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Tenpin - York Opiniões 

212
TrustScore: 4.5 em 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Reino Unido

  • 0333 034 6100

4,3

Excelente

TrustScore: 4.5 em 5

212 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(212)

11 705 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Staff are slow and slow to serve at…

Staff are slow and slow to serve at counter there can be 4 members of staff behind the counter but the one serving has to change a barrel leaving queues we don’t order off the app any more because we can finish 3 games of bowling before drinks and food even arrive

1 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Ashley
We appreciate your feedback and are sorry to hear about the slow service you experienced. We'll address the staffing and order fulfillment issues to improve efficiency. We value your patronage and hope to provide a better experience in the future. Best wishes - Clare

Classificada 4 em 5 estrelas

Good value for money

Good value for money. Booked 2 games for 4 people Saturday afternoon.

24 de janeiro de 2026
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Resposta da Tenpin - York

Hi Patricia, thank you for leaving Tenpin York a lovely 4* rating! We're so pleased you found the games on Saturday afternoon to be of good value. Thank you for your positive feedback; we appreciate your time and we can't wait to see you again in the future! Best Wishes - Rosie

Classificada 5 em 5 estrelas

Great birthday outing

Staff brilliant, food good value and came out hot. Seating area cleaned between teams. Only downside, if you are a large team over two lanes, you can’t sit and chat but on the plus side the noise is reduced from the other lanes.

24 de janeiro de 2026
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Resposta da Tenpin - York

Hi Karen, thank you for leaving Tenpin York a lovely 5* rating and review! We're glad you enjoyed your experience with us! It's great to hear that our staff and food met your expectations. We appreciate your feedback regarding the seating for larger teams and are happy you found the noise levels acceptable. We look forward to seeing you again in the future! Best wishes - Rosie

Classificada 5 em 5 estrelas

Highly recommend

We always enjoy our visits to Tenpin! The staff are great, we love the set up and the food is fab! We LOVE the arcade and prizes at Tenpin more than Hollywood bowl aswell.
Can't recommend Tenpin enough! X

5 de janeiro de 2026
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Resposta da Tenpin - York

Hello Amanda,
Thank you for taking the time to rate Tenpin York 5 stars. We are thrilled that you always enjoy your visits and that you love the arcades. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Classificada 4 em 5 estrelas

All worked well.

All worked well. Enjoyable day

18 de janeiro de 2026
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Resposta da Tenpin - York

Hi David, thank you so much for the lovely 4* review of Tenpin York! We are delighted you had such an enjoyable visit and we very much hope to welcome you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Good experience

Good Staff, easy to use bowling interface on lanes

18 de janeiro de 2026
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Resposta da Tenpin - York

Hello Jill. Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in York. We do hope to see you again soon. Best Wishes - Kimberley

Classificada 5 em 5 estrelas

Fab experience evertime I take my two…

Fab experience evertime I take my two girls 10 and 7 and we always enjoy it and for the price its the best values bowling in Yorkshire I think. Staff very friendly and great with the kids. I will keep coming here

17 de janeiro de 2026
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Resposta da Tenpin - York

Hi Christopher,

Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly, we love to hear all about it and look forward to welcoming you back again very soon! Bes wishes- Steph

Classificada 2 em 5 estrelas

Our lane broke 3 times

Our lane broke 3 times, took nearly 10 minutes to fix the last time

18 de janeiro de 2026
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Resposta da Tenpin - York

Hi Michelle,
Thanks for taking the time to share your experience at Tenpin York. We regret that the lane malfunctioned multiple times. We appreciate your feedback and will review our equipment maintenance. Hope you will give us another chance in the future. Best wishes - Clare

Classificada 2 em 5 estrelas

Went with my two boys

Went with my two boys, to the York alley. Although we scored a few strikes, it registered as a 9 each time, I did mention it to someone at the desk but it wasn't fixed. Not the end of the world but it struck me just how uninterested the staff there were.

5 de janeiro de 2026
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Resposta da Tenpin - York

Hi Edward
Thanks for taking the time to leave a 2* rating for your experience at Tenpin York. We appreciate you bringing the scoring issue and staff attentiveness to our attention. We'll look into the equipment and address the team's engagement to ensure a better experience for everyone. Thanks for your feedback. If you would like us to reach out and discuss your experience, please send an email to customer.feedback@tenpin.co.uk using "Review - York" as the subject plus the details and we can get in contact with you. Best wishes - Clare

Classificada 1 em 5 estrelas

We was really cold in the building

We was really cold in the building

7 de janeiro de 2026
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Resposta da Tenpin - York

Hi there,

Thank you for your 1* review at Tenpin York! We are very sorry to hear you haven't had a great experience with us whilst on your recent visit to us and found the building to be colder than expected. We will ensure this is passed across to the correct team to make any future amendments needed and hopefully we can welcome you back to the venue again soon! Best wishes- Steph

Classificada 3 em 5 estrelas

The lane had a ball stuck in the gutter…

The lane had a ball stuck in the gutter for a while and the food took ages (over 30 mins).

10 de janeiro de 2026
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Resposta da Tenpin - York

Hi Joe, thanks for leaving Tenpin York a rating and review. We appreciate your feedback and are sorry to hear about the ball and the food delay. We will look into these issues to improve our services in the future. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie

Classificada 5 em 5 estrelas

Excellent service

Lots of fun.

11 de janeiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Yvonne, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Great bowling experience..

Great bowling experience... nice little touches like photo on screen... nice and clean in playing area and toilets. Food reasonable price and quite good

5 de janeiro de 2026
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Resposta da Tenpin - York

Hello Andrew, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are really pleased to hear that you had a great time with us. We will pass your comments onto our staff at York! We do hope to see you again soon. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Very competitively priced

Very competitively priced, would have cost more than twice as much to play at the same time at Hollywood Bowl York. Good facilities friendly, efficient and helpful staff.

30 de dezembro de 2025
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Resposta da Tenpin - York

Hello, thank you so much for the lovely 5* review of Tenpin York! We are thrilled you had such a fab time with us and found our team really helpful and we can't wait to see you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

2 games of bowling & a free kids meal…

2 games of bowling & a free kids meal offer was great value for money. An affordable morning out with the kids

5 de janeiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Dawn, thank you for the fabulous 5* review of Tenpin York! We're happy to hear that you found great value in our bowling and kids' meal deal and we really hope to see you again soon for another 5* experience! Best wishes - Mel

Classificada 1 em 5 estrelas

Bowling with prepaid/ordered drinks

Booked bowling for 2 adults 3 children, at the time of booking i prepaid/ordered 3 slushies for the children, after 3 rounds drinks hadnt arrived, so went to question, got told he would look into it. Still nothing, almost 40mins into our approx 1hour game they finally arrived after having to go and question again, being told a ticket hadnt been produced, I know systems can fail, or person error but ...whole point of pre ordering is to save the messing around 🙄

29 de dezembro de 2025
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Resposta da Tenpin - York

Hi Fiona, we are very sorry to see just one star has been awarded and we appreciate you taking the time to share your experience. We are very sorry the slushies you pre-ordered arrived so late. We will certainly look into this to prevent this from happening again and we very much hope you will still consider visiting us in the future! Best wishes - Mel

Classificada 3 em 5 estrelas

Overall it was a pleasant experience

Overall it was a pleasant experience, but all of the bowling balls were too heavy for me, and i couldn't find a smaller one.

30 de dezembro de 2025
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Resposta da Tenpin - York

Hi Elise, Thank you for taking the time to leave a review of Tenpin York! We're glad you had a pleasant experience but we're sorry to hear the bowling balls were too heavy and you couldn't find a lighter one. We appreciate your feedback and will look into it for future visits! We do hope to see you again soon and we look forward to welcoming you back! Best wishes - Mel

Classificada 3 em 5 estrelas

Good friendly staff, faculties lacking

Good friendly staff. The lanes were really dirty and muddy as you no longer change shoes. Struggled to find a ball the right size. Had a really good time

30 de dezembro de 2025
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Resposta da Tenpin - York

Hi JC, thank you for leaving feedback for Tenpin York. We appreciate your feedback regarding the lanes and available ball sizes; we will be sure to pass this on to the team. We hope to welcome you back again soon for more fun! Best wishes - Kaylee

Classificada 3 em 5 estrelas

Really good value for money

Really good value for money, loads cheaper than other bowling alleys I've visited.
Ordered food which was very average and tiny portions.
Kids next to us were unsupervised and throwing bowling balls from a great height and into other lanes, weren't challenged by staff.
I also ordered 3 drinks and last minute my son wanted to change his, the guy serving me nearly had a cardiac arrest as he had to void a drink to change it, genuinely thought he was going to cry.
Apart from this definitely good value.

4 de janeiro de 2026
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Resposta da Tenpin - York

Hi there, thank you for leaving feedback for Tenpin York. We are really pleased to hear you enjoy our prices but we are really sorry to hear you did not enjoy our portion sizes. If you would like to discuss any of this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - York'. Please feel free to include any other information not already here. We hope to welcome you again another time! Best wishes - Kaylee

Classificada 5 em 5 estrelas

Staff very helpful great atmosphere

Staff very helpful great atmosphere

2 de janeiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Lisa, thank you for the amazing 5* review for Tenpin York! We're thrilled to hear that you enjoyed the atmosphere and that our team were able to help during your visit. We look forward to seeing you back again soon! Best wishes - Adelaide

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