Well done Taps Empire!
8 de agosto de 2025
Opinião espontânea
Good website
Internet search on your website was very easy. Keenly priced incl free postage. Delivery by Parcel Force very prompt, keeping as spares so will not fit yet
8 de agosto de 2025
Opinião espontânea
Delivery of taps by Royal Mail never…
Delivery of taps by Royal Mail never arrived. Lost in post? So without hot water in bathroom for 11 days overall. Resending via TNT. Currently awaiting 2nd attempt delivery
9 de agosto de 2025
Opinião espontânea
Resposta da Taps Empire
Dear John
I believe you have left this review for Taps Empire in error.
As per our records, there is only one order from you dated 22 July 2025. You purchased Bristan 1901 cartridges from us, which were returned by you since they were not suitable for your taps, and subsequently refunded.
Interestingly, we currently do not use TNT for our deliveries. You may wish to chase up the correct retailer for the taps mentioned in your review.
Regards
Tim
Great price paid for taps
Great price paid for taps, excellent communications and super fast delivery.
23 de julho de 2025
Opinião espontânea
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