Tigerkingsafe Opiniões 

245
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I love the safe! Installation (White Glove Service) is my concern. The delivery people were great but came without any tools. The safe needed to be unbolted from the bottom packaging, and I didn't h... Ver mais

Informações sobre a empresa

  1. Loja de cofres e caixas-fortes
  2. também em
  3. Loja de artigos domésticos
  4. Loja de equipamento de segurança
  5. Loja de móveis

Escrito pela empresa

TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

245 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 26% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,1

Todas as opiniões

(245)

69 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Incredible and efficient service to…

Incredible and efficient service to replace keys. Fantastic communication from customer service team.

12 de agosto de 2026
logótipo da Tigerkingsafe

Resposta da Tigerkingsafe

Thanks so much for the kind words! We’re glad our team could make the key replacement process quick and easy. At TigerKingsafe, we’re always here to listen, respond to your needs, and provide the support you can count on.
Our Labor Day sale is still going on this week, with up to $200 off.
tigerkingsafe-us.com
Thanks again for your support!

Classificada 3 em 5 estrelas

Interior dirtied when installation/delivery was completed.

I love the safe! Installation (White Glove Service) is my concern. The delivery people were great but came without any tools. The safe needed to be unbolted from the bottom packaging, and I didn't have a specific sized wrench to simplify the task. The inside panels (door, bottom, and edges of the shelves) were dirtied with all the effort it took to complete the installation. The company hasn't responded yet on how to clean or fix this issue. Other than that, my rating would have been a 5!

3 de agosto de 2026
Classificada 5 em 5 estrelas

Safe was as advertised

Safe was as advertised. Delivery was prompt. Thank You.

28 de julho de 2026
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Resposta da Tigerkingsafe

Thanks so much for sharing your experience! We’re glad your safe arrived on time and that our team was able to quickly help when you needed us. At TigerKing safe, we’re committed to reliable security, thoughtful design, and support you can count on.
We’re always here when you need us, with 24/7 support and real help whenever you need it.

Classificada 3 em 5 estrelas

Issues with quality control

Well to start with. The drawer for the jewelry is broken, it's off the rail. And the left side that it's connected too isn't back against the wall of the safe and sticks out. Not so far as to stop the safe from closing but nevertheless. Also was missing some clips for the shelves. Also one of the ornament tops for the hinges was missing. I got in touch with you and you sent me more clips and the ornament top for the hinge. Also sent me a fireproof case I guess because of the issues. But the Jewelry drawer is pretty much useless because when you pull it out it flops heavily to the right since it's not connected to the rail and like I said above the left side isn't lined up. I'll keep the safe, I still like it and it functional, I'll just make it work. I haven't heard back from support since they sent me the parts and case so I guess that even though the Jewelry drawer isn't functional they consider the case closed.

23 de julho de 2026
Classificada 1 em 5 estrelas

I would like toFRUSTRATED review my safe but so…

I would like to review my safe but so far they are not delivering it. They have set up 2 different delivery dates and not only are they a no show but they don't even call to tell us they aren't coming. We called them to say where are you then are told we aren't coming. Wth Now they said today we will come tomorrow only you never asked if we would be here. Yes we will take more time out of our lives to make this work but not hopeful you will. Please bring our item.

13 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer support

We ordered a safe, moved documents, etc. out of bank to put them in safe and we can't get the code to set. You call them & the response is wait for an email. I need to talk to someone now not wait for an email. Terrible customer support - it has been 4 days now and it does not work. They called me finally today, instructions were not very clear you have to enter the new code in two times before it will set the combination.

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use website, efficient delivery

Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.

6 de julho de 2026
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Resposta da Tigerkingsafe

Thanks so much for sharing your experience! We’re glad to hear you found our website easy to use, your delivery efficient, and the safe easy to set up. At TigerKingsafe, we’re always here to make your shopping experience smooth and provide support when you need it. We truly appreciate your trust and support!
We’re always here when you need us, with 24/7 support and real help whenever you need it.

Classificada 5 em 5 estrelas

i was having an issue resetting the…

i was having an issue resetting the code and they responded quickly with instructions and a video. very helpful and timely!

23 de junho de 2026
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Resposta da Tigerkingsafe

Thank you for sharing your experience. Your trust means a lot to us, and we’ll continue working hard to provide reliable protection and service for our customers.

Classificada 1 em 5 estrelas

WORST COMPANY TO DEAL WITH

WORST COMPANY TO DEAL WITH. SAFE CAME DAMAGED MISSING PARTS AND THEY STILL WANT TO CHARGE YOU $389 TO SHIP IT BACK MOST LIKELY TO A FOREIGN COUNTRY (YOU KNOW WHO)

1 de julho de 2026
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Resposta da Tigerkingsafe

According to the email record, the safe arrived in good condition without any scratches and damages , you also have sent picture to proof that,
the missed accessories are one external battery box and 4 feet which used to replace the wheels , after we received your email , we have sent out the accessories already ,
the actual reason for the returning is that you choose the wrong size which you have said it clearly in the email, if the safe with no damages and quality problem , specially you have opened the safe already, client need to pay for the returning fee and restocking fee, please undrestand that Tigerking safe never sell returned and secondary safe , since you opened the safe, the safe will be not sell-able after returning

Classificada 4 em 5 estrelas

The result was excellent

The result was excellent, but I really don’t like not able to communicate via phone with the person so it took quite a bit longer to receive my keys because of the lack of communication via telephone

25 de maio de 2026
Classificada 5 em 5 estrelas

Top Notch Delivery and Setup

Deliver was seamless and the setup was easy to navigate.

26 de maio de 2026
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Resposta da Tigerkingsafe

Thank you so much for the 5-star love! We’re thrilled you had a seamless delivery and setup experience. Enjoy your new safe!

Classificada 5 em 5 estrelas

Highly Recommend Tigerking Safe-US

Prompt delivery, solid product, and responsive and professional customer service.

23 de abril de 2026
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Resposta da Tigerkingsafe

Thank you for your recommendation and for choosing TigerKing.

Classificada 4 em 5 estrelas

The ordering process seemed easy…

The ordering process seemed easy enough. We received the safe and the white glove setup was great. I must have made a mistake because I did not receive the tactical or gun version of the safe that I thought I ordered. I got the one with the hooks. I like the safe, so I’ll work with it.

20 de abril de 2026
Classificada 2 em 5 estrelas

Not built to last a year or two even

I ordered my first safe in April 2024. I have the non fire safe one with the square little knob handle. The knob completely cracked internally within 8 months. So, they sent me a new one in January 2025. Fast forward to now May 2026, 16 months after getting the replacement, I am having the same issues again, problems opening the safe. The safe says open but it is not and because it says open, you turn the knob which doesn’t turn, I think the knob components are pretty bad, ie cheap, poor build quality, so they just crack/strip internally with normal use plus take a hit when the internally lock thinks it is open but isn’t. Your stuff is stuck inside, until it finally open. The locking mechanism component problems are major. Now, I am out of warranty which is only one year for normal use. :/ I paid like $2000 for this thing, which is decent money for something that is built so poorly and not meant to last.

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality product

Good quality product. Smooth delivery. Great price.

17 de março de 2026
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Resposta da Tigerkingsafe

Hi dear,

Thanks for your love of our SPARK 5922 13.12 cu.ft Fireproof Safe & White Glove Delivery Service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.

We're here to help if you have any questions!
Best regards,
TigerKing Safe

Classificada 5 em 5 estrelas

Nice quality safe that is a perfect…

Nice quality safe that is a perfect size for my use. Well-packed and arrived in perfect condition. Easy to set up and install.

17 de março de 2026
logótipo da Tigerkingsafe

Resposta da Tigerkingsafe

Hi dear,

Thanks for your love of our Adventurer 3822 8.78 cu.ft Fireproof & Waterproof Safe, Your feedback truly motivates us to continue delivering high-quality products and exceptional service.

We're here to help if you have any questions!
Best regards,
TigerKing Safe

Classificada 1 em 5 estrelas

The quality of the product for this…

The quality of the product for this order was absolutely unacceptable

3 de abril de 2026
Opinião espontânea
logótipo da Tigerkingsafe

Resposta da Tigerkingsafe

Dear Customer,
We are sorry you are disappointed. As communicated prior to shipping, this 150XH-1 Gun Safe Partition is exclusively for the Tigerking 150XH-1 Safe and does not fit other brands. While we warned this would be a non-returnable scenario, we still made an exception to accept your return and refund. We are currently waiting for you to complete the return. Thanks!
Best regards,
Tigerking Safe Support

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