Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver mais
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Leia as opiniões dos outros
Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Ver mais
Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Ver mais
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver mais
Informações sobre a empresa
- Loja de acessórios para casas de banho
- Fornecedor de equipamentos e sistemas de aquecimento
- Loja de materiais para canalização
- Loja de portas para chuveiros
- Remodelador de cozinhas
- Renovação de casas de banho
Escrito pela empresa
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Informações de contacto
9 Upminster Road South, RM13 9YS, Rainham, Reino Unido
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4,6
Excelente
544 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Item exactly as described
Item exactly as described. A perfect fit.
Good communication and prompt delivery.
30 de julho de 2025
Opinião espontânea
Easy to get sorted
Easy to find what i needed. The processing of the payment and the delivery went smoothly and according to expectations.
29 de junho de 2025
Opinião espontânea
Very quick service easy to find on…
Very quick service easy to find on website thank you 😊
9 de julho de 2025
Opinião espontânea
Easy to order items came the next day
Easy to order items came the next day
8 de julho de 2025
Opinião espontânea
Very Pleased
Easy to use website and the shower head was packaged well - arrived within a couple of days. Very pleased with product.
9 de julho de 2025
Opinião espontânea
Taps Empire
Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect.
Fitted tap on Monday, much better than the one it replaced. Very competitively priced with free delivery.
Will definitely use Taps Empire again.
25 de junho de 2025
Opinião espontânea
Great service
Great service, was the cheapest price and item came the next day.
19 de junho de 2025
Opinião espontânea
Good value & prompt delivery
Sourced shower using Google Shopping & placed order on Monday evening. Received email order confirmation immediately. Shower delivered on Wednesday evening.
Fortunately I received updates from the DPD App about the delivery. As not everyone uses this App, service could be improved if Taps Empire emailed delivery and tracking details to the customer directly.
25 de junho de 2025
Opinião espontânea
Excellent next day delivery
Excellent next day delivery, ordered 3.30pm arrived next day 10am
Also advisor was knowledgeable and helpful. Price excellent too.
19 de junho de 2025
Opinião espontânea
Very minimal and strict return window
Very minimal and strict 14 days return window. Just a few days late and does not allow return anymore. Most other places allow 30 days. Make sure you will never, ever, need to return before placing any order.
But you know, you never know.
25 de junho de 2025
Opinião espontânea
Resposta da Taps Empire
In all fairness, our 14 day returns policy is in line with most major online bathroom retailers. We make this clear on our website and this is not generally an issue. Although, we do try to assist our customers where possible, we are unable to identify your order details from the review, so cannot comment on the specific circumstances.
Good selection of taps available
Good selection of taps available, easy ordering & payment and prompt delivery.
Will use again if I ever need to.
13 de maio de 2025
Opinião espontânea
The tap came quickly and as expected
The tap came quickly and as expected. I would recommend this company.
2 de maio de 2025
Opinião espontânea
Will use again.
Competitive prices, a large selection of products and no hidden extras ( vat & delivery).
Highly recommend & will use again.
27 de março de 2025
Opinião espontânea
Advertise and take payment of out of…
Advertise and take payment of out of stock items
26 de março de 2025
Opinião espontânea
Resposta da Taps Empire
We are genuinely sorry for the inconvenience caused.
Unfortunately, the last one we had in stock was found damaged on picking. Furthermore, since the product had been discontinued, we had to cancel and refund your order.
Really helpful on the phone
Really helpful advice on the phone and they checked some spec with the warehouse and gave us the correct information before we bought as there were some conflicting details online elsewhere (including manufacturer's own site) regarding the product in question.
18 de março de 2025
Opinião espontânea
Bath
From ordering to delivery was very quick
Very happy with the service
25 de março de 2025
Opinião espontânea
Great price,great communication and…
Great price,great communication and delivered quickly and on time
26 de março de 2025
Opinião espontânea
Even if you seethe item as “ in stock “ prepare for extra 8 weeks …
Although the item was shown as ready for dispatch 2-4 days they took extra 4 weeks assuring us that it would arrive. When the time passed, they just gave us the same story with additional 4 weeks. So we had to cancel. Absolute joke and time wasting
22 de março de 2025
Opinião espontânea
Resposta da Taps Empire
Dear Petya
Unfortunately, we are unable to link your review to any order number on our system.
If you placed an order at www.tapsempire.co.uk, you are most welcome to call us and I will personally look into this for you.
Regards
Tim
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