They were kind and patient with this senior widow trying to get into the safe her husband programmed. I tried and tried before I asked for help. I was desperate, and they came to my rescue and explain... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Ver mais
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
A empresa respondeu
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de cofres e caixas-fortes
- também em
- Loja de artigos domésticos
- Loja de equipamento de segurança
- Loja de móveis
Escrito pela empresa
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Informações de contacto
Estados Unidos da América
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,0
Bom
247 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 26% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
…Fast Shipping and came packaged very…
…Fast Shipping and came packaged very well, no damage, BUT the Touch Keypad doesn’t work, It powers on but does not respond at all. Called the company number for customer service, ticket was sent in a week ago no response, Ordered on October 19th 2024
21 de outubro de 2024
Resposta da Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return in 5 days. you can always email the TIGERKING team: service@tigerkingsafe.com. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I'm happy with the safe, but...
I'm happy with the safe. The only knock is that they don't include sufficient directions on setting up the locking system. I ended up watching several YouTube videos on the process.
29 de outubro de 2024
Resposta da Tigerkingsafe
Hello dear, Thanks for your review for TigerKing Safe! If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
responded quickly to my requests and…
responded quickly to my requests and the delivery was very good.
18 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The support and delivery were great
24 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of TIGERKING 11.5 cu.ft extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No response to any communication
24 de outubro de 2024
Resposta da Tigerkingsafe
Hi Francis,
I am very sorry to see your 1-star review!
However, we sent 4 emails and called you 2 times, but did not receive any reply from you. Please check your SPAM email and voice message.
The FedEx tracking number is 779484673498. The estimated delivery date is November 5. Please contact your local FedEx company to schedule the delivery time!
Thanks for your understanding!
Best regards,
TigerKing Safe
Great help and came quick!
25 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
22 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I need help with my access code--reset
I need help with my access code. I have all the keys to open, but would like to open with key pad. Can I reset the code on the keypad. I don't remember my code.
Richard Arthur 3035961380
Please help!!
31 de outubro de 2024
Opinião espontânea
Resposta da Tigerkingsafe
Hello Rick, our service team has contacted you solve all your problems.
If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
Beautiful and sturdy safe
Beautiful and sturdy safe. The interior finish makes it very luxurious. The packaging and shipping was excellent and the product arrived in pristine condition.
17 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
there is a total lack of communication
I read your response and it is a lie. I never received and calls or emails. You should own your mistakes and make corrections to the way you do business.
—————————————
there is a total lack of communication, and no way to contact someone to get information. For weeks I tried to get a delivery date, and got referred to the shipper, who had no information of my purchase. And then I got a call from the shipper upon their arrival. I wasn't even in town!!! The lack of communication will keep me from ever purchasing from Tigerking in the future.
3 de setembro de 2024
Resposta da Tigerkingsafe
Hello dear,
Thank you so much for your feedback. First, we sincerely apologize for any inconvenience this has caused you. After you placed your order, we made several attempts to reach out via email and text over the following two days to confirm your delivery address and preferred delivery time, but unfortunately, we did not receive any response. We also tried calling multiple times and left voice messages, but were unable to connect with you.
We truly regret that we weren’t able to successfully reach you, and we understand your frustration. Please know that we are committed to improving our customer service at TIGERKING, and we appreciate your understanding and patience.
Best regards,
TIGERKING Safe
Safe is great
Safe is great! Easy to operate, Plenty of room. Price service everything was perfect! Thanks
6 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
Great customer service. I lost a key and the manual for my safe. They responded to my email immediately, sent a pdf of the manual and sent instructions to order the keys from them. The timing and cost to get new keys was very reasonable and they followed thru quickly. I would definitely recommend this company as both the safe and service are excellent.
5 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great product and support
Very good experience with my Tigerking safe and highly recommended. Customer support was helpful and responsive.
29 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great communication and customer…
Great communication and customer service. They really helped me out of a jam. Kudos, TigerKing!!
5 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
New Tiger King safe
The safe was everything we were expecting. We like it so we’ll, we are going to order another twice as large.
3 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. We are already preparing a larger safe box in this SPARK series, which is expected to be available on the website in October. Stay tuned!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Solid product
Solid product. Straightforward marketing language and excellent customer service.
23 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer support is excellent!
24 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer satisfaction number #1
Had a problem opening our safe, A new safe was shipped immediately! And stayed in contact with us through e- mail's, until our new safe arrived! Told everyone and one of our friends ordered a safe the next day!!!!
7 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! We support 30 days free return on safes under 120 LBS. For all safes, we support replacement or free return if there is any damage when reveived. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
Best regards,
TigerKing Safe
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