They were kind and patient with this senior widow trying to get into the safe her husband programmed. I tried and tried before I asked for help. I was desperate, and they came to my rescue and explain... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Ver mais
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
A empresa respondeu
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de cofres e caixas-fortes
- também em
- Loja de artigos domésticos
- Loja de equipamento de segurança
- Loja de móveis
Escrito pela empresa
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Informações de contacto
Estados Unidos da América
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Bom
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 26% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Continued update on shipping
Continued update on shipping. Safe was damaged during shipping. Pictures were sent showing damage. Discount given for the damages.
13 de janeiro de 2025
Resposta da Tigerkingsafe
Hello dear,
We are sorry that you did not receive a perfect safe, we will provide free replacement and compensation to customers if they receive a defective safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quality Safes
Both safes that I ordered are very high quality, and customer services has been top notch!
9 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe and Pistol Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe kk
Ok I searched many many safes and decided on TigerKing Spark series. It is just so handsome. Beautiful white and shiny hardware. Solid and heavy. Inside it is all lined and cushioned with a pretty felt fabric. The only caveat is I paid 100.00 dollars for white glove delivery. However when Ceva Logistics arrived they said they didn't get that information.,so I would not get white glove delivery. I am still giving a 5 star rating because I love the safe however, I will be asking for a 100.00 dollar refund. Thank you
9 de janeiro de 2025
Resposta da Tigerkingsafe
Hello dear, we are very sorry that CEVA did not provide you with the white glove service when delivering the package. After our verification, we have refunded you the $100 white glove amount.
Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great experience
9 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Customer Service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Easy key replacement
You made the process of getting a replacement key easy. Thank you!!
7 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Customer Service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Quality
Safe is excellent quality. Timely delivery and well boxed; no shipping damage. Functions as expected.
11 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Being responsive to the customer
Being responsive to the customer during a challenging time.
4 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Good starter safe. My safe was sent quickly and delivered…
My safe was sent quickly and delivered well packaged. It looks great and is quite nice even though it seems a bit light for its size and has a strong odor in the interior. I wish it had one more shelf and some type of lighting option, but overall it was a good purchase.
27 de dezembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love and advise of our SPARK 8.12 cu.ft large fireproof jewelry safe. We have released a larger model in the SPARK fireproof series, the SPARK 5922 13.12 CUFT Jewelry Safe, which features a light and built-in power outlet. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
You have no 800 number to discuss issue…
You have no 800 number to discuss issue or provide any kind of support with safe
27 de dezembro de 2024
Resposta da Tigerkingsafe
Hello dear,
I am sorry to hear that you are dissatisfied with our service. However, We are always in touch with the consignee through email and phone, and have confirmed the address and the delivery of 2 SPARK fireproof safes. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great Experience
My safe came this week and was delivered quite quickly. It was in perfect shape and I really like it.
3 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Super fast delivery
Super fast delivery. Safe had no damage and works and looks great. Excellent communication and friendly service. Can't thank you enough. I highly recommend this Safe.
3 de janeiro de 2025
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
My safe will not lock
My safe will not lock. I have been corresponding with the company for several weeks now and still have no resolution . Sorry to leave such a bad review - but so far this product has been an utter failure.
6 de dezembro de 2024
Resposta da Tigerkingsafe
Hello dear.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the locking issue with your safe. The reason your SPARK safe cannot lock is due to a problem with the electromagnet, which can be easily fixed.
To resolve this, we provided two options:
A partial refund so you can arrange the repair.
Full reimbursement for a local repair service of your choice.
We promptly replyed to your emails and calls but have not received a last reply from you. Please get back to us asap so we can resolve your issue.
Thank you for your patience and understanding.
TIGERKING customer service
THE WORST EXPERIENCE EVER!!!
3 de dezembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Our white glove service can only be provided to you if you place an order together with the purchase of the safe. But your feedback truly motivates us to continue delivering high-quality products and exceptional service.
TigerKing Safe
Efficient & professional services.
25 de novembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No coments tankyou
25 de novembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Tiger King was very helpful with the…
Tiger King was very helpful with the delivery. I was not getting my messages and they made sure I was contacted. The safe was packaged with care and the delivery service was excellent.
7 de novembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Safe
Smooth purchase, speedy delivery and great customer service. It was so easy to setup I didn’t even know I did it. I may buy an extra one.
22 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great support
I need help with my safe. And they pulled through and got me a key when I needed it.
30 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
…Fast Shipping and came packaged very…
…Fast Shipping and came packaged very well, no damage, BUT the Touch Keypad doesn’t work, It powers on but does not respond at all. Called the company number for customer service, ticket was sent in a week ago no response, Ordered on October 19th 2024
21 de outubro de 2024
Resposta da Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return in 5 days. you can always email the TIGERKING team: service@tigerkingsafe.com. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
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