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Tenpin - Leeds Opiniões 

142
TrustScore: 4 em 5

4,2

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(142)

11 702 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Always have good game staff are so…

Always have good game staff are so approachable .

6 de março de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Annabelle, thank you so much for the brilliant 5* review of Tenpin Leeds! It is great to see you always enjoy visiting us and find our team helpful and approachable! We hope you will continue to visit us and we can't wait to welcome you back again soon! Best wishes - Mel

Classificada 4 em 5 estrelas

Pretty good!

Couple of website issues (error messages) but eventually got the booking to go thru. Service at Leeds great, friendly staff and a wonderful experience. Really nice to see the refurbishment which has taken place since the time this was an AMF lane - looks much better now, facilities and equipment are much better maintained. Nice affordable night out, especially with the 3 games deal on Sundays. Though my arm was hurting after!

22 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Philip, thank you taking the time to review Tenpin Leeds! We're delighted to hear that you had a wonderful experience and that you enjoyed the service from our team and the Sunday Sessions deal. We're sorry to hear about the website issues and will ensure your feedback is passed on. We hope to welcome you back again soon! Best wishes - Adelaide

Classificada 1 em 5 estrelas

We went on a Christmas team night out…

We went on a Christmas team night out here (from a pub) and between the server and a colleague, a drink was spilled on hand over.
They proceeded to cut us off from alcohol service and then notified several other venues close by that we were being rowdy and not to be served.
This ruined the evening as we had to move venue three times before we found a pub that was willing to judge us on how we presented, rather than taking the word of an over officious zealot.
Would not recommend

15 de fevereiro de 2026
Opinião espontânea
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

H Adrian,
We appreciate you taking the time to share your experience. We're very sorry to hear that your team night was negatively affected. We'll investigate the situation to ensure our policies are properly implemented and that all guests are treated fairly. If you would like to discuss this, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Leeds" and the details. We can then reach out to you directly. Best wishes - Clare

Classificada 4 em 5 estrelas

Got to the bowling just prior to the…

Got to the bowling just prior to the booking and the woman on the desk was friendly and knew her job well, checked for us and the lane was ready.
Only downside was the table on the lane hadn't been wiped or cleared.

20 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Martin,
We're glad the check-in went smoothly. We appreciate your feedback and are sorry the lane's table wasn't clean upon arrival. We'll address this to ensure a better experience for everyone. Best wishes - Clare

Classificada 5 em 5 estrelas

So much better since refurb

Boys love it here, we tend to go when there are offers on as I find it can be quite expensive without them, since its refit it looks a lot more up to date and welcoming

20 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Laura,

Thank you for your fantastic 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us! We hope to welcome you back to the venue again very soon! Best wishes- Steph

Classificada 3 em 5 estrelas

Feeling rushed!

When we arrived we went to check in and we were informed at the desk that we only had 30 minutes on our lane as somebody was booked in after us. I feel like we were made to rush. I understand it was half term but we shouldn't have been made to feel like we needed to play our game quickly.

20 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello SF,
Thank you for taking the time to rate Tenpin Leeds 3 stars. We appreciate you taking the time to share your experience. We're sorry to hear you felt rushed during your game. We will pass your feedback to our team so that we can improve. We hope you'll visit us again. All the best ~ Laura

Classificada 2 em 5 estrelas

Got rushed for our food and when it…

Got rushed for our food and when it came out it was cold like it had been sat there for ages

15 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello Guy,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate your feedback and are sorry that your meal was rushed and served cold. We'll look into this to ensure it doesn't happen again. We hope your next visit is a 5 star experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Excellent experience really good.

Excellent experience really good.
Thanks

14 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Alexander,

Thank you for your wonderful 5* review at Tenpin Leeds! It's great to see you've had such a great experience whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Classificada 1 em 5 estrelas

The food wasn't that good

The food wasn't that good

5 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Gladys
Thanks for leaving a review for Tenpin Leeds. We are sorry that the food was not to your liking. We appreciate your feedback and will pass this onto the team. Best wishes - Clare

Classificada 5 em 5 estrelas

i have booked online

i have booked online, when we went there , everything was ready for us, but place wasn't clean, all food and glasses were there all the time.

8 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Noreen, thank you for the excellent 5* rating for Tenpin Leeds. We really appreciate all of your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Great vibes and great service

Great vibes and great service

30 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Alice, what a fabulous 5* review of Tenpin Leeds! We are thrilled you had a great time and enjoyed the vibe and service and we can't wait to see you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Will be returning

Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, cheap bowling and drinks, will definitely come back more often

27 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Brad, what a fantastic 5* review of Tenpin Leeds! We are so pleased you had the best time and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel

Classificada 4 em 5 estrelas

So much fun

So much fun! Yet the people on the lane next to us kept being very annoying and sometimes even went over onto our lane while bowling on theirs - nothing wrong with the actual staff/place as this isn’t their fault

3 de fevereiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi, thank you so much for the 4* rating and review of Tenpin Leeds. We are thrilled to hear that you had such a fun experience, despite some distractions. Feel free to let us know how we can earn that last star!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Brilliant hospitality

Very friendly receptionists who helped or when not all of my party had turned up. Clear instructions on where to go to get to lanes, and greeted with a smile. Would definitely come again

31 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Hayden, thank you so much for the 5* rating and review of Tenpin Leeds. It's great to hear that you had a good time and that the team were able to help and offer you support regarding the changes to your reservation. We look forward to welcoming you back again!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Super fun

Fun! Always enjoy the activities and the customer service is great :)

17 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Iman, thank you for the fabulous 5* review for Tenpin Leeds! We're so pleased to hear that you enjoy our activities and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Really enjoyable

30 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Kimberley
Thanks for sharing your enjoyable experience for your recent visit. We appreciate the positive feedback. Best wishes - Clare

Classificada 5 em 5 estrelas

Great

Great experience had by the entire family. Young and old.
Staff were helpful and cheerful on arrival.
Booking online was straightforward.
Lots of activities other than the bowling. Great bar choice too

24 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hey Marie, thank you for the brilliant 5* rating and review of Tenpin Leeds. We are thrilled to hear that you had a lovely time and that the team had a positive impact on your visit. Hope to see you back again soon.
Take care,
Kirsty

Classificada 5 em 5 estrelas

Always have a lovely time

Always have a lovely time. Eva was great!

27 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello Alyson,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are delighted to hear that you always have a nice time and that Eva made such an impression. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Classificada 4 em 5 estrelas

We had a good evening playing the games…

We had a good evening playing the games the only thing that was a let down was it seemed very understaffed... people were queuing at the bar for at least 15mins plus..there only seemed to be 1or 2 staff members serving.. don't get me wrong they were very friendly and apologetic, plus we couldn't use the the QR code as it wouldn't register any of the people who tried it..and why are each of the alleys blocked off with the perspex barriers.. there we're 24 of us and we couldn't really mingle and talk to each other as these blocked our conversations

25 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Donna
We appreciate you sharing your experience. We're sorry to hear about the long wait times at the bar and the issues with the QR code. We also regret the barriers impacted your group's ability to socialize. We'll address the staffing levels and barriers to improve the experience. Hope to see you again soon. Best wishes - Clare

Classificada 5 em 5 estrelas

Very friendly staff and had no problems…

Very friendly staff and had no problems at all

24 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there, thank you for the 5* review for Tenpin Leeds! It's great to hear that you enjoyed the service from our team, and we hope to see you back again soon! Best wishes - Adelaide

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