Toobit Opiniões 

124
TrustScore: 2.5 em 5

2,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My experience with TOOBIT was so bad.I created an account and they offered me bonus.I used bonus and make some profit.I cant withdraw my whole profit and my account is frozen now.I also did Advance ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using the Toobit exchange for a few months now and I haven't had any problems or encountered any bugs. I'm just waiting for other features like P2P like other exchanges have.

A empresa respondeu

Classificada 1 em 5 estrelas

Account restricted right after a profitable run - support only sending templates (ticket #20260909000056) Had a good trading day, ended up around $5,600 in profit, all manual trades, no bot... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de criptomoeda

Sobre Toobit

Escrito pela empresa


Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.

Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.

Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.

We offer a comprehensive trading experience with:
  • 1,000+ trading pairs
  • Spot and derivatives trading
  • Copy trading and grid bots
  • Up to 200x leverage
  • Seamless performance and 24/7 multilingual support

Recent awards and recognition:
  • Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
  • Best Crypto Exchange MENA 2025 – World Business Outlook Awards
  • Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards

Join us and discover the future of crypto trading.

Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

124 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(124)

66 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My experience with TOOBIT was so bad

My experience with TOOBIT was so bad.I created an account and they offered me bonus.I used bonus and make some profit.I cant withdraw my whole profit and my account is frozen now.I also did Advance verfication and connected my phone number.I also emailed them to clarify the situation.i didnt violate any rules and my account freezed with no reason.i dont reccomend to use this crypto exchange

13 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Ali, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Classificada 1 em 5 estrelas

This platform is amazing!!!

This platform is amazing!!!! They will let you deposit your funds and trade with them and soon as you close the app for a second, like magic, your funds disappear same trades open with same pnl as when closed. Nothing changes other than your money being taken ! Avoid this platform. You will thank me later!

14 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Jack, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Classificada 1 em 5 estrelas

Account restricted right after a profitable trade

Account restricted right after a profitable run - support only sending templates (ticket #20260909000056)

Had a good trading day, ended up around $5,600 in profit, all manual trades, no bots/scripts, single account. Right after, got hit with an "abnormal trading activities" restriction. Withdrawal is fully blocked.

I've submitted full KYC + video verification. Sent a detailed follow-up asking for:
1. What specific activity was flagged
2. What documents/info they still need from me
3. What steps would resolve it
4. Expected timeline

Got back the exact same template response, just with a link to their general compliance policy page - no actual answers to any of the above.

8 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Lalkrishna, we understand your frustration, particularly after completing the requested verification steps and seeking further clarification on ticket #20260909000056.

Your account activity has been reviewed multiple times by the relevant team, and the outcome of those reviews remains unchanged. Risk control assessments consider a range of factors, including overall account activity, trading behavior, and order patterns.

For security and compliance reasons, we’re unable to disclose specific internal monitoring methods, review criteria, or system parameters. We understand this may feel unsatisfactory when you are looking for more detailed information about the decision.

At this stage, the review of your case has been completed and the current account restrictions will remain in place. We appreciate your cooperation throughout the review process.

Classificada 1 em 5 estrelas

Made profit trading

Made profit trading, then got restricted with zero specifics - ticket #20260909000056
I had a profitable run on Toobit (~$5,600 in gains from manual trading, no bots or scripts). Right after, my account was restricted for "abnormal trading activities" - no specific trade, order ID, or rule was ever cited.
I submitted full KYC and video verification as requested. Support's response (twice now) has just been a copy-paste template pointing to the general Compliance and Risk Control policy page, with no explanation of what I actually did or what's needed to lift the restriction. My withdrawal is still blocked with no timeline.
Looking at other reviews here, this seems to be a very common pattern: profit -> restriction -> vague "risk control" language -> no real answers. If Toobit support is reading this, I'd appreciate an actual, specific response to ticket #20260909000056 instead of another template.

9 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Lalkrishna, we understand your frustration, particularly after completing the requested verification steps and seeking further clarification on ticket #20260909000056.

Your account activity has been reviewed multiple times by the relevant team, and the outcome of those reviews remains unchanged. Risk control assessments consider a range of factors, including overall account activity, trading behavior, and order patterns.

For security and compliance reasons, we’re unable to disclose specific internal monitoring methods, review criteria, or system parameters. We understand this may feel unsatisfactory when you are looking for more detailed information about the decision.

At this stage, the review of your case has been completed and the current account restrictions will remain in place. We appreciate your cooperation throughout the review process.

Classificada 1 em 5 estrelas

I also got scammed

I also got scammed. I always use SUI to deposit from the chain. One day something internally changed with the deposit. Started depositing as move Call from the same wallet I have always used. They say it was nothing in my control but at the same time. Telling me to pay attention to the settings when I send as if here’s some kind of setting to set.yet still wants to charge me $47 she have it returned. I trusted this place enough to deposit my funds. Then they hold them for ransom. There is currently no way to deposit Sui Onchain without this happening from any Wallet so I know other people are having the same issue so you will lose your SUI if you deposit it from chain right now and they will try to hold it for ransom. I also want to add that this supported token is sitting right in my deposit wallet. Very easily could be credited to my account.

17 de agosto de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Matthew, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Classificada 1 em 5 estrelas

Toobit Froze My Account and Won’t Let Me Withdraw

I’m a student, and I had heard good things about Toobit, so I decided to install the platform and give it a try.

As a new user, I received a bonus and started trading. After a lot of effort, research, and analysis, I managed to make a small profit. For me, even a few dollars matter. I live in a country facing severe sanctions and inflation, and I was hoping to use this money to support my education and cover some of my living expenses.

But now Toobit has frozen my account and is preventing me from withdrawing my funds and profits.

I don’t understand why I am being treated this way after using the platform and trading with the bonus they provided.

Please allow me to withdraw my funds.

8 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Amir, we understand your concerns and appreciate you sharing your experience.

Following a review of your account activity, our system identified activity associated with multiple accounts, including matched or hedged trading involving trial or bonus funds. This type of activity is not permitted under Toobit’s promotional and trading rules, which are designed to ensure fair participation for all users.

As a result, restrictions have been applied to the account in accordance with these rules. If you believe the decision was made in error or would like further clarification regarding your case, please contact our Support team at support@toobit.com so they can review the details with you directly.

Classificada 1 em 5 estrelas

NEVER USE TOOBIT

NEVER USE TOOBIT. they steal your money, belgium and the Netherland are not restricted and yet they say its restricted.. so yes.. my money is gone by now.

NEVER USE TOOLBIT

4 de setembro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Fathippo, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Classificada 1 em 5 estrelas

"Earn" winnings frozen for no reason

I deposited 200 USDT into this platform to use in an "Earn" event for new users. Once the event ended, when I tried to withdraw the amount plus my earnings (the earnings were a paltry 4 USDT and a fraction), they restricted my account and withdrawals due to "unusual trading activity." I literally didn't even open a single trade on the platform, and I was unable to withdraw my money. When I contacted support and explained the situation, they only allowed me to withdraw the initial 200 USDT deposit, not the earnings from the "Earn" event, supposedly because they were earned "without complying with the usage policies." They offered no evidence or plausible justification whatsoever to explain the restriction.

After reading the reports on this page, it's very clear that this is a widespread practice by this exchange towards its users. I strongly recommend not using this exchange. In my case, the issue involves a minuscule sum of money (which makes it even more unpleasant), but the pattern of behavior suggests that, generally, they do this to limit or outright eliminate any profits their users might make.

When this happened, I even completed the KYC procedure and requested a review of the situation, since it's impossible to violate trading policies if I haven't opened a single trade. To this day, I still haven't received any response, and those measly 4 USDT remain frozen.

UID: 169726343

12 de junho de 2026
Opinião espontânea

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