Toobit Opiniões 

124
TrustScore: 2.5 em 5

2,7

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My experience with TOOBIT was so bad.I created an account and they offered me bonus.I used bonus and make some profit.I cant withdraw my whole profit and my account is frozen now.I also did Advance ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using the Toobit exchange for a few months now and I haven't had any problems or encountered any bugs. I'm just waiting for other features like P2P like other exchanges have.

A empresa respondeu

Classificada 1 em 5 estrelas

Account restricted right after a profitable run - support only sending templates (ticket #20260909000056) Had a good trading day, ended up around $5,600 in profit, all manual trades, no bot... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de criptomoeda

Sobre Toobit

Escrito pela empresa


Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.

Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.

Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.

We offer a comprehensive trading experience with:
  • 1,000+ trading pairs
  • Spot and derivatives trading
  • Copy trading and grid bots
  • Up to 200x leverage
  • Seamless performance and 24/7 multilingual support

Recent awards and recognition:
  • Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
  • Best Crypto Exchange MENA 2025 – World Business Outlook Awards
  • Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards

Join us and discover the future of crypto trading.

Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

124 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(124)

66 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great platform

Great platform, easy to use interface. I wish they had more events like my favorite platform Phemex... but Toobit is up there if you want to trade crypto.

26 de novembro de 2025
Classificada 1 em 5 estrelas

Refuse to provide proof for wash trading accusations

Their reply is basically a wall of buzzwords: “batch registrations”, “abnormal arbitrage”, “identical patterns”. Notice something interesting. They still didn’t provide a single specific trade or account. Just algorithm smoke.

Customer service is probably just AI replying.

9 de março de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi there. Thank you again for your feedback. We understand that 'batch registrations' and 'identical patterns' can sound like jargon. These labels refer to specific behaviors that trigger our security protocols to protect the integrity of our marketplace.

To prevent bad actors from circumventing our safeguards, we are limited in how much 'under-the-hood' algorithmic data we can share publicly.

As we have previously communicated these findings, we consider this matter investigated. However, if you have new information to provide, please reach out to support@toobit.com.

Classificada 3 em 5 estrelas

Feel like it needs more security

Feel like it needs more security! App should block anyone else from logging on the link.

6 de janeiro de 2026
logótipo da Toobit

Resposta da Toobit

Hi Aaron, thank you for this feedback. Security is a top priority for us, and we appreciate you highlighting this area. We are always reviewing our login methods to ensure they remain secure and user-friendly.

I have passed your suggestion regarding link blocking/expiration to our product team for consideration in future updates.

Thanks for helping us improve!

Classificada 1 em 5 estrelas

The platform is laggy and delayed

The platform is laggy and delayed. They use an average buy and an average close that varies a lot and is 9 out of 10 in their favour ( that, on top of fees, is a combo made in hell for you and heaven for them)...all your trades start behind and close way behind.
you cant be trading seriously there

my reply, i dont know if they are aware, but I was mostly scalpîng which makes the outrageous even more evident...lag, delay and fees...fact on a small trade, 75% of the profits were absorbed, but you get a small average buy rebate on your next one, but what's up with my next close? likely to be screwed once again..that's my observation, they are on a totally different level for racking money.
also they might have a very small threshold for using customer funds as gas against their bid, because once you are in a trade, the tide can shift against you like crazy, like you were totally out of line using 50x levrage on small coin with no volume but you were using 8 10x 15$ it seems that really want to push you out of profitable trade and they will dont blink on that..be careful guys

3 de fevereiro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Frank, we are sorry to hear about your experience with platform latency and trade execution. We did an investigation and found that the lag and delay you mentioned are most likely due to temporary network/server fluctuations. Transaction prices are determined by real-time market matching rules and are affected by market liquidity and the volume of pending orders.

Regarding your experience with our average bid-ask and ask prices, these are also the result of real-time market matching. Toobit's transaction fees are all published on our official website, are transparent, and apply uniformly to all traders.

If you have any questions about specific closing orders, please provide the specific order number and transaction time, and we will verify the detailed transaction records for you.

If you are trading futures, we also want to ensure you are aware of our Zero Slippage Policy, which is designed to provide added protection for your trades. You can review the details here: https://www.toobit.com/en-US/announcement/zero-slippage-guarantee-added-protection-for-your-futures-trades

We thank you for your input, and will also continuously optimize the trading experience on Toobit. Thank you for your understanding and support.

As always, you can always reach out to us directly at support@toobit.com. We're here to help!

Classificada 1 em 5 estrelas

I'm very dissapointed in this platform.

I'm very dissapointed in this platform.
I deposit money to trade futures i received my bonus but when i want to withdraw my own money they froze my account and the support team is not responding on my emails for 1.5 days now. I did nothing strange and did the KYC as well. Just a withdraw and they blocked me. Worst support team i ever had and i'm trading on a lot off crypto platforms. If they not unlock me quick. i will never ever use this platform anymore. And also i warn FEFE who is a big client of yours.
Problems still not solved takes already 2-3 days really horrible. They not responding on emails the support team. If they solve my problem not today i'm going to court and regulators.

Don't lie that everthing is fixed now!!!!! Still frozen!!!!!!!!!!!!

31 de janeiro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi Mario, thank you for your feedback. We apologize for the frustration caused by the delay and the temporary restriction on your account. We follow strict compliance policies to ensure fairness and security for all users, which sometimes requires additional time for review.

We are writing to confirm that the restriction on your account has been fully lifted, and you can now proceed to withdraw your principal. We appreciate your patience while we completed the necessary checks.

We have also checked our backend systems and can confirm that the restriction on your account has been lifted. Please try the withdrawal operation again.

If you still experience any issue with withdrawing your funds, you can reach out to us directly at support@toobit.com so that we can investigate further. As always, we're here to help!

Classificada 1 em 5 estrelas

absolute scammers avoid at all cost!!!

absolute scammers avoid at all cost!!!

your typical withdrawal scam

29 de janeiro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi digital express, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Classificada 3 em 5 estrelas

Toobit forfeited my profit without clear reason

I opened an account via an affiliate link, deposited 4000 USDT, and received the 800 USDT bonus as stated in the terms. I completed full KYC and traded according to the bonus requirements.

When I requested a withdrawal after more than 24 hours, only my original deposit was returned — the entire profit (2000 USDT) was forfeited. Customer support claimed it was due to my region being ineligible for the bonus. However:

- The link they provided lists only a few excluded countries, none of which include EU nations.
- I was able to register, complete KYC, receive the bonus, and trade freely.
- When I requested a list of ineligible countries, they refused to provide it.

The explanation referring to a “risk control check” is vague and non-specific, with no actionable details. This appears arbitrary and inconsistent with the published bonus terms.

I urge Toobit to provide a clear, written justification or to release the profits immediately. Until then, I cannot recommend this platform.

UI: 260343812

UPDATE:
Thank you for your response. However, I must formally dispute the claim that my account engaged in “batch transactions”. This allegation is factually incorrect.
My trading activity consisted of only three manual trades: 2 short positions on SOL and 1 short position on POPCAT.
There were no automated strategies, no bots, no scripts, no API trading, and no batch or bulk order placement of any kind. Each trade was placed manually and individually via the standard trading interface.
Given this, I request the following:
- A clear definition of “batch transactions” as applied to my case.
- Concrete evidence supporting your claim (timestamps, order IDs, logs, or any specific activity you believe constitutes a violation).
- The exact clause in your Risk Control Rules that explicitly classifies three manual trades as “batch transactions”.
At present, your explanation consists solely of a generic reference to internal risk control rules, without any demonstrable linkage to my actual trading behavior. This is not sufficient justification for the forfeiture of legitimately earned profits.
Unless you can provide specific, verifiable evidence that I violated a clearly defined rule, the confiscation of my profit remains unjustified and arbitrary.
I expect a detailed and transparent response.

UPDATE (Resolution):
Following further review and communication with Toobit, the lock on my account has been lifted and the issue has been resolved. I appreciate that the matter was ultimately addressed and corrected.

29 de janeiro de 2026
Opinião espontânea
logótipo da Toobit

Resposta da Toobit

Hi PsycheNova, thank you for your patience while we escalated this for a comprehensive secondary review.

Following this re-evaluation, we have lifted the restrictions on your account. You are now able to proceed with your withdrawal.

We apologize for the frustration caused by the initial risk assessments and the delay in resolving this matter. We appreciate you providing the additional details that helped us rectify the situation.

If you encounter any further issues during the withdrawal process, please let us know immediately. As always, we are available at support@toobit.com.

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