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Tenpin - Leeds Opiniões 

142
TrustScore: 4 em 5

4,2

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(142)

11 702 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It was really good

It was really good! We pay another hour to continue playing!

16 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Aimaan, thanks for leaving Tenpin Leeds a lovely 5* rating and review! We're glad you enjoyed your experience so much that you extended your playtime! Thank you for your positive feedback; it means a lot to us. We hope to see you again soon! Best wishes - Rosie

Classificada 5 em 5 estrelas

School Visit

School visit of 27 pupils. The centre was very welcoming and accommodating and the children loved their visit. Thank you.

22 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi CS, thank you for the brilliant 5* rating and review of Tenpin Leeds. It's lovely to hear that your recent school visit was great fun and that everyone enjoyed themselves.
Take care,
Kirsty

Classificada 5 em 5 estrelas

It was an amazing experience

It was an amazing experience

9 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hey Ruby, thanks so much for rating Tenpin Leeds an amazing 5 stars. We are pleased to hear you had an amazing experience and hope to see you back again soon.
Take care,
Kirsty

Classificada 2 em 5 estrelas

Poor customer service

I made a booking error with time and when I called to change time I was told I couldn’t do that and that I would have to re book the time I wanted was told booking was no refundable then when we got there we had to move lanes as the bumpers weren’t working on both lanes booked then when we got to the other lanes they were still not working when we had to speak to staff again about this we were made to feel like we were being a problem the customer service is not very good here but the kids like it there

13 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Nicheala, thank you for leaving Tenpin Leeds a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear about the booking difficulties and the issues you encountered with the lane bumpers. We'll address your feedback regarding the customer service provided with our team. We are glad your kids enjoyed their time with us and please feel free to reach out to us via email at customer.feedback@tenpin.co.uk with the subject 'Review - Leeds' regarding your first booking where we can look to rebook this for you. We look forward to seeing you again in the future! Best Wishes - Rosie

Classificada 5 em 5 estrelas

I always have the best time there

I always have the best time there, I didn't know how fun bowling is!

6 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello Andrea, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you enjoy your visits to our tenpin in Leeds. We can't wait to see you again very soon. Best Wishes - Kimberley

Classificada 4 em 5 estrelas

Great atmosphere

Great atmosphere! Enjoyed this month's date night very much, would have been 5 stars if the food wasnt over cooked, was a little hard

9 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello Luke, Thank you for leaving us a 4* review. We are pleased to hear that you found our atmosphere at Leeds enjoyable and had a great date night with us. We will pass your comments on regarding our food so we can aim for that final star. We do hope to see you again soon. Many Thanks - Kimberley

Classificada 3 em 5 estrelas

Service was great but I understand it…

Service was great but I understand it was really busy but the seats we were assigned for bowling were covered in food and empty drinks bottles

10 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello Kate, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Leeds. We are sorry to hear that our site was looking a little untidy during your stay. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Classificada 3 em 5 estrelas
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Claire, thank you for taking the time to review Tenpin Leeds! We are sorry to hear that you found the venue too noisy. We really appreciate your feedback and will ensure this is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Classificada 1 em 5 estrelas

i had booked bowling online showing…

i had booked bowling online showing them that i’m a student and they still accepted my booking for 9pm on saturday when i walked in with my boyfriend everything went well then the bouncer watched him go to the toilet the bouncer squared up to me asking for my id when i explained i was underage but still have id he started questioning why i am here because apparently after 8:30 no under 28s are allowed in the building when they was still little children walking around then i explained to him that i have bowling booked he then started questioning me about me being with a group of men who had walked in after us asking me if they are buying alcohol drinks for me i said no and stepped back as i felt uncomfortable and he walked away when me and my boyfriend went to our lane ready to play a game of bowling he stood at the end watching our every move aswell as telling another bouncer to watch us, we ordered drink off the app and when they arrived the bouncer continually walked past up and down making sure that he drinks was non-alcoholic and then proceed to watch us for the rest of our game.After we decided to play a few games in the arcade he the followed us and watched our every move which made us feel very uncomfortable when we was leaving he proceeded to follow us up the stairs and watched our every us walk away.This has happened before and won’t be going back due to me feeling very uncomfortable

3 de janeiro de 2026
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there, thank you for taking the time to write a review for Tenpin Leeds. We're very sorry to hear of the experience you had and for how this had made you feel. So that we can look into this and discuss your visit with you further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Leeds', and we can ensure this is passed to the correct team. We hope that we will see you again in the future for a better experience. Best wishes - Adelaide

Classificada 5 em 5 estrelas

I love Tenpin

I love Tenpin. The atmosphere is great, bowling is great, everything is great. I had a porblem with my lane and they gave me a whole new game without any hesitation. They'll be seeing me every week from now!!

23 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Ibrahim,

Thank you for your amazing 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Classificada 5 em 5 estrelas

We had a great time bowling and…

We had a great time bowling and karaoke. The staff were really attentive despite it being very busy, thank you

12 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there,

Thank you for your fantastic 5* review at Tenpin Leeds! It's great to see you've had such a great time and found the staff to be really attentive, We love to her all about it and will ensure this is passed across to the correct team. Best wishes- Steph

Classificada 5 em 5 estrelas

Enjoy bowling

Enjoy bowling , enjoyed drink , enjoyed food ,

18 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi Mark, thank you for the amazing 5* review of Tenpin Leeds! We are so happy yo see you had a great visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Classificada 3 em 5 estrelas

Not enough arcades that actually work

Not enough arcades that actually work! Food was terrible, cold and tasteless. Tried to find someone but couldnt. Told the lady it was my sons 10th birthday it would have nice if the staff made an effort.

18 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there, we appreciate you taking the time to share your experience with Tenpin. We're sorry the arcades weren't working properly, and the food was unsatisfactory. We'll ensure this feedback is passed onto the relevant teams to improve our services in the future and we hope that your son enjoyed his birthday. Please feel free to email us should you wish to discuss your visit further with the relevant teams, you can send the details to customer.feedback@tenpin.co.uk with the subject 'Review - Leeds'. We hope to welcome you back again soon! Best Wishes - Rosie

Classificada 3 em 5 estrelas

I pre booked and paid a week in advance…

I pre booked and paid a week in advance for 730pm. Upon arrival they said that they had my booking for 8pm and that they were full and we’d have to wait.
Didn’t offer us a drink or an extra game. I clearly showed my booking receipt showing 730.
They said they’d come n get us at 8 but at ten past I returned to the reception to ask if my lane was ready. Not impressed

20 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there, thank you for taking the time to leave a rating and review for Tenpin. We regret that your booking was not honored as expected and that you experienced a delay on the day. We'll pass your feedback on what happened to the relevant teams to ensure this doesn't recur and we hope to have an opportunity to welcome you back again, for a much better experience! Thank you for your feedback. Best Wishes - Rosie

Classificada 5 em 5 estrelas

My daughter had the best birthday thank…

My daughter had the best birthday thank you so much

21 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hi there,

Thank you for your amazing 5* review at Tenpin Leeds! It's great to see you've had such a great time on your recent visit to us, We are delighted your daughter's had such a perfect Birthday. We hope to welcome you back again very soon! Best wishes- Steph

Classificada 5 em 5 estrelas

Xmas work gathering

Tuesday afternoon in the run-up to Xmas. Cheap bowling, cheap drinks and the whole team is out having fun.
Some competing with others; some just trying to beat their previous scores.
Top afternoon's entertainment!

16 de dezembro de 2025
logótipo da Tenpin - Leeds

Resposta da Tenpin - Leeds

Hello, Thank you for taking your time to leave us a excellent 5* review for our Tenpin in Leeds! We are thrilled to hear that you had an excellent time with us. We do hope to see you again very soon. Best Wishes - Kimberley

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