Tony's Chocolonely UK Opiniões 

291
TrustScore: 3 em 5

2,8

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Classificada 3 em 5 estrelas

Very lovely chocolate but would be perfect if there wasn't GMO soya added unnecessarily to the ingredients which is very bad for the human body. It is a bit pricey too.

Classificada 1 em 5 estrelas

Ich konnte bei der Aktion tatsächlich teilnehmen; die Rechnung erfolgreich hochgeladen – bis heute keine Erstattung und keine Reaktion von dem ohnehin unverschämten Kundenservice von Acardo. Auch Tony... Ver mais

Classificada 3 em 5 estrelas

Tried Tony's chocolate for first time. Bought dark creamy hazelnut crunch. Heavy and cloying and hazelnut mix was not that generous. Tasted quite oily. Chocolate content was good and paper wrapping go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ethical production has a price, but it's not at the cost of taste. Tony's Chocolonely milk chocolate bar is delicious! The packaging is fun to boot. Far better than my normal Cadbury's or Nestle choc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Confeitaria
  2. Fabricante de FMCG

Escrito pela empresa

If your experience with Tony's has been less-than-perfect, we'd love the chance to put things right before you leave us a review.. So pop an email to mailuk@tonyschocolonely.com, and our Choco Fancare team will work their magic. Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide. Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands. With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price. Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

291 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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2,8

Todas as opiniões

(291)

78 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Their Easter egg is an embarrassment

Their Easter egg is an embarrassment, not that you could call it an Egg as it is not shaped like one, more like an inflated oval, and comes with 5 egg shaped extras. The box is massive inflated by cardboard, so much for a company that cares more for global struggles. The item honestly feels miss-sold.

Not one star as the chocolate itself is nice, but just go buy the bars.

5 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Over Priced Rubbish.

Bought an Easter Egg for my wife . Thought it was expensive at £13.50. Then found it was flat . Not even a nice taste . I know it's ethically sourced ect , but still felt cheated.

5 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love it

I am a chocoholic i used to love Cadbury, when it really was a glass and a half and not Palm oil!!!
Tony's is lovely, chunky and creamy

26 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Tony's chocolonely baloney

I was given a small box of Tony's Chocolonely mini eggs. I can only speak for my own personal taste. I thought they were pretty disgusting. Quite a few of the eggs contained a lot of salt but I generally dislike salt. There are much better products out there for your money!

26 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hi there Mark, we're sorry we're only getting back to you about this now.. It sounds like something wasn't quite right with your choco, so if you pop a message to mailuk@tonyschocolonely.com, we'll do our best to make it up to you. Choco cheers!

Classificada 2 em 5 estrelas

I bought several different flavours…

I bought several different flavours online and, in my opinion, they all tasted the same....aside from the dark chocolate which I loathe

14 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hi Mel. Thanks so much for going all in and giving a few different flavours a try - we're just sorry to hear you weren't overly impressed with any of them.

Classificada 1 em 5 estrelas

Fishy Aktionen

Hat sich bei einer Gratis Testen Aktion darum gedrückt den Kaufpreis zu erstatten.
Kam mir persönlich wie ein unfairer Trick vor.
Service war nicht kooperativ

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bland and overpriced with little…

Bland and overpriced with little variety. Some of those bars taste like paper. Also, why so flippin thick and hard?!

16 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hey there, sounds like something might have been up with your bar, as it definitely shouldn't have tasted like paper.. If you're willing to give our bars another try, do pop us a message at mailluk@tonyschocolonely.com and we'll get a new bar out to you. Choco cheers!

Classificada 2 em 5 estrelas

I tried the milk chocolate and found it…

I tried the milk chocolate and found it sickly, not authentic tasting at all.
It didn't help that the pattern on the bar made it annoyingly difficult and messy to break up.

14 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Thanks for letting us know what you thought, Simon. It's great you gave our choco a try, but we're sorry it ultimately wasn't for you.

Classificada 5 em 5 estrelas

I love tony chocolate. Better than the fake Cadbury s and galaxy shite

I love tony chocolate.
At least they use real cocoa not like Cadbury and Galaxy after finding out that a lot of Cadbury and Galaxy is full of fake crap in it.
People are too use to eating fake chocolate that they forgot what real chocolate is like at least tonys use real cocoa beans.
I love tonys chocolate and would rather eat this knowing whats in it than fake crap that everyone's use too.

7 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

A great tagline for our bars if we ever saw one! Thank you for your support, Cresta!

Classificada 5 em 5 estrelas

Tony's in general is an excellent…

Tony's in general is an excellent product. Every variant I've tried is delicious, especially their "not twix" caramel and biscuit. You pay a little more for their ethical practices but you get good quality chocolate as well. Makes it feel more like a deliberate occasional treat you can enjoy with your heart and your tongue.

What prompted me to write this review however was their superb customer service.

I recently bought a custom bar for my partner and the parcel arrived very quickly. The only issue was the parcel was empty. Somewhere in transit the bar was either lost or stolen. So, I reached out for a replacement knowing they'd have nothing but my word.

Their staff were incredibly professional, without seeming too formal. They were all very kind and understanding, sending a new bar completely free and without hassle. Couldn't ask for better.

4 de março de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

This is music to our ears, Sven! We're sorry about the initial disappointment, but it's great to know we put things right and you were happy with the outcome! Awesome to know we can call you a Tony's fan :)

Classificada 1 em 5 estrelas

Cheap chocolate that tastes stale.

It’s just very cheap chocolate and it tastes stale. Think of out of date cheap Christmas chocolate and that’s exactly what it tastes like. Grim. Have to believe all the good reviews are paid for, there’s no way anyone is eating this and thinking it’s good quality.

3 de abril de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hi Selena, we're sorry to hear your choco tasted stale. That doesn't sound right, so we'd love to send you another bar to make up for things. If you pop a message to mailuk@tonyschocolonely.com, we'll get that sorted for you!

Classificada 2 em 5 estrelas

Tony's Chocolonely Milk Chocolate 180g

Tony's Chocolonely Milk Chocolate 180g. I don't eat a lot of milk chocolate, but fancied something better than Cadburys or Galaxy so thought I would give this a try - now I wish I hadn't bothered. I don't like the thick irregular shaped pieces, a silly gimmick that just makes it difficult to eat. The flavour is just weird, slightly bitter, a bit musty. The texture certainly isn't smooth, I would call it grainy. Overall a rather unpleasant experience. I will stick with Lindt, smooth, creamy, easy to eat.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Sorry it's a late reply, but we just wanted to pop you a message to say we're sorry your Tony's bar tasted unpleasant. It sounds like something might have been up with your choco, so if you fancy popping a message to mailuk@tonyschocolonely.com, we'd love to send a new bar your way, so you can see if the experience is a more positive one. Choco cheers!

Classificada 1 em 5 estrelas

What a load of over priced rubbish

What a load of over priced rubbish, it tastes like cheap chocolate from the 80s. I have purchased some, eaten one square, put it back in the fridge and no one will finish it. It's probably going to go in the bin soon!

22 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Sorry to hear it really wasn't for you, Mark/ We appreciate you giving it a try, though :)

Classificada 4 em 5 estrelas

Fairtrade

At the end of the day its just a chocolate bar. People keep comparing it to Galaxy and cadbury when they both contain much more sugar and fake ingredients to make it taste amazing when it’s actually bad for your health. Eating Tony’s gives me the pice of mind that im not filling my body with rubbish and im consuming a quality chocolate bar. Of course it wont taste as sugary as the others as its more chocolate less sugar and the taste reflects that. The price reflects the fairtrade and means i wont overindulge. It doesnt have additive additives so you don’t crave more after eating a smaller amount its the whole point. I like it, it reminds me of chocolate as a child.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Gareth, it's so nice to know our choco conjured up childhood memories for you - is there anything better than that?! We're so chuffed to know you're a big fan, and hope you'll keep enjoying our choco for years to come!

Classificada 1 em 5 estrelas

Wrong chocolate bar

Bought a Everything Bar, opened it and inside was white chocolate with raspberry pieces.
A simple packaging error, I assumed, not a massive problem, easily fixed.
But I reached out to customer service who said that such a packaging error was not possible.
So that leaves me wondering what happened? And can Chocolonely bars be trusted?
I don't think the bar I bought is even safe to eat if it didn't come from their production facility.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hi Jason, we're so sorry this is late - but we'd love to make up for what happened here. We're not sure who you've spoken to, but if you pop an email to mailuk@tonyschocolonely.com we'll do our best to put things right. All the best.

Classificada 5 em 5 estrelas

Divine white chocolate.

This chocolate has to rival Belgium chocolate, in that its consistently delicious and actually makes a very nice, just the right size, gift, for the girls who bring my groceries to me.
The raspberry white chocolate would make an incredible addition to some raspberry ice cream! (Hint, Hint).
All and all, this is a great company!

17 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Do you need a job in marketing by any chance, Mona?! It's so lovely to read such great feedback about our choco, and that ice cream suggestion will definitely be tried by the Tony's team this summer.. Thanks so much.

Classificada 5 em 5 estrelas

Leckerste Schokolade

Für mich persönlich die leckerste Schokoladenmarke überhaupt. Bis jetzt hatte ich drei Sorten und allen gebe ich 5 Sterne. Die orange (Kombination aus süß und salzig), die pinke (weiße Schokolade mit Himbeeren) und die dunkelblaue (Brezel mit Toffee).

Kann ich sehr empfehlen!

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My wife brought home a bar .....we both…

My wife brought home a bar .....we both loved the it was sea salt and caramel.
It's a bit more expensive but when we both read the label inside we understood why.
Love the the fact the wrapping is recyclable.
Have a 2 more bars in the fridge and yes WE ARE IN 👍
I'm not in advertising but Easter coming you need to get it out there.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

So glad to hear you guys are in for the long haul, Patrick! Thanks for giving our choco a try, and for deciding it was right up your street :)

Classificada 1 em 5 estrelas

Hugely disappointed !

Pretty disappointed after buying 3 different flavours at £4 each. Tastes nothing like I was led to believe. Moved away from Cadbury due to the greasy waxy texture it now has sadly and poor cheaper ingredients.

It tastes like cheap cooking chocolate and was so looking forward to a great alternative but what a let down!

10 de fevereiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

We're sorry you weren't a fan, Diane - but thanks for letting us know what you thought. We really appreciate you taking the time!

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