TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
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Leia as opiniões dos outros
had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Ver mais
A empresa respondeu
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set... Ver mais
A empresa respondeu
I love the safe! Installation (White Glove Service) is my concern. The delivery people were great but came without any tools. The safe needed to be unbolted from the bottom packaging, and I didn't h... Ver mais
Informações sobre a empresa
- Loja de cofres e caixas-fortes
- também em
- Loja de artigos domésticos
- Loja de equipamento de segurança
- Loja de móveis
Escrito pela empresa
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Informações de contacto
Estados Unidos da América
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Bom
245 opiniões
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Item came broken
The battery compartment and cover did not work. The connections were broken.
8 de setembro de 2025
Resposta da Tigerkingsafe
Hi, we’re truly sorry that you received a damaged battery box. Please reach out to our customer service team and we’ll send you a brand-new replacement free of charge as quickly as possible. Thank you so much for your patience and understanding!
Best regards,
TigerKing Safe
terrible after purchase customer service
received the $2,500.00 safe on 9/10/25 WITHOUT THE USER MANUAL. When i texted and emiled asking to send me the manual for my safe they sent me a home made video.the video itself is very amateur and DOES NOT replace the manual. It is now 9/15/25 and STILL no manual. I asked them to send the manual by USMAIL asap AND I AM STILL WAITING.
10 de setembro de 2025
Resposta da Tigerkingsafe
Hello, we are very sorry that the safe 120 BH large home safe you purchased does not include a paper version of the instruction manual. We have a detailed electronic version and video instruction video, which have been sent to you via email. Thanks for your understanding!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
They were very helpful during the…
They were very helpful during the entire process. It did take quite awhile to get the parts I needed.
28 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Easy to set up and easy to use.
3 de setembro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our 100XH-1 7.2 cu.ft Large Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
They have excellent and quick turn…
They have excellent and quick turn around on their services. My safe was dropped and cracked on the front right corner and rolled with its wheels (which was black as day as if it was used as a shopping cart)…after the day it was arrived I was excited and opened the box and removed the cushions (close to the wheels), and then I was about to pick it up…but saw there were the issues. Sent the email to them along with the phone number, and the next day and they sent me an email with a new tracking for the safe. Impressed. Most companies will take 48hrs and barely under a few hours. Called around 10pm ETA email was sent to me around 3am..give or take an hour..because I wake up at 5am and I’m also a director of customer service, and have never seen this before this time frame. Well done, you taught me to train my Team even faster for our service.
26 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Good delivery experience, Lights not working.
Safe delivery and white glove was great.
For some reason the lights on the left side are not working…
3 de setembro de 2025
Resposta da Tigerkingsafe
Hello, we’ve already emailed you a video guide for the LED light. If the light is confirmed to be defective, we’ll quickly arrange a replacement for you. Please reach out to our support team by email so we can assist you right away.
Best regards,
TigerKing Safe
Responsive and Helpful
The Tigerking team was so responsive, helpful and professional in helping me get a key to my safe.
29 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The customer service rep was very…
The customer service rep was very responsive and gave timely updates in the shipping progress. The safe arrived in great condition and very well packaged. Definitely recommend.
19 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
It is worth checking out closely..........
Potentially satified, but have waited several week for answers for Support
18 de agosto de 2025
Resposta da Tigerkingsafe
Hi there, we double-checked with our support team and saw that you first reached out to us on August 26. Our team replied to you right away that same day, and then sent two more emails on August 27 with tutorial videos on how to use the safe. Since then, we haven’t heard back from you. Could you please check your spam or junk folder just in case our emails ended up there? Thanks a lot for your understanding and support!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Delivery was very quick and the safe is…
Delivery was very quick and the safe is just what I wanted. I am going to enjoy this for years to come.
18 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our 17.6 cu.ft 150XH-1 Heavy Duty Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I got a good safe at a good price
I got a good safe at a good price. Setup was easy. Ordering and delivery was quick and efficient. The safe is well constructed and will serve me for years.
14 de agosto de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing home safe box! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing safe box! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear, thank you for your love of our newest Adventurer 8.78 cu.ft extra large fireproof safe and delivery. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
The safe was delivered as predicted and…
The safe was delivered as predicted and arrived in perfect condition. The instructions for operation of the safe are easy to understand. The safe is solid and appears to be just what I wanted.
15 de julho de 2025
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
All paid, no safe.
Well, my in-stock order was confirmed 22July and “shipped” 23 July. It’s 07 August and I still have no safe nor any communication from anyone at TK as to where my safe is.
24 de julho de 2025
Resposta da Tigerkingsafe
Hello, I want to sincerely apologize for the delay with your order. Our customer service team has been in constant contact with you and has pushed CEVA every single day for updates, but sadly, their shipping team has been far less reliable than we had hoped. Despite our efforts, your package still took far too long to reach you, and for that, we are truly sorry.
To make up for this experience, we’ve issued you a $100 refund as compensation for CEVA’s delivery delay. Moving forward, we will be working even harder to choose and manage our delivery partners, so we can provide faster and more dependable shipping — especially for white glove service.
Thank you from the bottom of our hearts for your patience, understanding, and support. It truly means a lot to us.
TigerKingSafe
It was great,the only draw back was…
It was great,the only draw back was misinformation that white cloves is provided upon delivery.
It was as so heavy,I had to assist the driver to take it in my house.
30 de julho de 2025
Resposta da Tigerkingsafe
Hi there, thank you so much for your love in our SPARK 8.12 cu.ft fireproof safe! All of our large safes come with Free shipping - Curbside Delivery or DRIVEAWAY.
If you'd like White Glove Delivery, please make sure to purchase the Ceva or FedEx White Glove service in advance for your safe order. We really appreciate your understanding!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thank you for your review of our 17.6 cu.ft All-in-1 extra large Jewelry Safe + Gun Safe, Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Service!
Excellent Service!
I ordered the large jewelry safe. Unfortunately the safe was damaged during shipping and had to be sent back.
TigerKing customer care was very attentive over email, and resolved all my issues without delay.
30 de julho de 2025
Opinião espontânea
Resposta da Tigerkingsafe
Hello dear,
We're deeply sorry that you received a safe that was damaged during shipping. TigerKingSafe guarantees the integrity and functionality of our products. If a customer receives a damaged safe, we will promptly resend the product or issue a refund.
TigerKing looks forward to working with you again!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
When we ordered online
When we ordered online, you wanted us to choose what kind of delivery service. Without paying for it, the order will not be delivered so we waited for several months but to choose the White Glove service worth $350 but to our dismay, the safe which is taller and heavier than us was delivered just at our garage, still with box. No way will I recommend Tiger King. Very poor after sales service. Hard to communicate.
15 de julho de 2025
Resposta da Tigerkingsafe
Hello, we’re truly sorry to hear that your experience with TigerKingSafe’s customer service didn’t meet your expectations.
We’ve confirmed with FedEx that white glove service was not provided during delivery. This was an unexpected situation, and we sincerely apologize for the inconvenience. We’ll be issuing a full refund for the FedEx white glove service fee as quickly as possible.
At TigerKing, we always communicate with our customers before shipping—confirming the delivery method, whether white glove service via CEVA or FedEx is needed, and whether the item should be delivered to the first or second floor. Only after confirming these details do we proceed with shipment.
However, in rare cases, local delivery personnel may not be able to provide white glove service, and unfortunately, this is something we cannot predict in advance.
We truly apologize again and greatly appreciate your patience and understanding.
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