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Tenpin - Walsall Opiniões 

177
TrustScore: 4.5 em 5

4,3

Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Second game cut off, we had a 2 person game and game started late because of queue to pay at reception, we were conscious of our cut off time but still couldn’t finish our second game. Rather annoying... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, Reino Unido

  • 0333 034 6100

4,3

Excelente

TrustScore: 4.5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(177)

11 705 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

It was alright i suppose

It was alright i suppose

20 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Lee, thank you very much for the lovely 4* review of Tenpin Walsall. We hope you enjoyed your visit and we would love to hear any feedback or suggestions on how we can ensure any future visits are 5* experiences! Best wishes - Mel

Classificada 5 em 5 estrelas

Everyone was really friendly and…

Everyone was really friendly and helpful the bowling alley was clean.

20 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello there, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Walsall. We are so pleased to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Great communication and great with…

Great communication and great with helping

19 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Abigail, Thank you for taking your time to leave us some feedback from your recent visit. We are thrilled to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley

Classificada 1 em 5 estrelas

I booked pizza and bowling for my…

I booked pizza and bowling for my nephews. I even paid £12 for an additional pizza. The quality of the food was really poor. There was hardly any toppings including cheese on the pizzas. Most definitely not worth the money I paid.

19 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Sarah,
Thank you for taking the time to rate Tenpin Walsall 1 star. We appreciate you taking the time to share your feedback. We're sorry that the pizza quality was poor and did not meet your expectations. We'll address this to ensure improvements are made. We hope that your nephews enjoyed their bowling experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Kids enjoyed it.

Kids enjoyed it.

22 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Kez,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted the kids enjoyed their visit. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura

Classificada 4 em 5 estrelas

Great bowling

Great bowling, pizza was lovely and the team.

20 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Sarah,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We're glad you enjoyed your bowling experience and delicious pizza! Our team appreciates your kind words and positive feedback. We hope that your next visit is a 5 star experience. All the best ~ Laura

Classificada 4 em 5 estrelas

Had a good time

Had a good, fun time, bowling. Arrived a little early and was allowed straight up. Ordering food and drinks was simple and came nice and quickly. Unfortunately a group of children came and threes balls down a neighbouring aisle while they were unsupervised (we’ve all played up ourselves as children). Didn’t affect me and not the fault of staff, parent soon twigged on.
At the end of the game I realised a family had been waiting for our lane. I thought I’d been relatively fast with the bowling, they hadn’t hassled me at all, maybe they were early, would have been better if they had been instructed to wait in the arcade or bar area as their child was, periodically, poking his head round. I thought he was just an inquisitive fellow, didn’t realise it was out of his impatience. Had a good time and nice enough atmosphere

20 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Tom,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We're glad you had a fun bowling experience and appreciated the prompt service. We regret any disturbance caused by unsupervised children and the family waiting for your lane. We'll consider better managing lane transitions to avoid similar situations. Thank you for your feedback. All the best ~ Laura

Classificada 2 em 5 estrelas

We visited with our children

We visited with our children , at 9pm, the staff were so Disnorgnised it took over 15 mins for me to be served at the bar, limited staff to even speak to, the labs were not clean with cutlery from the last users that I had to personal find the spray and tissue to clean up. Honestly I was in shocked that the staff just didn’t seem to care and the place has really deteriorated. It will make be question if to comeback again or drive to Wolverhampton instead for a nicer family experience.

20 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Raj.
Thank you for taking the time to rate Tenpin Walsall 2 stars. We appreciate you taking the time to share your experience. We're sorry to hear about the slow service, cleanliness issues, and overall disorganization you encountered during your visit. We'll address these concerns with our team to ensure a better experience for all our guests. All the best ~ Laura

Classificada 2 em 5 estrelas

Over all we had a good time the staff…

Over all we had a good time the staff did not Explain how the set up we had to ask other customers what to do as it was the first time going tenpin. the staff were just over run with kids just doing what ever they wanted we had kids running in and out of our lane and coming in the seeking area

14 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hello Chris,
Thank you for taking the time to rate Tenpin Walsall 2 stars. We are sorry to hear that you were given an explanation on how to set up your game. We hope that once it was set up you had a wonderful experience. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Well organised

Well organised. Pleasant staff. Clean environment

18 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Russ
We're happy you found our environment clean and well-organized, and that our staff were pleasant. Thank you for your positive feedback! Best wishes - Clare

Classificada 5 em 5 estrelas

Great place

Staff are friendly and always willing to help if you have a problem. A fun evening was had by all.

17 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Jasmin
We appreciate your fantastic 5-star rating! We're happy to hear that our staff were helpful and friendly, ensuring everyone had a fun evening. Thanks for your feedback! Best wishes - Clare

Classificada 5 em 5 estrelas

Got on the lane early

Got on the lane early. Had so much fun and then played pool for hours afterwards

18 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Brooke, what a brilliant 5* review of Tenpin Walsall! We are so pleased to see you had a great time bowling and playing pool and we hope to welcome you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Half Term Fun

My husband and I went with our niece over half term.
Played a couple of games of bowling and laser tag which were great.
Food was well priced and really tasty. Not often my niece finishes her lunch.
Will definitely return.

18 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Lou, thank you for the fabulous 5* review for Tenpin Walsall! We're so glad to hear that you had a great family day out and that you enjoyed the laser tag, bowling and food. We look forward to seeing you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Everybody was helpful and very…

Everybody was helpful and very friendly, our lane was ready bang on time , had a lovely afternoon

6 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Vicky, thanks for leaving Tenpin Walsall a rating and review! We appreciate your fantastic 5-star rating! We're so glad to hear that our team was helpful and friendly, and that your lane was ready on time. We hope you visit us again soon! Best wishes - Rosie

Classificada 5 em 5 estrelas

Amazing

Great experience, staff friendly and helpful. Good prives

6 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Karen, thanks for leaving a rating and review for Tenpin Walsall! We appreciate your 5-star rating! We are so glad that you had a great experience and that our team was helpful and friendly. It's also great to hear that you found the prices to be good too! We can't wait to welcome you back again soon! Best wishes - Rosie

Classificada 1 em 5 estrelas

We booked an event at Tenpin Bowling…

We booked an event at Tenpin Bowling Walsall expecting a fun, enjoyable experience. Sadly, it turned out to be incredibly disappointing.
When we arrived at our lane, the bowling area was covered in spilled drinks and empty cups. The floor was sticky and clearly hadn’t been cleaned. For a booked event, this was really upsetting — we expected at the very least a clean and safe environment for our group.
We immediately informed staff and were told it would be taken care of. It never was. The mess remained throughout our entire time there. It made the whole experience uncomfortable and honestly quite embarrassing, especially as we had organised this event ourselves.
What made it worse was the attitude afterwards. There was no apology, no urgency, and no sign that our concerns were taken seriously. It felt like we simply didn’t matter.
We left feeling frustrated and let down. When you book an event, you expect basic standards of cleanliness and customer care. Unfortunately, we received neither. A really disappointing experience from start to finish.

6 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Khalid, thanks for leaving a rating and review for Tenpin Walsall! We're very sorry your event was disappointing. We regret that the lane's condition wasn't up to standard and that our team's response fell short. Cleanliness and customer care are important to us, and we'll address your concerns to improve the experience for future events. Thank you for your feedback. Please feel free to send them to us at customer.feedback@tenpin.co.uk with the subject 'Review - Walsall' if you'd like to discuss this directly too. We hope to welcome you back again soon! Best wishes - Rosie

Classificada 4 em 5 estrelas

Overall was great expect we booked two…

Overall was great expect we booked two games and only 3 bowls into our first game someone came over and told us we needed to hurry up as we was eating into someone else time even though we had waited at least 20 minutes past our time before we was allowed to start playing

7 de fevereiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Kirsty, thank you for taking the time to leave a 4* rating and review of Tenpin Walsall. We are sorry to hear that wait times were longer than usual for the lanes. We will ensure this is passed on to the correct team for future improvements to be made. Hope to see you again for a much better experience.
Take care,
Kirsty

Classificada 1 em 5 estrelas

Had time slot booked for 6 got there at…

Had time slot booked for 6 got there at 5.35 got told my time had been moved so had to have early slot then got told only got 20 minutes to bowl so was rushed

3 de janeiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Reece, thank you for taking the time to leave Tenpin Walsall a rating and review. We regret that your booking was changed and your bowling time was rushed. We'll ensure that your feedback is shared with the correct teams and please feel free to send us an email should you wish to discuss this further. Please send the details of your visit to customer.feedback@tenpin.co.uk with the subject 'Review - Walsall' where this can be looked into further. We hope to welcome you back in the future for a much better experience! Best wishes - Rosie

Classificada 5 em 5 estrelas

Good place to have a fun time.

Easy web site to browse and book on. On arrival staff friendly and considerate. Place was clean and the lane screen was easy to use. We had a fun time.

17 de janeiro de 2026
logótipo da Tenpin - Walsall

Resposta da Tenpin - Walsall

Hi Shaun, what a fabulous 5* review of Tenpin Walsall! We are thrilled to hear you enjoy visiting us and received great customer service as well as finding our venue clean and easy to use! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

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