Tigerkingsafe Opiniões 

Late delivery
Bad communication for delivery
Changed delivery date / time few times

Random number called me saying they will deliver the next day from 1-5 pm and I agreed. The next day nobody showed up. I called that number to which it goes straight to voicemail every time. The day after (2 days later now), I get a call from a guy delivering the safe. He said he'll be here in 30 minutes. He's here an hour and 20 minutes later. I paid for the "white glove service" which is an extra 150 dollars, and it claims they do all the work. Upon this guy's arrival, he says "oh I forgot my trolley. Do you guys have one?" I said no. When its time to open the box, he says "Do you guys have a box cutter?" Like I literally paid 150 dollars to help open the box, and all this guy does is throw away cardboard. I essentially paid 150 dollars extra just for them to throw away cardboard. This was the most unprofessional experience in my life. The safe has wheels, and them advertising that the safe is 250 lbs so you need a service is false advertisement. Any adult can push 250 lbs if it has wheels. Do not buy the white glove service system, it is a complete scam. The company is also extremely unprofessional.

Very good customer service and follow up was excellent

had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues.

company is easy to get a hold of and quick response

recommended!!!

The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.

I sent info and it took a while to respond. So better faster communication .

The safe looks good but I have had a problem from day one that’s not resolved. The manual key is not working only key pad works. The service keeps sending me videos on how to repair it. I have spent hours trying to do what they say with no luck. The screws and bolts inside the safe are terrible quality. If my keypad stops working I have no way to access my safe contents.

The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someone to fix it or replacing the safe, they offered to send a noise-reduction pad for me to attach to the door. This is unacceptable for a safe that costs about $990. Now I can't even return since it is so heavy. very disappointed.  

Good product. They didn't call before delivery, but came pretty fast.

Great product. Great value. I’m very satisfied!

We managed to lose one set of keys to our Tigerking safe during a move. They gave me excellent instructions on what to do and what to send to them so they could send new keys. I received my new keys promptly and it a very fair price. It was an awesome experience!

Great safe and I got here very quickly

TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectly always. I even ordered 2 of the fireproof index/storage boxes which also are excellent quality. As a customer, I could have have asked or received better customer service and quality product than what TigerKing has provided to me. Thanks

Great product and delivered on time. Called customer service for a minor problem that was resolved immediately over the phone. I would highly recommend this product.

Customer support was quick, efficient. My safe was missing a part, however, their customer support got a replacement part shipped in a couple of days.

The safe is beautiful but it is missing a decorative screw and the white glove service that I paid extra for did not work as expected.i would like a refund on this part since they did not deliver the safe to the second floor of the house.