Visited Crewe shop today. Found young lady that served me very helpful and knowledgeable about products she was a very nice young lady who helped me with my issues I was having. Came out of shop... Ver mais
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Leia as opiniões dos outros
What an amazing company,my parcel was held up with Evri,I had an online chat with Jack Wilson and he was amazing, excellent customer service and was told if it wasn't there the next day they would res... Ver mais
Totally Wicked themselves are great! Their customer service when I’ve called are lovely and polite. So no problem with them! However, for their Standard Delivery - they use Evri and as per the website... Ver mais
I have always had really good service from Totally Wicked up to the point of delivery. It annoys me that they use a sub standard delivery company (Every) and then i have to wait or fill out forms when... Ver mais
Informações sobre a empresa
Sobre Totally Wicked
Escrito pela empresa
About Us
Established in 2008, Totally Wicked is at the forefront of vaping in the UK.
We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
Our mission is to help smokers make the switch from smoking to vaping. We have a great deal of online support as well as all of our store staff and customer service team who are trained in smoking cessation advice.
We pride ourselves in helping every smoker come off the cigarettes in a way that works for them.
Totally Wicked E-liquid and E-cigarettes
Escrito pela empresa
- Here from the Start
- Established in 2008, Totally Wicked is at the forefront of vaping in the UK. We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
- Making Vaping Simple
- Whether you need an vape kit, tank or e-liquid, our information will be precise, succinct and easy to understand.
- Something for Everyone
- Our mission is to ensure vaping is accessible to everyone. Whether you are a brand new to vaping or a vaping veteran there will be a vaping product for you.
- UK Customer Service
- We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.
- Quality Assured
- Our vaping products are only the best, they are put through a rigorous testing regime and when we are happy that an e-cig meets our strict guidelines we are then happy to put our name on it.
Totally Wicked's Guarantee of E-Liquid Excellence
At Totally Wicked we pride ourselves on delivering to our customers only the best.
All our 'Made in UK' ranges, are made by Totally Wicked in our own facility. We know with full traceability where all our ingredients come from; they are all made to GMP standards (good manufacturing practice) and all are sourced from within the UK. We were one of the very first companies to use and continue to use pharmaceutical grade diluents and nicotine, and all our flavourings are GRAS – (generally recognized as safe) food grade.
Informações de contacto
Stancliffe St., BB2 2QR, Blackburn, Reino Unido
- 01254 692244
- info@totallywicked.co.uk
- www.totallywicked-eliquid.co.uk
Vape Subscriptions
4,6
Excelente
42 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Life long customer
Life long customer. Excellent products. Excellent customer services. Just needed to speak to them once a few years ago due to an error i made with an order which they sorted out swiftly in a proffessional and friendly manner. Highly recommended in every way.
19 de julho de 2026
Easy website to use
Easy website to use, big range of products to choose from & delivered to your door & kept up to date every step of the way
2 de outubro de 2026
Only buy products from totally wicked…
Only buy products from totally wicked they made in the UK and are safe to use
1 de outubro de 2026
Everything that was as promised
Everything that was as promised. Products are better than I expected. Thanks
2 de outubro de 2026
Service is great as always and I do…
Service is great as always and I do recommend people to use this service too.
1 de outubro de 2026
Great service and great products
Great service and great products. Fast delivery too.
2 de outubro de 2026
Superb service!
Superb service! Ordered Friday afternoon, delivered early next day.
2 de outubro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Lumina kit is not great
Really sad about this experience because totally wicked have been great to me as a customer for over a year or so now and my experience with the BM6000s has always been good but I purchased the Lumina Kit and the LX pods with it and it’s awful. It leaks everywhere constantly so I feel like I’m wasting a lot of liquid
1 de outubro de 2026
Resposta da Totally Wicked
Good Morning Jennifer,
Thank you for taking the time to share your feedback with us. I am sorry to hear that you have experienced a problem with your recent purchase - I've passed the details over to our customer service team who will contact you directly to have this resolved.
Kind Regards
Scarlett
Time to give up
Time to give up! The site gave me great information about a smooth vape which doesn’t hit the back of your throat and a good selection of flavours and strengths. Easy to select and my order was delivered within days. I’m nearly there!
26 de setembro de 2026
I love the quality of the products
I love the quality of the products. Delivery is quick and customer service is brilliant for advice.
1 de outubro de 2026
Great value delivery fast and prompt
2 de outubro de 2026
my last twq orders delivery has been…
my last twq orders delivery has been late and one left at the wrong house
1 de outubro de 2026
Since you've said you received my order…
Since you've said you received my order on 1st October I haven't had any more information about my delivery
1 de outubro de 2026
Resposta da Totally Wicked
Good Morning Kevin,
Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent order hasn't arrived.
I understand that you have been in contact with our customer service team who have now arranged for the items to be re-issued and delivery should be made tomorrow.
Please don't hesitate to get back in touch should you require any further assistance.
Kind Regards
Scarlett
Resposta da Totally Wicked
Good Morning Rebecca,
Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent order hasn't arrived; I understand how disappointing these situations can be and it certainly isn't the level of service we want for our customers.
I've passed the detail over to our customer service team who will investigate the delay and contact you directly to have this resolved.
Kind Regards
Scarlett
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