My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Ver mais
A empresa respondeu

Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
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My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Ver mais
A empresa respondeu
Second game cut off, we had a 2 person game and game started late because of queue to pay at reception, we were conscious of our cut off time but still couldn’t finish our second game. Rather annoying... Ver mais
A empresa respondeu
It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... Ver mais
A empresa respondeu
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
A empresa respondeu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, Reino Unido
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Resposta da Tenpin - Walsall
Everyone was really friendly and helpful the bowling alley was clean.

Resposta da Tenpin - Walsall
Great communication and great with helping

Resposta da Tenpin - Walsall
I booked pizza and bowling for my nephews. I even paid £12 for an additional pizza. The quality of the food was really poor. There was hardly any toppings including cheese on the pizzas. Most definitely not worth the money I paid.

Resposta da Tenpin - Walsall

Resposta da Tenpin - Walsall
Had a good, fun time, bowling. Arrived a little early and was allowed straight up. Ordering food and drinks was simple and came nice and quickly. Unfortunately a group of children came and threes balls down a neighbouring aisle while they were unsupervised (we’ve all played up ourselves as children). Didn’t affect me and not the fault of staff, parent soon twigged on.
At the end of the game I realised a family had been waiting for our lane. I thought I’d been relatively fast with the bowling, they hadn’t hassled me at all, maybe they were early, would have been better if they had been instructed to wait in the arcade or bar area as their child was, periodically, poking his head round. I thought he was just an inquisitive fellow, didn’t realise it was out of his impatience. Had a good time and nice enough atmosphere

Resposta da Tenpin - Walsall
We visited with our children , at 9pm, the staff were so Disnorgnised it took over 15 mins for me to be served at the bar, limited staff to even speak to, the labs were not clean with cutlery from the last users that I had to personal find the spray and tissue to clean up. Honestly I was in shocked that the staff just didn’t seem to care and the place has really deteriorated. It will make be question if to comeback again or drive to Wolverhampton instead for a nicer family experience.

Resposta da Tenpin - Walsall
Over all we had a good time the staff did not Explain how the set up we had to ask other customers what to do as it was the first time going tenpin. the staff were just over run with kids just doing what ever they wanted we had kids running in and out of our lane and coming in the seeking area

Resposta da Tenpin - Walsall

Resposta da Tenpin - Walsall
Staff are friendly and always willing to help if you have a problem. A fun evening was had by all.

Resposta da Tenpin - Walsall
Got on the lane early. Had so much fun and then played pool for hours afterwards

Resposta da Tenpin - Walsall
My husband and I went with our niece over half term.
Played a couple of games of bowling and laser tag which were great.
Food was well priced and really tasty. Not often my niece finishes her lunch.
Will definitely return.

Resposta da Tenpin - Walsall
Everybody was helpful and very friendly, our lane was ready bang on time , had a lovely afternoon

Resposta da Tenpin - Walsall

Resposta da Tenpin - Walsall
We booked an event at Tenpin Bowling Walsall expecting a fun, enjoyable experience. Sadly, it turned out to be incredibly disappointing.
When we arrived at our lane, the bowling area was covered in spilled drinks and empty cups. The floor was sticky and clearly hadn’t been cleaned. For a booked event, this was really upsetting — we expected at the very least a clean and safe environment for our group.
We immediately informed staff and were told it would be taken care of. It never was. The mess remained throughout our entire time there. It made the whole experience uncomfortable and honestly quite embarrassing, especially as we had organised this event ourselves.
What made it worse was the attitude afterwards. There was no apology, no urgency, and no sign that our concerns were taken seriously. It felt like we simply didn’t matter.
We left feeling frustrated and let down. When you book an event, you expect basic standards of cleanliness and customer care. Unfortunately, we received neither. A really disappointing experience from start to finish.

Resposta da Tenpin - Walsall
Overall was great expect we booked two games and only 3 bowls into our first game someone came over and told us we needed to hurry up as we was eating into someone else time even though we had waited at least 20 minutes past our time before we was allowed to start playing

Resposta da Tenpin - Walsall
Had time slot booked for 6 got there at 5.35 got told my time had been moved so had to have early slot then got told only got 20 minutes to bowl so was rushed

Resposta da Tenpin - Walsall
Easy web site to browse and book on. On arrival staff friendly and considerate. Place was clean and the lane screen was easy to use. We had a fun time.

Resposta da Tenpin - Walsall
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