FridaysUK Opiniões 

Really disappointing visit to the Trafford Centre

Why the wait?

Prolonged wait for everything. From sitting to receiving the food.

It wasn't even that busy.

First time customer…make that only time customer.

The food was mediocre at best.

The experience was very good. The food was tasty and well presented. The service from Maia was excellent and she made sure everything was perfect for my family and me.This was the Silverburn restaurant in Glasgow

Staff are so friendly and fun, and cater for any request.
Food is decent. Better than most chain restaurants.
There are always new ideas on the menu and new cocktails to try.

Waited 40 minutes for food and then the wrong food was given to us. Ordered crispy chicken fingers and was brought sizzling chicken that looked like the sole from an old shoe! poor service. Avoid this dire place in Meadowhall. Two other tables were also complaining about the wait for their food and it wasn’t even busy!

My son's junior lacrosse club travels to the Stockport area a couple of times a year to play teams from the Manchester area. For this visit we arranged for a group of 64 to have dinner at TGI's the night before the tournament as we had such a good experience when we took at group of 30 to the same venue in May.

The restaurant coped with all our bookings brilliantly (each family booked their own table but mentioned they were part of our group in the special requests section of the online booking form so the restaurant knew they needed to sit in one area)....they rang to check arrangements the week before, the tables were all together as requested, and the bills were easily separated by family when we came to pay. Jen, Laura, and Katie served us on the night and were excellent. They were patient, got all the orders correct, made sure the kids with food intolerances were identified, and ensured our food arrived in a timely manner, and ensured everyone was happy.

We will definitely be back next time we bring our teams up to Manchester as very few restaurants can cope with groups of this size.

Food was hurrendously late, they let deliveroo and takeaway orders continously out of the door, aside from paying customers.

Food was cold and stale.

Really bad, actually comical in a way how bad it all was

Resort Wolrd Restaurant: The service was super slow, it took 30 minutes to order a take away food as no one was available to take are order. When we eventually ordered the food the staff seemed rude and miserable.

We had a really lovely experience with the team at Meadowhall. Bella was fantastic and couldn’t have been more helpful and friendly.

I’m so sorry I can’t remember the name of the gentleman who served us, but he had only been with the team for a week and was doing a brilliant job. He was really friendly and made us feel very welcome.

It was just lovely to receive such good customer service from everyone. We were really impressed and would definitely recommend the Meadowhall team. Thank you for making our visit such a pleasant experience! 😊

We have been coming to TGI for years and now it’s a waste of time and money food is left out and microwave on order and milk shakes you can get out of a cheap carton, who ever is the management company you don’t know how to offer a good service anymore can’t see how you can last much longer , good luck

Fantastic experience at TGIs at Handy Cross. Great atmosphere, food was excellent and we were looked after superbly by Aliehs. Highly recommend visiting any day! Try the Whiskey Ribs and the Pornstar Martinis

Extremely disappointing experience at TGI Fridays Watford. I arrived at 4pm and waited 25 minutes without anyone taking my order, despite staff repeatedly walking past my table.

When I finally approached the manager, instead of apologising or trying to resolve the situation, I was told she “didn’t see me” — despite attending to the table directly next to mine several times.

I eventually walked out without eating, and nobody seemed concerned. I don't blame the young staff; this is clearly a management and training issue. Very poor customer service from a well-known brand.

Asked for ribs and told they were sold out - 6pm on a Saturday! Changed it a a plain burger, came with cheese! They offered to take it back but having waited to be seated, further wait to take the order then half an hour for it to arrive, no thanks.

Went silverburn last night the 4th and was a shambles seem to be under staffed as had to wait just over 30mins for a table when there was a lot of free tables that never got used and the food took over an hour to come out and the food wasn't good at all the burger i ordered the meat was half a burger and cremated and the pasta had no flavour what so ever very disappointed as we usually go hear quite alot

Silverburn,Glasgow- waited 10 minutes to be seated. Tables were sticky, seats were very stained and dirty, bench seating very sticky, food cold and plates cold, not worth the money

Emily N tal waitress was fab at her job so welcoming and friendly drinks on tap with bottomless and was a pleasure to be served by her top marks for Emily!!! Fabulous waitress give this girl the recognition she deserves Liverpool one what a girl

I hate having to write this but come on guys get your act sorted out. The food is great - the service is the Pitts. I visit the Bolton restaurant as I did last Sunday. The place was a quarter full hardly any staff and even with so many empty tables I was told to come back on half an hour. If staffing is your problem then change your ordering process. I left and walked over the car park to Nandos, despite being full I was able to get a table straight away, they had lots of staff that tells me that Fridays are not good employers. Get sorted or go Bust!

We went to mk theatre district TGI.
I’m leaving a mixed review really, we waited to be seated even though we had a booking, the staff seemed to be no where around. When we did get seated we had a 30min wait before our drinks order was taken, we ordered our main food then too. There seemed to be only two waitresses although the restaurant didn’t seem that busy.
We then waited another 30 mins for our food, unfortunately the steaks were not cooked medium rare, maybe medium well done. The waitresses were not around to address this issue and didn’t come to ask if everything was ok like they would normally do.
We did eat the steaks as we were so hungry so they couldn’t have been that bad, just would have preferred a little less cooking in our opinion.
So we were a little disappointed but the waitress who we did see, was amazing and very friendly. To be fair it’s not her problem that there wasn’t enough staff on shift.
I do feel the prices were a little steep but maybe I’m living in the 80s still.
In all it was a nice treat but wouldn’t rush back again.

Very poor experience at the Trafford Centre branch of TGI Fridays. The wait staff were lacklustre and oddly confused - the greeter looked utterly bored and another tried to take the food order before we'd even been handed menus - seemed like this basic step had been forgotten when we were shown to our table. We eventually ordered 2 kids meals and 3 adult ones - we were informed that *one* of the dishes was unavailable at the point of ordering so we picked something else.

When the meals arrived, 2 of the 5 were not what we ordered. The member of staff who brought the food explained that one of these was a mistake so they could sort that. However, now the pasta dish that we'd ordered was also unavailable so they'd just substituted it with another without checking with us first. My daughter agreed to accept it, but it turned out to be too spicy for her so they said they'd switch it out for a tomato and plain chicken "off-menu" dish. Great idea - only the replacement that came was just tomato pasta, no chicken.

The quality of the food was terrible - the chips on my husband's plate were barely warm and weirdly completely glued to the plate; the first wrong pasta order was lukewarm; the portion of beans in one of the kids meals was crusty and looked liked it had been reheated at least 3 times; the peas in the other kids meal still had loads of cooking water in the ramekin so when she tipped the portion onto her plate it flooded the rest of her food. I had to literally pour it off onto a napkin.

When the bill came I said I was not prepared to pay £20.95 for a basic tomato pasta dish (they'd simply charged it at the chicken pasta price.) In all honesty, asking for *any* payment for such poor quality food is unbelievable. The manager deducted both the pasta and another of the main meals from the bill as way of apology for the service mix-up. I appreciate the gesture, but the problems here go way beyond things being a bit busy and the kitchen staff having an "off-day."