Very disappointed. Took three weeks to dry completely and despite following the instructions to the letter, after only two months it’s cracking and lifting up on my patio.
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Leia as opiniões dos outros
Ordered patio joining compound, now 10 days further down the line and still no reply or any indication of when this will be delivered. Most other companies would at least give some sort of notifi... Ver mais
A empresa respondeu
Purchased Geofix grouting for patio, 3 items were delivered broken/hard and unable to use. Contacted company and within 3 days had the 3 items replaced and finished off patio with great results. Excel... Ver mais
Received a phone call from Victoria to say that my online purchase had been returned to them and was this item required, yes I replied, ok let me see what I can do, give me 5mins, ok. Received a call... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Trade Building Supplies are a national supplier of specialist building products to the trade and people working on their home projects.
Informações de contacto
Units 22-23 , TQ12 3TD, Ipplepen, Reino Unido
- 01626 304 066
- sales@tradebuildingsupplies.co.uk
- www.tradebuildingproducts.co.uk
3,3
Aceitável
643 opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Needed a change of address in delivery
Needed a change of address in delivery. Emailed them straight away and it was changed seamlessly. Brilliant service. Thank you
23 de novembro de 2021
Opinião espontânea
Purchased Geofix grouting for patio
Purchased Geofix grouting for patio, 3 items were delivered broken/hard and unable to use. Contacted company and within 3 days had the 3 items replaced and finished off patio with great results. Excellent communication with them and great product. would have given 5 stars had the delivery came intact (but it is more than likely not their fault but the delivery company). I Would highly recommend, nothing was too much trouble.
18 de novembro de 2021
Opinião espontânea
Needed some tools to complete my salon…
Needed some tools to complete my salon renovation. Quick delivery and very happy with the tools!
Would highly recommend.
10 de novembro de 2021
Opinião espontânea
Very positive experience
Very positive experience, ordered a few items and all were delivered within the estimated delivery time shown on the site.
Well done!
19 de outubro de 2021
Opinião espontânea
These people are the worst I have ever…
These people are the worst I have ever dealt with.
They advertise as 'in stock' when it is not and continue to do so despite the product being unavailable.
They tell you it is despatched when it is not.
Getting a refund is like getting blood out of a stone.
Simply one lie after the next.
19 de outubro de 2021
Opinião espontânea
Resposta da Trade Building Supplies
Hello Paul,
Please may we have some further information on this if possible? The website has a clear indication the Rockwool page with estimated delivery dates.
There is a clear box beneath the product description that reads as follows;
✓ Estimated between --/--/-- and --/--/--
Please be aware there may be an extended lead time due to manufacturing delays. Please contact us to check stock or for further details.
If you provide an order number we can look into this in further detail.
Kind regards,
First class service
First class service, easy ordering and next day delivery 5 star.
9 de outubro de 2021
Superb!
Would highly recommend using Trade Building Supplies. Excellent product and service.
1 de outubro de 2021
Opinião espontânea
Send wrong product
Send wrong product, and wait for be delivered 10 days but should be 3-4 days
30 de setembro de 2021
Was despatched the same day I ordered
Was despatched the same day I ordered, very impressive!! Will use again.
28 de setembro de 2021
Really very good
Really very good, 2nd order with these guys and will order again.
27 de setembro de 2021
Received quickly
19 de setembro de 2021
First time i have used trade Building…
First time i have used trade Building Products excellent choice, fantastic price and rapid service. Will not be the last time i will use them !
Nick Ryland , North Shields.
17 de setembro de 2021
Fast delivery on a large product
Fast delivery on a large product, fair play to them for getting it here so quickly.
15 de setembro de 2021
Very pleased with my purchase
Very pleased with my purchase. Products are good quality and service was top notch! Will buy again.
14 de setembro de 2021
The products arrived quickly and well wrapped
The two products arrived quickly and were well wrapped. Very smooth.
13 de setembro de 2021
Shockingly bad experience.....beware
Shockingly bad experience.....beware
Ordered 3 items all showing in stock. Finally received 2 a month later - no emails answered and the only update i got was through chat. Had to chase the third, again through chat, 'told' it had been sent (not true), but that it was now out of stock so i would be refunded.
They continually failed to reach even the most basic level of service.
13 de setembro de 2021
Opinião espontânea
Problem free cancellation
Whilst I was unable to track my order and had no idea of delivery date, the cancellation process was quick with immediate refund.
10 de setembro de 2021
Opinião espontânea
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