I purchased a perforated tool bar for the kitchen (to hang kitchen wear on) and the delivery was quite quick however I noticed the panel had 2 dents on the sides. I emailed the company and within a fe... Ver mais
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Leia as opiniões dos outros
The website was easy to understand and identify what I needed. I received the goods in perfect condition the next day. 5 stars all round Ellis Hutchinson.
Easy to navigate website. Placing the order was straightforward. Delivery was quick Everything arrived well packaged and in good condition they supplied fixing bolt which I was prepared to buy additio... Ver mais
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Fast delivery but product absolutely stinks. Product was very clearly used with several marks and scratches all over. Only when complaining do they advise the product is made using recycled rub... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Informações de contacto
Miller House, Moorbridge Road East, NG138XB, Nottingham, Reino Unido
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4,5
Excelente
180 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful from Chrissy and all the…
Very helpful from Chrissy and all the team at The Workplace Depot. I made a mistake with the delivery address. It was all sorted out with no complaints or "attitude" I would recommend this company every time
20 de março de 2025
Opinião espontânea
Resposta da The Workplace Depot
Hello Geoff,
Thank you for taking the time to leave such a lovely review. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If there's anything you need in the future, don't hesitate to reach out!
Kind Regards,
The Workplace Depot Team
Avoid Their Gas Cages
Bought a gas cage from this company and the build quality is terrible! Nothing lined up and the door hinges are very flimsy. Looks like it was mass produced in the far east. Ended up buying a replacement elsewhere. As the saying goes, buy cheap buy twice!!
27 de fevereiro de 2025
Opinião espontânea
Resposta da The Workplace Depot
Hello Bill,
Thank you for your feedback we are so sorry that this did not meet your expectations.
If you haven't already, we’d really appreciate the opportunity to look into what went wrong. Your feedback helps us identify any quality control issues and work with our suppliers to ensure improvements are made.
Please feel free to contact our customer service team directly if you’d like to discuss this further.
Warm Regards,
Keisha
Excelent all round service
First time I have used these guys. Great communication, fast delivery and very sturdy product (speed ramps)
12 de fevereiro de 2025
Opinião espontânea
Resposta da The Workplace Depot
Hello,
Thank you so much for your review! We are so pleased you are happy with our services.
We look forward to welcoming you back to The Workplace Depot again soon!
Kind Regards,
The Workplace Depot Team
Great Service
We've ordered a few times, delivery and service is always quick... I'd messed up the delivery address this time and customer service was great in helping - Thanks
3 de janeiro de 2025
Opinião espontânea
Resposta da The Workplace Depot
Hello Dave,
Thank you for your continued support! We're glad our quick service and helpful customer support made a difference. We look forward to serving you again!
Kind Regards,
The Workplace Depot
I recently ordered from The WorkPlace…
I recently ordered from The WorkPlace Depot And was delivered the next day. Website is very easy to navigate and order. Great quality products. Customer services is excellent. I wish every company would have the same amazing customer Services like this one. I would highly recommend anyone to shop here and wouldn’t hesitate to purchase in the future.
19 de dezembro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello,
Thank you so much for your 5* review! We are so pleased that you love our website, our products, delivery dedication and on top of all that - our customer service! We really hope we can welcome you back again soon.
Kind Regards,
The Workplace Depot Team
Recycled smelly product
Fast delivery but product absolutely stinks.
Product was very clearly used with several marks and scratches all over.
Only when complaining do they advise the product is made using recycled rubber, it's not mentioned anywhere on their website.
Also be careful when ordering, any refunds are at your expense, even if the product is faulty. Avoid.
1 de novembro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Maz,
Thank you for your feedback, and I'm sorry to hear about your experience. We’re glad the delivery was fast but disappointed the product didn’t meet your expectations. We take quality seriously and want every item to arrive in perfect condition.
Kind Regards,
The Workplace Depot
Good Communications + Quick Delivery
Placed a small order for magnetic shelving signs over the weekend. Immediate communication of order acknowledgement - even on a Sunday. Prompt dispatch and quick delivery. Good product too. Straightforward and simple transaction as it should be!
28 de outubro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Gordon,
Thank you so much for your review! We’re thrilled to hear that you had a smooth experience with us from order placement to delivery. We're glad you're happy with the magnetic shelving signs and found the process straightforward. Looking forward to welcoming you back again soon!
Kind Regards,
The Workplace Depot
Great company
Our order was delivered on time, and then I had one small issue but this was resolved immediately, and a new board sent free of charge, next day delivery
It makes such a refreshing change to receive such excellent Customer Service, and not to have a battle
17 de outubro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Kate,
Thank you for your kind words! We're thrilled to hear that our team could resolve the issue quickly and provide the service you deserve. Your satisfaction is our priority, and we’re glad you had a positive experience with us.
Kind Regards,
The Workplace Depot
Poor quality product avoid
Purchased a stepladder in Aug 2023 from them and this was a complete waste of my money. I got the first one replaced by them after 2 months, the replacement has now failed effectively 12 months later. As the original was purchased 14 months ago, I was told this is outside the 1 year warranty and I can just buy a new one. Be aware the quality of the product is very low and it will not last.
14 de outubro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Fabien
I have taken a look into the communications regarding this matter, we provide a 12 month warranty period and I can see a replacement was provided in this time frame.
I apologise that you are not pleased with the outcome I can see our team worked hard to resolve this with you.
Kind Regards,
The Workplace Depot
Horrendous after sales service
Purchased a pallet truck. Came wrapped in steel bands which, despite various tools, wouldn't come off.
I phoned customer services and I was told that they had never experienced an issue like this before and I need to 'buy a snipper' to break it off. So I purchased another pallet truck from elsewhere and I asked them to come and pick it up.
I was told I need to confirm the return via an email, which I did. Only to be told that I need to send it back at my own cost.
Horrendous customer service
25 de setembro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Kris
Thank you for taking the time to leave feedback and I am sorry you are unhappy with the service.
I can see that the team worked really hard to resolve this with you and I am sorry that the outcome was not what either party wanted.
We look forward to welcoming you back again in the future.
Kind Regards,
The Workplace Depot
Great experience …
I was in contact with this company through a well known site after the wrong desk was delivered.
Their customer service was great and informative and always helpful. I ordered my new desk straight from their website and I am so happy with my purchase. Thanks
13 de setembro de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello,
Thank you so much for your 5* review! We are so happy you were pleased with our service and product.
We hope to welcome you back to The Workplace Depot again soon!
Kind Regards,
The Workplace Depot Team
Excellent customer service
Excellent customer service, Becky in particular was very helpful. Thank you.
16 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello David,
Thank you so much for taking the time to leave feedback based on your experience. We are so pleased to hear that you are happy with the service provided!
Kind Regards,
The Workplace Depot
V recommended
Excellent, well designed, quality products for a good price, quick delivery and very helpful customer service.
22 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Anaar,
Thank you for taking the time to leave a review we are so pleased that you are happy with the quality of the products, pricing and the service provided! We look forward to welcoming you back again soon!
Kind Regards,
The Workplace Depot
Great service and quality of products
Great service and quality of products. I would definitely order again from the workplace depot!
23 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Shyamal,
Thank you for taking the time to leave a review we are so pleased that you are happy with the service and products! We look forward to assisting you again soon.
Kind Regards,
The Workplace Depot
Great customer service
Great company great products and great staff. Becky Clarke was exceptional with her customer service. Would definitely recommend and thank you again.
16 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hi Carl,
Thank you for taking the time to leave this review. We hope you visit the site again soon!
Kind regards
The Workplace Depot
Great experience,
Great experience,
customer service were polite, friendly and helpful
Thank you
16 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hi Jacqui,
Thank you for taking the time to leave a review and rate us 5 stars.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards
The Workplace Depot
Customer service amazing
I never expect customer service to be good these days. However credit where credit is due; Becky at “the work place” depot has pulled it out the bag on numerous occasions for us. Thanks Becky and team
I’ll be ordering more stuff soon
James
16 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hi James,
Thank you for taking the time to leave this lovely review.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards,
The Workplace Depot
Keisha is a top g
Keisha is a top g, best customer service I’ve received. Helped me find exactly what I need and talked me through the whole process.
14 de agosto de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. We're glad we could guide you through the process. If you have any more questions or need further assistance in the future, we're always here to help!
Kind Regards,
The Workplace Depot
When it comes to workplace equipment
When it comes to workplace equipment, it's crucial to have reliable tools and resources I would totally recommend workplace depot They’ve provided quality service.
1 de julho de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello
Thank you for your email.
Thank you for your recommendation! We're glad to hear that you find our products reliable and our service quality excellent.
Kind Regards
The Workplace Depot
Workplace Depot offers an extensive…
Workplace Depot offers an extensive selection of workplace supplies and equipment, catering to a wide array of industries. The quality of the products is top-notch, reflecting durability and excellent craftsmanship. Whether you need office furniture, storage solutions, or safety equipment, they have it all.
26 de julho de 2024
Opinião espontânea
Resposta da The Workplace Depot
Hello Davinder,
Thank you so much for taking the time to leave such a lovely review we really appreciate your feedback!
Kind Regards,
The Workplace Depot
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