Banner for Tenpin - Walsall

Tenpin - Walsall Opiniões 

177
TrustScore: 4.5 em 5

4,3

Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Second game cut off, we had a 2 person game and game started late because of queue to pay at reception, we were conscious of our cut off time but still couldn’t finish our second game. Rather annoying... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, Reino Unido

  • 0333 034 6100

4,3

Excelente

TrustScore: 4.5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(177)

11 705 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fun environment

Fun environment, attentive staff but needs more staff as its so busy, toilets a bit dirty and tables but the activities are great.

27 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Rachel, thank you so much for the brilliant 5* review of Tenpin Walsall! We are delighted to hear you had fun and found our team great. However, we are sorry to hear that some of your visit fell short of our usual high standard! Please be assured all feedback will be passed on and we do hope this will not deter you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Classificada 4 em 5 estrelas

Quick service helpful staff ,

Quick service helpful staff only down side was a cup of tea for £2.75! Half a cup full and it tasted awful.

1 de abril de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello, thank you for the 4* review of Tenpin Walsall! We are really happy to see you had a great time and received excellent customer service. However, we are sorry to hear your cup of tea fell short of our usual high standard! Please be assured all feedback will be passed on so that improvements can be made and we very much look forward to welcoming you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Brilliant evening

Brilliant evening great value easy to book

1 de abril de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Katie, thank you for leaving this wonderful 5* review of Tenpin Walsall! We are so pleased you had such a brilliant evening and we really hope to see you again soon for another fab evening out! Best wishes - Mel

Classificada 5 em 5 estrelas

Stopped by for a quick drink

Stopped by for a quick drink. The staff was incredibly welcoming. Definitely my new favorite spot in the neighborhood.

25 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Leon
We're so happy to hear that you enjoyed your visit and found our staff welcoming. We appreciate you considering us your new favourite neighbourhood spot! Best wishes - Clare

Classificada 4 em 5 estrelas

Quick friendly service

Names were on the scoreboard, quick service.

25 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Michael, thank you for the 4* rating of Tenpin Walsall. We are pleased that you had a great time. Please let us know how we can earn that last star next time around.
Take care,
Kirsty

Classificada 5 em 5 estrelas

bowling

Me and my family love bowling and we don't go anywhere else. Tenpin has everything we need, the arcade, laser tag and bowling. Absolutely love coming here ❤️

16 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Amy, thanks for leaving Tenpin Walsall a wonderful 5* rating. We are thrilled to hear we are your place for choice for bowling and that you enjoy the other activities we have to offer! We cannot wait to welcome you and your family back again soon for another excellent time! Best wishes - Kaylee

Classificada 5 em 5 estrelas

Karaoke was fab!

My daughter and I had a great karaoke session at Walsall tenpin! The guy that checked us in was great and efficient. The set up was nice and easy and the room was nice and clean. No issues with anything and would definitely go back!

15 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Jane
We're happy to hear that you and your daughter had a great karaoke session at Walsall! It's brilliant the check-in was efficient, the setup was easy, and the room was clean. We appreciate your feedback and hope to see you again soon! Best wishes - Clare

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always

17 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Dave
We appreciate you taking the time to share your experience with us. We're happy to hear you consistently receive excellent service! Best wishes - Clare

Classificada 5 em 5 estrelas

Great day out at Tenpin walsall

Great day out at Tenpin walsall
All had loads of fun, pool tables great and prices ok

14 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Andy
We're glad you enjoyed your experience at Tenpin Walsall! It's great to hear that everyone had loads of fun and that you found our pool table and prices ok. Thanks for your positive feedback. Best wishes - Clare

Classificada 3 em 5 estrelas

Good but very expensive for what you get!

It was a good day for the kids and they had fun but the food let it down, I paid for eat and play and the food was cold and over cooked. The arcade was fun but you have to spend an absolute fortune to win a good amount of tickets for prizes which disappointed the kids. It's not very wheelchair friendly either as its quite cramped together and trying to get to the toilets was a mission to get through the seating areas and then the pool area because of the layout. The ramps weren't obviously labelled either.

14 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello, thank you so much for taking the time to leave a review of Tenpin Walsall! We are pleased to hear you enjoyed the activities when visiting us but we are very sorry to hear that some of your visit let you down! Your feedback is so important to us as this allows us to make improvements where needed and so please know all of your feedback will be sent to the team! In the meantime, if you would like to discuss your visit further please can you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' Best wishes - Mel

Classificada 4 em 5 estrelas

Great fun

Great fun, enjoyed by all the family from the youngest to the oldest....fab afternoon bowling fun. Few technical issues arose during the play but they were sorted out eventually!

14 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello, thank you for the review of Tenpin Walsall! We're glad you had a fun afternoon bowling with your family and we really do appreciate your positive feedback. We're also pleased to see any technical issues were resolved in a timely manner and we hope to welcome you back again soon! Best wishes - Mel

Classificada 2 em 5 estrelas

Food issue

Arrived for my nephews birthday party with my 3 year old who was too young to take part in laser tag. Bowling was fine, problem came when I ordered food and after 20 minutes asked how much longer it would be and was told at least another 5-10 minutes as they have lots of parties to cater for. They shouldn’t be taking any new food orders if they can’t keep up with demand. Party food was late and cold too so I’m glad I got my money back and went to Aldi.

14 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Tamara, thank you very much for the review of Tenpin Walsall! We are delighted to hear that you enjoyed your bowling with us. However, we are very disappointed to hear that there was a long wait for your food and that it was cold on arrival! This is certainly not the experience we wish for our customers and we will be sure to put improvements in place! In the meantime, we do hope you will give us another chance and we look forward to seeing you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Good bowling session

Good bowling session, good service

7 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Rajesri, thank yo so much for the 5* rating of Tenpin Walsall. We are pleased that you had a great time bowling and found the team provided great service. Hope to see you again soon.
Take care,
Kirsty

Classificada 4 em 5 estrelas

Overall our experience was great

Overall our experience was great. The place was clean, the food (pizza) was served fairly quickly but didn't feel fresh, the dough was tough and chewy. The bowling alleys functioned well, selection of balls was good, the digital set up went without a hitch. The arcade part was also fun, clean and tidy, all the machines were functioning except a few didn't give any tickets.
My only real issue was that upon arrival there were four staff standing chatting and messing around whilst I waited to be served and even after looking and seeing the queue continued in their conversations until prompted by another member of staff to start serving customers. This is frustrating especially when you're trying to contain an excited child in a very busy crowded space.

7 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello, thank you for the 4* review for Tenpin Walsall! We're delighted that you enjoyed the bowling and the arcades, but are sorry to hear that there had been issues with the pizzas and the service. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Classificada 4 em 5 estrelas

Great place

7 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Manjit, thank you for leaving such a wonderful 4* review of Tenpin Walsall! We are really happy to see you find our venue a great place to visit and we really hope to welcome you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Great evening for our works do

Great evening for our works do. And great we could have a game and eat too..food was brought to lane while we played. Really enjoyed and the staff were extremely friendly and efficient

1 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Liesel, thank you for rating Tenpin Walsall a fab 5*! It's lovely to hear that you had a great visit with your colleagues and that you enjoyed the bowling and food. We hope to welcome you back again soon! Best wishes - Adelaide

Classificada 2 em 5 estrelas

Disinterested & disorganised staff

Disinterested & disorganised staff, stood around talking, place was messy and the girl who served us was clueless and chewing gum!! Food was not worth the cost as it was overcooked and very little of it. Will not be returning

6 de março de 2026
Opinião espontânea
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Helen, thank you very much for taking the time to leave a review of Tenpin Walsall! We are very sorry to hear that your recent visit was not enjoyable! We pride ourselves on great customer service so we are very disappointed to hear this was not the case. Please be assured all of your feedback will be forwarded onto the team and in the the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall. Again, please accept our apologies and we do hope you will still consider visiting us in the future! Best wishes - Mel

Classificada 5 em 5 estrelas

The staff members are lovely and the…

The staff members are lovely and the building is nice and clean

2 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Katie, thank you for taking the time to leave a 5* rating of Tenpin Walsall. It's great to hear that you had a fun time and that the team left a positive impact on your visit. We hope to see you back again for another fun time.
Take care,
Kirsty

Classificada 5 em 5 estrelas

All in time start

All in time start, good atmosphere, clean enough

1 de março de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Claudia, thank you so much for the 5* rating of Tenpin Walsall. We are pleased to hear you had a great time and enjoyed your visit. Hope to see you again soon.
Take care,
Kirsty

Classificada 3 em 5 estrelas

It’s a fun establishment for children

It’s a fun establishment for children, not really aimed at adults, tried all the cocktails and tasted horrid and the ones that tasted alright was just watered down by a lot of ice, the food was inedible after 10pm, dry as anything had to return for a refund

28 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Charlene, thank you for the review for Tenpin Walsall! We're sorry to hear that you didn't enjoy the cocktails and food, and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes- Adelaide

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais