TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
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TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
A empresa respondeu
had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Ver mais
A empresa respondeu
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set... Ver mais
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I love the safe! Installation (White Glove Service) is my concern. The delivery people were great but came without any tools. The safe needed to be unbolted from the bottom packaging, and I didn't h... Ver mais
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Estados Unidos da América
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Incredible and efficient service to replace keys. Fantastic communication from customer service team.

Resposta da Tigerkingsafe
I love the safe! Installation (White Glove Service) is my concern. The delivery people were great but came without any tools. The safe needed to be unbolted from the bottom packaging, and I didn't have a specific sized wrench to simplify the task. The inside panels (door, bottom, and edges of the shelves) were dirtied with all the effort it took to complete the installation. The company hasn't responded yet on how to clean or fix this issue. Other than that, my rating would have been a 5!

Resposta da Tigerkingsafe
Well to start with. The drawer for the jewelry is broken, it's off the rail. And the left side that it's connected too isn't back against the wall of the safe and sticks out. Not so far as to stop the safe from closing but nevertheless. Also was missing some clips for the shelves. Also one of the ornament tops for the hinges was missing. I got in touch with you and you sent me more clips and the ornament top for the hinge. Also sent me a fireproof case I guess because of the issues. But the Jewelry drawer is pretty much useless because when you pull it out it flops heavily to the right since it's not connected to the rail and like I said above the left side isn't lined up. I'll keep the safe, I still like it and it functional, I'll just make it work. I haven't heard back from support since they sent me the parts and case so I guess that even though the Jewelry drawer isn't functional they consider the case closed.
I would like to review my safe but so far they are not delivering it. They have set up 2 different delivery dates and not only are they a no show but they don't even call to tell us they aren't coming. We called them to say where are you then are told we aren't coming. Wth Now they said today we will come tomorrow only you never asked if we would be here. Yes we will take more time out of our lives to make this work but not hopeful you will. Please bring our item.
We ordered a safe, moved documents, etc. out of bank to put them in safe and we can't get the code to set. You call them & the response is wait for an email. I need to talk to someone now not wait for an email. Terrible customer support - it has been 4 days now and it does not work. They called me finally today, instructions were not very clear you have to enter the new code in two times before it will set the combination.
Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.

Resposta da Tigerkingsafe
i was having an issue resetting the code and they responded quickly with instructions and a video. very helpful and timely!

Resposta da Tigerkingsafe
WORST COMPANY TO DEAL WITH. SAFE CAME DAMAGED MISSING PARTS AND THEY STILL WANT TO CHARGE YOU $389 TO SHIP IT BACK MOST LIKELY TO A FOREIGN COUNTRY (YOU KNOW WHO)

Resposta da Tigerkingsafe
Delivery company completely ignored all my corresponcence despite the package requiring a signature. Be prepared to take off work to accept delivery.
The result was excellent, but I really don’t like not able to communicate via phone with the person so it took quite a bit longer to receive my keys because of the lack of communication via telephone
Deliver was seamless and the setup was easy to navigate.

Resposta da Tigerkingsafe
Prompt delivery, solid product, and responsive and professional customer service.

Resposta da Tigerkingsafe
The ordering process seemed easy enough. We received the safe and the white glove setup was great. I must have made a mistake because I did not receive the tactical or gun version of the safe that I thought I ordered. I got the one with the hooks. I like the safe, so I’ll work with it.
The immediate response to a challenge and a complete solution that worked.
I ordered my first safe in April 2024. I have the non fire safe one with the square little knob handle. The knob completely cracked internally within 8 months. So, they sent me a new one in January 2025. Fast forward to now May 2026, 16 months after getting the replacement, I am having the same issues again, problems opening the safe. The safe says open but it is not and because it says open, you turn the knob which doesn’t turn, I think the knob components are pretty bad, ie cheap, poor build quality, so they just crack/strip internally with normal use plus take a hit when the internally lock thinks it is open but isn’t. Your stuff is stuck inside, until it finally open. The locking mechanism component problems are major. Now, I am out of warranty which is only one year for normal use. :/ I paid like $2000 for this thing, which is decent money for something that is built so poorly and not meant to last.

Resposta da Tigerkingsafe
Nice quality safe that is a perfect size for my use. Well-packed and arrived in perfect condition. Easy to set up and install.

Resposta da Tigerkingsafe
The quality of the product for this order was absolutely unacceptable

Resposta da Tigerkingsafe
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