The things that makes Tenpin in Cardiff are the staff - it was peak time on a Bank Holiday and without question they honoured a voucher that wouldn't usually be valid, but they had given it to us to m... Ver mais
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Localização
Alterar localizaçãoParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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Leia as opiniões dos outros
Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... Ver mais
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Unfortunately the security staff let the side down. A language and cultural barriers cause a lot of upset and stress. It is very dark inside whilst bowling, making it very disorienting for members of... Ver mais
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Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Informações de contacto
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Reino Unido
- 0333 034 6100
4,1
Bom
247 opiniões
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Enjoyed bowling with the family
Enjoyed bowling with the family. Was extremely hot in there with no air con on so we was drinking more. Dissatisfied with the food service. As ordered food the guy behind till put the wrong lane on order. Had wait nearly an hour and had to go get it myself in the end as twice it was labelled for wrong table and staff didn't seem to care we had been waiting busy giving others there's.
26 de maio de 2026
Resposta da Tenpin - Cardiff
Hello Hayley, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! Your feedback is extremely important to us so please be assured all will be sent to the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
So good we came back
So good we came back! Second review in a week! We enjoyed the experience so much we came back to play pool and ended up bowling again! I really like the place. It has a great vibe and great range of things to do at a reasonable price.
27 de maio de 2026
Resposta da Tenpin - Cardiff
Hello, thank you so much for the brilliant 5* review of Tenpin Cardiff! We are thrilled you decided to visit us again and had such a fabulous time playing pool and bowling again! It is also great to see you enjoyed the atmosphere and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
We took our children and extra family…
We took our children and extra family here last weekend, what a day we had! The men headed over to the pool tables, kids had fun on the soft play and arcades whilst us mums had a natter with a lovely drink. Afterwards we had a game of bowling, with some food (which was delicious!) and ended the day with some arcade fun. Next time we will definitely try the laser tag, escape rooms and karaoke they had on offer. Thank you to the manager Jack who was so accommodating.
27 de maio de 2026
Resposta da Tenpin - Cardiff
Hello Chanise,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so happy to hear you all had such a fantastic day with us! It sounds like everyone found something enjoyable to do. We are delighted you loved the food and are already planning to try our other attractions. We look forward to welcoming you back for more fun soon! All the best ~ Laura
Laser Tag party
We visisted the laser tag for my son's 10th birthday. Staff were brilliant, very welcoming, polite and helpful and made the experience perfect 😊
23 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Lou
We are so glad to hear our team made your son's 10th birthday laser tag experience perfect! Thank you for sharing your positive feedback. Best wishes - Clare
One of the worst bowling experiences in…
One of the worst bowling experiences in years. Lanes had small cracks and drastic leans so balls did not hold this line. Took 11 family members and both lanes were awful. Arcade games and other activities were decent.
27 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Shafi
We appreciate your feedback regarding your recent bowling experience. We are sorry the lane conditions negatively impacted your family's visit and will address these concerns. Best wishes - Clare
We went bowling during the heatwave
We went bowling during the heatwave. It was empty inside hardly anyone there. We expected air con to be on but don’t think it was and we was sweating! You really need to upgrade your air con!
Also we had an issue with a game at the arcades and had to wait AGES for someone to resolve it!
25 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Kayleigh
We appreciate you sharing your feedback. We are sorry to hear about the discomfort you experienced with our air conditioning and the delay in assistance at the arcade. We are actively looking into these issues to improve our guest experience. Best wishes - Clare
Great experience with engaged staff who…
Great experience with engaged staff who really wanted to help maximise the day we spent there - bowling the a bit of pool then the escape room. The food and drink were good value for money - the car park is convenient and you are in easy reach of the A470.
20 de maio de 2026
Resposta da Tenpin - Cardiff
Hello Prof Nick Rich,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so pleased to hear you had a great day enjoying bowling, pool, and our escape room. We appreciate your kind words about our staff and value. We hope to see you again soon! All the best ~ Laura
Was a good night we were left to get…
Was a good night we were left to get on with it
14 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Nicola, thank you for rating Tenpin Cardiff 5*! We're so thrilled to hear that you had a good night and hope to see you again soon. Best wishes, Jade
Resposta da Tenpin - Cardiff
Hello Carol. Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time with us. We will pass your comments onto our team regarding the temperature within our site. We do hope to see you again soon. Many Thanks - Kimberley
Good place to have a few games of…
Good place to have a few games of bowling and a few goes on the arcades.
16 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Martin, thank you very much for the excellent the 5* review of Tenpin Cardiff! We are so happy you had the best time and enjoyed our fab arcade area too and we can't wait to welcome you back soon! Best wishes - Mel
Very friendly and helpful
21 de abril de 2026
Resposta da Tenpin - Cardiff
Hi Emlyn, thank you for the lovely 5* review for Tenpin Cardiff! We're so pleased to hear that you enjoyed the service from our team, and we hope to welcome you back again soon! Best wishes - Adelaide
Great and very kind staff good vibes…
Great and very kind staff good vibes all around
13 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Ethan, thank you for rating Tenpin Cardiff 5*! It's great to hear this lovely feedback! We will pass your kind feedback on, and we hope to see you back soon! Best wishes, Jade
Lovely party very good value for money…
Lovely party very good value for money , the meal was great and the kids loved it . They had plenty to drink with the unlimited squash and the staff were lovely and so helpful. The lady who took out party was absolutely fantastic I can’t remember her name unfortunately but she was really grate . I have recommended this party to a few other friends and would definitely book again
9 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Becky, thanks for leaving a rating and review for Tenpin Cardiff! It's great to hear the kids loved the party! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
My daughter+ friends had a fantastic…
My daughter+ friends had a fantastic day on her birthday. Easy booking in, even when they weren't quite ready!!
13 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Rach, thanks for leaving Tenpin Cardiff a lovely 5* rating and review! We're so happy to hear your daughter and her friends had a fantastic birthday! We appreciate your kind words about the easy booking process, and we can't wait to welcome you all back again in the future! Best wishes - Rosie
We went in with two wheelchairs and a…
We went in with two wheelchairs and a small scooter as we were told it was Accessible but we didn't find it so , very disappointed won't be using Nant Garw again,
13 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Linda, thanks for leaving feedback for Tenpin Cardiff. We are really sorry to hear your visit to us was not up to our usual high standards and that you didn't find our venue accessible. We really appreciate your feedback and would like the chance to look into this for you. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with more information about your visit and how we can improve. We hope you'll consider visiting us again some time in the future. Best wishes - Kaylee
Laser Tag was good but staff seemed stressed
Held a birthday party for 19 girls at Tenpin Nantgarw for Laser Tag and food. The girls enjoyed it but the service was disappointing. Initially, we were only given 2 booths for 19, eleven and twelve year old girls. We asked for another booth but were initially today it wasn't possible. Eventually, the staff reluctantly agreed we could use another booth. Next the staff got the food order wrong. It was corrected and staff where apologetic but it did mean the birthday girl had to wait 15 minutes for her food by which time all the others had finished. Not ideal.
13 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Joanna, thank you for taking the time to review Tenpin Cardiff! We are glad the girls enjoyed the Laser tag. However, we're sorry to hear that there had been issues with the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Cardiff'. We hope to see you again soon for a better experience. Best wishes, Jade.
Resposta da Tenpin - Cardiff
Hello Customer2,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are glad you found it easy to book with us. We hope that the rest of the visit was a memorable experience. All the best ~ Laura
It was absolute mayhem on bank holiday
It was absolute mayhem on bank holiday, I booked it for 1pm. Got there at around 12.50 and checked in at the desk to be told that it wasn’t booked until 1.10 then we couldn’t bowl for another half hour, won’t be returning. Was quite a stressful experience.
6 de maio de 2026
Resposta da Tenpin - Cardiff
Hi Keri, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear there was a wait for you lane to be ready! We understand this can cause your visit to be a little less enjoyable and we will be sure to pass your feedback on so that improvements can be made! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back soon! Best wishes - Mel
Perfect for young and old!
6 de maio de 2026
Resposta da Tenpin - Cardiff
Hello Dorothy,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are delighted to hear that our venue caters to people of all ages. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Very good time and easy online booking…
Very good time and easy online booking for a family of 8. Gave us 2 lanes from the booking. Only down side was that the table service was very slow and the bar was not busy. Waited 20minutes for fruit shoots and some pints of pop. However overall a very good time.
6 de maio de 2026
Resposta da Tenpin - Cardiff
Hello Colin,
Thank you for taking the time to rate Tenpin Cardiff 4 stars. We're glad you enjoyed the easy online booking and bowling with your family. We appreciate your feedback and are sorry the table service was slow. We will look into this to improve our service. We hope to welcome you back again soon and hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
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