NT Traders LTD T/A The Car Traders Opiniões 

445
•
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Very much of a pleasure experience very patient with us as we carefully checked the car and got a great discount as rear bumper needs sorting other than that car drives perfect with no issues at all.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this place , Great deal on the car , car in mint condition , good price and outstanding care and customer service left me with 100% buyer satisfaction. Thank You once again

A empresa respondeu

Classificada 1 em 5 estrelas

Preparation is very poor for their cars,staff have no training on valet.On close inspection a lot of dings,scratched,chips,bird poo damage etc.... Spare wheel and tools missing.Seem the the car is a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I had a really good experience with Car Trader. The whole process was straightforward, easy and hassle-free. There were plenty of vehicles to choose from, and the website was simple to use... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados
  2. também em
  3. Concessionário auto
  4. Fornecedor de peças para carroceria
  5. Loja de acessórios para automóveis
  6. Loja de peças automóveis

Escrito pela empresa

The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

445 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de um mês

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Todas as opiniões

(445)

205 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thankyou.

Thanks for the post-sale car service today. The staff were all helpful.

3 de setembro de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your kind feedback! We’re really pleased to hear that you were happy with our post-sale service and found the whole team helpful. We truly appreciate your support and hope you enjoy your car for many miles to come! 😊

Classificada 5 em 5 estrelas

Smooth transaction with fabulous…

Smooth transaction with fabulous customer service.

3 de setembro de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your fantastic feedback! We’re delighted to hear you had a smooth transaction and experienced fabulous customer service. We truly appreciate your support and hope to see you again in the future! 😊

Classificada 5 em 5 estrelas

The dealership provided excellent…

The dealership provided excellent customer service. Zayn, in particular, was exceptional - he was kind, professional, and helpful throughout the process. I sure recommend them.

28 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your fantastic feedback! We’re delighted to hear you received exceptional service. Zayn will be especially pleased to know that his helpful, kind, and professional approach made such a positive impression. We truly appreciate your support and hope to see you again in the future!

Classificada 5 em 5 estrelas

Amazing service from nt traders…

Amazing service from nt traders ltd.Aaron helped me from my initial enquiry and sourced me the exact car that I wanted. I bought the car without even seeing it which is a lot of trust but I couldn't be happier with my new car. I'll be back when I need another upgrade.

29 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your fantastic review! We’re delighted to hear that Aaron helped you find the exact car you were looking for and made the whole process so smooth.

We really appreciate the trust you placed in us by purchasing the car without seeing it first, and we’re thrilled that you’re so happy with your new car. We look forward to welcoming you back when it’s time for your next upgrade. Enjoy your new car and many happy miles ahead! 🚗😊

Classificada 5 em 5 estrelas

We bought our car from Nt Traders for…

We bought our car from Nt Traders, for us everything was smooth we got to test drive a couple of cars we ended up buying one and so far we are really happy with it! Would defo recommend
Staff are friendly

19 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your wonderful review!
We’re delighted to hear that you had a smooth experience with NT Traders and are happy with your new car.
It was a pleasure helping you find the right vehicle.
We truly appreciate your kind words about our friendly staff and your recommendation.
Wishing you many happy miles ahead!

Classificada 1 em 5 estrelas

Avoid this garage

Very disappointing experience – would not recommend

Unfortunately, my experience with this garage was very poor and I would not recommend them.

I was told before attending that the car would be cleaned and valeted. However, when I arrived, the car was still very dusty and clearly had not been valeted as promised.

More concerningly, none of the four tyres were road safe and they were below the legal tread limit, which was extremely disappointing and raised serious concerns about the vehicle’s condition and safety.

The car was also advertised as having full service history. However, there was no service book and initially only two invoices were available to demonstrate previous servicing. I was subsequently provided with multiple invoices supposedly showing the service history, but some of these were simply MOT certificates rather than service records. This did not match the description of a car with full service history.

The whole experience also felt very rushed, with pressure to proceed with the purchase rather than allowing adequate time to properly inspect and consider the vehicle.

I was also concerned that my driving licence was not checked before I was allowed to test drive the car. The vehicle was not taxed, yet there was no trade plate displayed on the car during the test drive.

Overall, I found the service extremely disappointing and would personally avoid this garage and would not recommend it to others. I would strongly advise anyone considering purchasing a vehicle from here to carry out thorough checks and verify everything advertised before committing to anything.

8 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for taking the time to share your experience. We’re sorry that the situation left you feeling uncomfortable, and we’d like to clarify a few points.

The vehicle was part of our normal stock-funding process, which is why an outstanding finance entry may temporarily appear on an HPI check. Once this was brought to our attention, our team contacted the relevant finance provider and arranged payment of the outstanding amount. We also provided evidence that the funds had been transferred and were actively working to resolve the matter.

We completely understand why you wanted to wait for the finance to be formally cleared before proceeding, and you were absolutely entitled to make that decision. We are disappointed that the conversation regarding this became frustrating, as that was certainly not the experience we want any customer to have.

We also take your comments regarding the deposit and communication seriously. If you believe anything remains outstanding, please contact our dedicated complaints team on **0345 868 0388** so we can review the full history and address the matter properly.

We appreciate your feedback and will use it to improve our communication and customer experience.

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. Well explained about the car warranty and services. Thanks

18 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your kind review! We're really pleased to hear you were happy with the customer service and that everything was clearly explained regarding the warranty and services. We truly appreciate your support and wish you many happy miles ahead!

Classificada 5 em 5 estrelas

There are very nice people and helpful…

There are very nice people and helpful people they’re looking after the customers

18 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your kind words! We're delighted to hear you found our team friendly, helpful, and attentive. We really appreciate your support and hope to see you again in the future!

Classificada 5 em 5 estrelas

Very good experience

Very good experience

18 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your kind review! We're really pleased you had a very good experience with us. We truly appreciate your support!

Classificada 5 em 5 estrelas

Very satisfying

Very satisfying

18 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your kind words! We're delighted you had a satisfying experience with us. We really appreciate your support!

Classificada 1 em 5 estrelas

Do not buy a car from these people

This company is basically useless
I have recently bought a vehicle from them via my own finance deal. The finance company had already sent the funds prior my first visit
When I arrived the car was on jacks but informed by Ali that they were sorting the MOT issues. Fair enough I mentioned my concerns about the exterior condition and was informed that everything would be sorted including two new tyres.
I arrived the next day on the time I was told to arrive and the vehicle was not there but in having the new MOT. It was arranged to have the car delivered which did happen at 5pm that day but after having several conversations about a admin charge of £360 they were trying to get me to pay for not using there finance company.
This is where it gets interesting and dangerous. My wife drove the car Saturday for the first time and the tyre pressure sensor came on. We pumped the tyre up and I presumed that it wasn’t sealed correctly but no guess what they put a part worn tyre on it with a massive split on the inner of the tyre.
I have had both the tyres replaced at my cost and have tried all day to contact Ali to reimburse me but he has blatantly not replied to any of my attempts to solve this issue along with a few others. He leaves me no alternative but to pursue them through the correct method and will be getting trading standards and the finance company involved
In the meantime people any one else that have had similar issues and there are plenty of you please get in touch with me and I will work on your behalf’s
I am basically furious that this clown has put mine my wife’s and my 91 year old father in laws life’s in jeopardy and there blatant disregard of customer service needs addressing.
Apologies that it’s long winded but I’m clearly annoyed at his actions.
I will also be paying him a visit this week
DO NOT BUY A CAR From these people

16 de agosto de 2026
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Classificada 5 em 5 estrelas

Very good service and very helpful with…

Very good service and very helpful with my questions and enquiries

15 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your kind words! We're really pleased our team could help with all your questions and enquiries. We truly appreciate your support and hope to see you again in the future!

Classificada 5 em 5 estrelas

Great customer service response time

Great customer service response time, all questions answered in detail. Car was as promised. Would highly recommend.

14 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your fantastic review! We're delighted to hear you received quick and detailed responses and that the car was exactly as promised. We really appreciate your recommendation and hope you enjoy many happy miles in your new car!

Classificada 5 em 5 estrelas

Had a good experience with them

Had a good experience with them. Process was smooth and easy. Helped with finance as well. I highly recommend.

21 de julho de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for your lovely review! We're really pleased to hear the process was smooth and easy and that our team could also help with the finance. We truly appreciate your recommendation and hope you enjoy your new car!

Classificada 5 em 5 estrelas

Just bought a new e350d from them and…

Just bought a new e350d from them and it was a amazing service the vehicle quality was amazing and and quality of the vehicles engine was on point with the age of the vehicle even better then my expectations would highly recommend

9 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your fantastic review! We're delighted to hear you're so happy with your E350d and that the vehicle exceeded your expectations. It means a lot to know you were impressed with the quality and service. We really appreciate your recommendation and wish you many happy miles in your new car!

Classificada 5 em 5 estrelas

Sami was amazing from start to finish…

Sami was amazing from start to finish with my whole car purchase will highly recommend

8 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for your fantastic review! We're delighted to hear that Sami looked after you from start to finish and made your car-buying experience a great one. We'll be sure to pass on your kind words. We really appreciate your recommendation!

Classificada 1 em 5 estrelas

Bad customer service

Bad customer service. I bought a car from
Them in 1 month I had to go back to them 5 times for the same fault.
I had a mechanical issue to get hold of them was an issue they don’t pick the phone up you call them and they lock the phone off on you the customer and staff are rude will not recommend

8 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

We're sorry to hear that you've had this experience. We take concerns regarding vehicle faults and customer service seriously, and we'd like the opportunity to review what happened properly.

If you still have an outstanding issue, please contact our dedicated customer complaints team directly on **0345 868 0388**. They can review the history of your case, the previous visits and the concerns you've raised, and work with you towards a resolution.

We apologise for the frustration caused and hope you'll give us the opportunity to look into this properly.

Classificada 1 em 5 estrelas

Do not buy from this company

I purchased my car from this dealership in October 2025, and unfortunately my experience has been very disappointing from start to finish.

To begin with, I was told the car was ready for collection, but when I arrived it wasn’t there. I had to wait several more days before I could finally collect it.

Before I bought the car, I was promised several things by the salesperson, Hasib. There was a dent on the door, which they did repair. However, they also promised to remove the tow bar and provide a full tank of petrol. Neither of these promises was honoured. I have these conversations saved on text message.

Within a week of collecting the car, the tyre pressure warning light came on. I took it back, and they arranged for two tyres to be replaced. About two weeks later, the warning light came on again. I took the car to another garage, where I was told the tyres fitted were below the legal tread limit and should never have been put on the vehicle. I then had to return to the garage that originally fitted them, who contacted Car Traders and eventually replaced the tyres again.

Since then, the ABS warning light has come on. When I contacted the dealership, I was told I would have to pay £100 just for a diagnostic because my warranty had expired.I am now left with a faulty car and zi now have to take money from my own pocket for repairs.

This is particularly frustrating because I was originally promised a six-month warranty. When I went to collect the car, I was told it had been reduced to three months because the six-month offer had ended. However, I purchased the car while the six-month warranty was still being advertised.

Overall, I have had repeated problems, broken promises, and poor after-sales service. Based on my personal experience, I would not recommend buying a car from this dealership.

9 de outubro de 2025
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for sharing your experience. However, we feel it is important to clarify the timeline and provide some context for anyone reading this review.

According to your review, this vehicle was purchased in **October 2025**, yet this review has been posted in **August 2026**, almost a year after the purchase. We believe that if there were unresolved concerns regarding the vehicle, promised items, tyres or after-sales service, these should have been raised with us at the time so that we could investigate and address them properly.

We are a **used-car dealership**, and our vehicles are sold with the applicable warranty provided at the time of purchase. As you have mentioned yourself, the warranty provided was time-limited. Once the applicable warranty period has expired, issues arising much later cannot automatically be treated as the dealership’s responsibility.

It is also important to note that we did assist with the tyre-related concern when it was raised and arranged for tyres to be replaced. This demonstrates that we have not simply ignored customer concerns.

We are always happy to investigate genuine issues raised within the appropriate period, but a used vehicle cannot reasonably be considered the dealership’s responsibility indefinitely after the sale, particularly many months after the warranty period has ended.

If you believe there is still an outstanding matter that requires our attention, please contact our Customer Support team on **0345 868 0388** with your vehicle details so the case can be reviewed properly.

We wish you all the best and hope this response provides some useful context regarding the circumstances and timeline.

Classificada 5 em 5 estrelas

Test drove a car elsewhere and liked…

Test drove a car elsewhere and liked it, found the same make and model with NT traders so purchased it without seeing it, the finance and everything went through swimmingly and was delivered in a couple of days, car is exactly as appeared on the website, I am chuffed to bits with it, had very responsive and professional service all the way through, can't fault them, top dealership!

5 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you so much for such a fantastic review! We're delighted to hear everything went smoothly, from the finance and delivery right through to receiving the car. It's great to know the vehicle was exactly as advertised and that you were happy with the service throughout.

We really appreciate your trust in purchasing the car without seeing it first. Thank you for calling us a top dealership, and we hope you enjoy many happy miles in your new car!

Classificada 5 em 5 estrelas

Great fleet of cars and great specs on…

Great fleet of cars and great specs on the car.
and great specs on vehicles.

1 de agosto de 2026
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Resposta da NT Traders LTD T/A The Car Traders

Thank you for the great feedback! We're delighted you were impressed with our selection and the specifications of our vehicles. We really appreciate your support and hope to see you again!

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