Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Ver mais
A empresa respondeu
We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Ver mais
A empresa respondeu
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Reino Unido
- 0333 034 6100
4,3
Excelente
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff
The staff, especially Hannah were brilliant. My son and his friends had an amazing time
22 de julho de 2026
Resposta da Tenpin - Swindon
Hi Samantha, thank you for the 5* rating of Tenpin. We're pleased to hear that your son and his friends had an amazing time and that Hannah made a positive impact. We hope to see you again soon!
Take care,
Kirsty
The staff were lovely and…
The staff were lovely and accommodating. It was clean and tidy
22 de julho de 2026
Resposta da Tenpin - Swindon
Hello Gemma,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are so pleased you enjoyed your visit and found our team lovely and accommodating, and our venue clean and tidy. We look forward to welcoming you back again soon! All the best ~ Laura
Everything was already set up when we…
Everything was already set up when we arrived for my 6yr olds birthday party. Balloons were a lovely touch, kids loved the food and ice cream and especially the balloon modelling!
22 de julho de 2026
Resposta da Tenpin - Swindon
Hi Kate, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that all went well for your son's birthday party. We will be sure to pass your lovely comments on! Best wishes, Jade
Helpful staff
14 de julho de 2026
Resposta da Tenpin - Swindon
Hi Alison, thank you for your 4* review of Tenpin Swindon! It's wonderful to hear how helpful you found our staff. We hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila
Resposta da Tenpin - Swindon
Hello Balachandra,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you enjoyed the bowling and look forward to welcoming you back again soon. All the best ~ Laura
New Arcade system
The new arcade system with the cards and getting points that way, i think that was a great idea
7 de julho de 2026
Resposta da Tenpin - Swindon
Hi Keni, what a superb 4* review of Tenpin Swindon! We are delighted you had a great time in our fab arcade area and we can't wait to see you again soon for another fund day out! Best wishes - Mel
I really enjoyed,It was great.
1 de julho de 2026
Resposta da Tenpin - Swindon
Hi Chris
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you had a great time during your visit. We hope to see you again very soon! Best wishes - Clare
Treat for the grandkids we all had a…
Treat for the grandkids we all had a great time. The staff were extremely helpful when we needed to book another game and then ran out of time to play, it was no problem they gave us vouchers to return. Definitely worth the trip
24 de junho de 2026
Resposta da Tenpin - Swindon
Hi Catherine, thank you for the 5* review for Tenpin Swindon! We're so pleased to hear that you had a great time with your grandkids and that you enjoyed the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide
Fantastic experience
Fantastic experience, good place to visit with family and friends and enjoy the day.
24 de junho de 2026
Resposta da Tenpin - Swindon
Hi Ansari,
Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Such great place to visit
Such great place to visit. Awesome staff who alway go above and beyond to make your visit the best
10 de junho de 2026
Resposta da Tenpin - Swindon
Hi George, thank you for the 5* rating of Tenpin Swindon. We're thrilled to hear that you had a great visit and that the team provided awesome service. We hope to see you back again soon!
Take care,
Kirsty
Excellent service and checking in
Excellent service and checking in. Drinks were served promptly.
24 de junho de 2026
Resposta da Tenpin - Swindon
Hi Ian,
Thank you for your amazing 5* review at Tenpin Swindon! It's great to hear you've had such a great time on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph
Great and friendly
24 de junho de 2026
Resposta da Tenpin - Swindon
Hello Barkha,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you received and friendly welcome and that you had a great time. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Lane broke and took a long time to sort…
Lane broke and took a long time to sort out
10 de junho de 2026
Resposta da Tenpin - Swindon
Hi there, thank you for the 3* rating of Tenpin Swindon! We're really sorry to hear that the lane broke at the time of your visit. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused. Best wishes, Jade
Fabulous
Helpful staff, very inclusive, a pleasant trip as always- we attend quite often.
1 de abril de 2026
Resposta da Tenpin - Swindon
Hello Holly, Thank you for taking your time to leave us a 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swindon. We do hope to see you again very soon. Many Thanks - Kimberley
Resposta da Tenpin - Swindon
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you had a great time at our Tenpin at Swindon. We do hope to see you again very soon. Best Wishes - Kimberley
Amazing time with friendly staff on hand
Went with my girlfriend for a game in swindon tenpin we had an amazing until we had issue with our lane which we call someone to fix it and we had a laugh with the staff that going fix it for us I’m so amazed how friendly the staff was and I would definitely go back again and would recommend anyone to go there
16 de junho de 2026
Resposta da Tenpin - Swindon
Hi Craig, thank you for leaving Tenpin Swindon a fantastic 5* rating! We are so happy to hear you and your girlfriend had an amazing time and enjoyed your game with us! It's wonderful to know our staff could assist you and make your visit enjoyable. We truly appreciate your kind words and recommendation; we look forward to welcoming you back again soon! Best wishes - Rosie
Resposta da Tenpin - Swindon
Hi Lina
We're happy to hear you had a good experience with us. We appreciate your feedback. Best wishes - Clare
Tenpin Tuesday still a great deal.
Tenpin Tuesday still a great deal.
My son didn't quite have enough tickets for the light up ball he wanted but the Manager who was behind the counter let him have it anyway.
A really kind gesture which costs you as a company pennies but makes a 7 year old very happy... Thank you.
Will be back.
(Slight complaint. Gas or glassware on bar not quite right. Magners pouring very flat.)
10 de junho de 2026
Resposta da Tenpin - Swindon
Hi Christian,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Resposta da Tenpin - Swindon
Hello, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear you had a good time at our Tenpin at Swindon and that you found the booking process smooth. We would love to hear how we could gain that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley
Terrible
Terrible. Waiting 30mins for food- our game was finished. Very busy with staff struggling. Extremely expensive
10 de junho de 2026
Resposta da Tenpin - Swindon
Hello Rachel,
Thank you for taking the time to rate Tenpin Swindon 1 stars. We are sorry to hear about your wait and the issues with your order. We offer lots of deals and offers throughout the week which makes attending our venue accessible to all budgets. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.