Tony's Chocolonely UK Opiniões 

291
TrustScore: 3 em 5

2,8

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Classificada 3 em 5 estrelas

Very lovely chocolate but would be perfect if there wasn't GMO soya added unnecessarily to the ingredients which is very bad for the human body. It is a bit pricey too.

Classificada 1 em 5 estrelas

Ich konnte bei der Aktion tatsächlich teilnehmen; die Rechnung erfolgreich hochgeladen – bis heute keine Erstattung und keine Reaktion von dem ohnehin unverschämten Kundenservice von Acardo. Auch Tony... Ver mais

Classificada 3 em 5 estrelas

Tried Tony's chocolate for first time. Bought dark creamy hazelnut crunch. Heavy and cloying and hazelnut mix was not that generous. Tasted quite oily. Chocolate content was good and paper wrapping go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ethical production has a price, but it's not at the cost of taste. Tony's Chocolonely milk chocolate bar is delicious! The packaging is fun to boot. Far better than my normal Cadbury's or Nestle choc... Ver mais

A empresa respondeu

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  2. Fabricante de FMCG

Escrito pela empresa

If your experience with Tony's has been less-than-perfect, we'd love the chance to put things right before you leave us a review.. So pop an email to mailuk@tonyschocolonely.com, and our Choco Fancare team will work their magic. Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide. Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands. With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price. Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.


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2,8

Aceitável

TrustScore: 3 em 5

291 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(291)

78 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Hmmmmm....NOT what I expected

I went looking for a chocolate that had no palm oil , and up popped Tony's which has caught my eye for last couple of years......EVERYONE seems to be raving on and on on these bars so I purchased the hazelnut one....so I took a small square.....hmmmmmm, not what I was expecting at ALL, for it firstly tasted of the wrapper , and the intense after taste of sugar is still there 15 mins after, hence another brand bites the dust ......I know everyone's taste buds are different, but it tastes of the paper , HOW does no one notice that ???? sorry Tony's, cool wrapping, class ethics but the chocolate does not echo its branding....

26 de janeiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hey Sharon, we're sorry we're getting back to your review so late, but if you happen to see this and would like to try another bar on us (because our choco most definitely shouldn't taste like paper), then pop an email to mailuk@tonyschocolonely.com and we'll get one out to you ASAP! Choco cheers.

Classificada 5 em 5 estrelas

Tastes good and sweet

I was pleasantly surprised at the taste, from other reviews I wasnt expecting much, what drew me to this chocolate was the rare phenomenon these days of no palm oil. The chocolate is sweet, but then its milk chocolate what do you expect lol. It reminds me of the way chocolate used to be pre palm oil. I will be buying more of this.

23 de janeiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Mark, we'll admit it's very late - but having read your kind words about our choco, we wanted to make sure we said a big 'thank you' for going ahead and giving Tony's a try, despite the negative reviews you'd seen. We hope you'll be a fan for years to come!

Classificada 5 em 5 estrelas

I'm so confused by these reviews

I'm so confused by these reviews. I buy the green one and have done for years and it's the best chocolate that has ever existed period!!

5 de janeiro de 2026
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Sorry for the late reply, Nat, but thanks so much for spreading a bit of positivity about Tony's - we massively appreciate it and we're glad to know you're a fan!

Classificada 5 em 5 estrelas

Definitely one of the best 👌

I had a bar of the milk chocolate for Christmas and i absolutely loved it!
The taste is creamy, smooth and melts perfectly!
Thank goodness for Tonys chocolate, a 100% better option than all that rubbish on the supermarket shelves that is now made with disgusting palm oil...
Thank you Tonys definitely another fan here! 💕

28 de dezembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

It's probably the latest reply you've ever had, but we just wanted to say 'thank you', Ann! We really appreciate your kind words about our choco, and we're chuffed to call you a fan. Choco cheers!

Classificada 2 em 5 estrelas

Not Ethical and Nothing Special

Toney's Chocoloney Milk Chocolate.

Let's get the ethical nonsense out of the way. Ethics refers to an individual's moral choices. No product can be 'ethical' or 'unethical'. I buy organic farm shop chicken, but can consider mass produced chicken 'ethical' because it feeds millions of people. I can consider organic farm shop chicken 'unethical' because it only feeds a middle class minority.
This applies to chocolate; it cannot be 'ethical' or 'unethical'

Let's get down to the taste. It's like a combination of Galaxy, average European style milk chocolate, and cheap cooking chocolate. Not unpleasant but absolutely nothing special!

Taste would be 2.5. The price and 'ethical' claims stops it being rounded up to 3. TBH the taste alone would never merit a 3.

20 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor advent calendar packaging

I was really disappointed with the packaging of the Tony’s Chocoloney advent calendar. While the chocolate itself is nice, the design of the calendar completely ruined the experience for me.

The cardboard doors are extremely stiff and have sharp, hard edges. When trying to open one of the doors, I actually cut my finger on the cardboard.

There’s no reason festive packaging should pose a risk of injury. The doors are difficult to open cleanly, tear unevenly, and leave sharp edges behind.

I hope the packaging design is reconsidered in the future.

20 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Woke Central-avoid

Tony’s is a woke corporation putting corporate guilt on little kids whose naive parents wish them to have a simple advent/seasonal calendar. Thieving off us parents they have excluded certain dates for the calendar to reflect cultural malaise within the cacao industry which has nothing to do with kids enjoying themselves at this time of year especially when their parents pay huge taxes already and contribute to society in a meaningful way… No more Tony’s for us a
We we done! Hope you have enough leftie looneys to support your “business”… 😂

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I ordered some personalised bars for Christmas presents, but I made a mistake with the order. I got in touch with the team, who sent me a very friendly email about how they could help. Needless to say, they sorted out my problem, and it really made my day. I love their chocolate (even if I can only afford to buy it as a treat), but now I will definitely consider Tony's first when I want something better as a present or a treat.

7 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love the chunky bars

I love the chunky bars, the range of flavours and the ethically sourced coco. The packaging is eco friendly and whilst it is a little more than 'standard' bars I feel the price point is very fair all things considered. I even buy it now to give to my customers - it says a lot more than a 'standard' chocolate bar and is always very much appreciated. All in all I'm happy to give it 5 stars!

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Too sugary

This chocolate does not have the right amount of sweetness, its too sweet, the sugar content is too much, they need to make it less sugary, they could do with blending chocolate with hazelnut, that would be a good combo, if I had to pick 2 chocolates with perfect blend and the right amount of sweetness, it would be Ferrero Rocher and twirl, I hope they get the blend right, soon

30 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tasty and recyclable

Love the milk pecan caramel chocolate. Packaging couldn't be more recyclable - paper and plain uncoloured foil underneath.

20 de novembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

We're so happy to hear our choco went down so well, and that you appreciated our packaging too! Cheers for the feedback, Mark!

Classificada 5 em 5 estrelas

The chocolate is wonderful

This chocolate moved me. Its very sweet, literally and figuratively, the fact that it is eco friendly and you are supporting cocoa farmers.. its so sweet. And the chocolate itself is very sweet too. Very tasty.

19 de novembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

It's awesome to know that our mission has resonated with you, and that you love our choco too. That's a win-win as far as we're concerned, so THANK YOU for the thoughtful feedback!

Classificada 1 em 5 estrelas

Lege wikkel

Helaas had ik een lege wikkel in het uitdeel doosje zitten. Mooie reactie hoor het gaat op gewicht en niet op aantal… alsof je het doosje weegt voor je hem koopt. Als er 10 verschillende chicolade smaken in horen te zitten dan horen die er in te zitten en hoor ik mijn doosje niet te hoeven wegen. Heel handig om dit bij de doosjes te toen.

Ik heb een reatie van ze . Heel klantvriendelijk maar niet heus zie hieronder
Hi Miranda,

Bedankt voor je reactie!

Je kan d'r altijd effe een weegschaaltje bijpakken ;)

Laat 't gerust weten als we je nog ergens mee kunnen helpen.

Fijne dag!

Chocogroet,

Choc-rock

Het gaat mij niet om de lege wikkel maar lekker verdien model als je in alle dozen een lege wikkel stopt!

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Company

Tony's fantastic chocolate is only superceded by their amazing high level of customer service. Well done and thank you.

6 de novembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Thanks so much for the lovely feedback.. Glad to have made a fellow Tony happy!

Classificada 5 em 5 estrelas

Tony's is my favorite chocolate so far

Tony's is my favorite chocolate so far!!! For context, I live in Uruguay and Tony's bars have arrived here like about a year ago. I absolutely love the salted caramel one. The only thing which i find kind of meh is the price, supermarkets in uruguay are very pricy alltogether, but Tonys bar is double the price (400 pesos = 8 pounds) of a normal bar. Exempt from that, it is my go to sweet treat whenever i need a cheer up.

2 de novembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Wow, Sofia! We're super excited to hear you've been enjoying our chocolate from all the way across the globe in Uruguay! You're right though - that's super expensive, and the unfortunate downside to exporting stuff to faraway countries. It makes us even more grateful that you're supporting us on our mission to make cocoa 100% exploitation-free, so thank you!

Classificada 5 em 5 estrelas

Tony's is the most delicious chocolate

I first discovered Tony's back around 2017 and fell in love instantly, with the taste and with the company's ethics, it's always been my favourite 'treat' chocolate 🍫 I've tried every bar available in the UK and haven't disliked a single one, my absolute favourite Tony's product is triple chocolate lil bits, recently I haven't been able to find them on the supermarket shelves and had the devastating thought that they may be discontinued so reach out to them on Instagram to ask and the very friendly staff member informed me that they aren't and very generously offered to send me some of my favourite chocolate, absolutely blowing my mind with their generousity, totally made my week 🍫😍 the staff I've interacted with have been so friendly and my chocolate arrived with a personalised note, so touching 🩷 of course the chocolate as always was delicious 🍫🍫😋🙂

6 de outubro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Well that's gone and warmed our cockles to the core, Zara. 8 years a fan.. That's pretty special, if you ask us. We're glad we were able to put your fears to rest with the news that your fave Littl' Bits were still out there, live and kicking (albeit not in your local store). Thanks for being kind enough to share such a great bit of feedback - it means a whole lot! x

Classificada 1 em 5 estrelas

Dachte das wird Super

Dachte das wird Super, aber leider echt ein Fehlgriff mit dem Kauf.
Der Preis ist schon echt ordentlich... und es Scheckt gar nicht so schlecht. Aber die Aufteilung der Schoko Tafel, hat mich komplett enttäuscht. Wie will man das mit Freunden Teilen?
Das war ein einmaliger Kauf... ich kaufe vielleicht 1x im Jahr ne Tafel Schokolade. Und das, war definitiv die schlechteste. Wäre sie nicht im Penny Markt für die Hälfte des eigentlichen Preises erhältlich. Hätte ich die auch nicht mitgenommen.

29 de setembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hi Chocofan, vielen Dank für dein ehrliches Feedback – tut uns leid, dass wir dich mit unserem Design nicht überzeugen konnten.

Hier ein kleiner funny fact dazu: Wir bekommen tatsächlich öfter die Rückmeldung, dass unsere Schokolade schwer zu teilen ist. Aber genau das ist Teil unseres Konzepts. Denn wir finden: Eine Tafel gleichmäßig aufzuteilen macht keinen Sinn, wenn in der Schokoladenindustrie so viele Ungleichheiten herrschen. Unsere ungleichen Stücke sollen genau daran erinnern – an die unfaire Profitverteilung entlang der Lieferkette.

Und falls du’s noch nicht entdeckt hast: Die Unterseite unserer Tafel stellt den Äquator dar. Die Stücke darüber repräsentieren den Golf von Guinea. Von links nach rechts siehst du die Elfenbeinküste, Ghana, Togo & Benin, Nigeria und einen Teil von Kamerun – also die Länder, aus denen ein Großteil des Kakaos stammt.

Wir hoffen, du gibst uns vielleicht irgendwann nochmal eine Chance – und falls du Fragen hast, meld dich jederzeit gern! Choco cheers.

Classificada 2 em 5 estrelas

Their dark chocolate has patches of…

Their dark chocolate has patches of powdered milk, not mixed well. Tastes awful. For what if costs i was expecting sth better. I remember their pretzel chocolate 2years ago was much better. Maybe they are saving money

28 de setembro de 2025
Opinião espontânea
logótipo da Tony's Chocolonely UK

Resposta da Tony's Chocolonely UK

Hmm, sounds like something's up with your choco! If you pop an email to mailuk@tonyschocolonely.com (along with the flavour, lot code, and best-before date found on your wrapper), we'll be sure to make it up to you with another bar. Choco cheers!

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