I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais
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Leia as opiniões dos outros
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais
A empresa respondeu
Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Informações de contacto
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,5
Muito mau
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Transporting Items, so so, but Excellent Customer Service Representatives
While there On-site calibration service is very good, often the units returned from being calibrated in-house, when supplied with original packaging, are returned not packaged correctly. This enables the units or components to be damaged.
On a very positive note, the customer service people, at all levels, are very supportive. They will investigate all claims and assist with the resolution to the customers satisfaction. They will also provide a goodwill gesture and order at no charge replacement components.
15 de dezembro de 2017
Opinião espontânea
It is easy to order off the web-site …
It is easy to order off the web-site and the sales staff are great to work with. They keep you informed about the order.
15 de dezembro de 2017
Opinião espontânea
Poor communication on equipment status …
Poor communication on equipment status at several levels
15 de dezembro de 2017
Opinião espontânea
No issues smooth transaction.
15 de dezembro de 2017
Opinião espontânea
Always had good experiences with the …
Always had good experiences with the staff of Transcat. Very professional, kind and courteous. Doing business with Transcat for many years and will continue. Thank you
15 de dezembro de 2017
Opinião espontânea
Ordered and received as expected.
14 de dezembro de 2017
Opinião espontânea
Busines Owner
Transcar like all the time - top of the line company
13 de dezembro de 2017
Opinião espontânea
Great experience
Great customer service, very helpful. Received product 2 weeks earlier than estimated ship date! I highly recommend this company!
13 de dezembro de 2017
Opinião espontânea
We had ordered the milliamp meter at …
We had ordered the milliamp meter at the beginning of November and it took almost 30 days to receive it, even though the website led us to believe it would be shipped right away. Also, the website was not very informative about where we where in the sales and delivery process, so that we could plan for when it would arrive.
13 de dezembro de 2017
Opinião espontânea
No problems ordering
No problems ordering. Product arrived quickly.
13 de dezembro de 2017
Opinião espontânea
Excellent service
Excellent service, fast delivery and very competitively priced.
I would highly recommend Transcat.
13 de dezembro de 2017
Opinião espontânea
Great no issues to report will …
Great no issues to report will recommend going forward all partys instrested in purchasing a new meter
12 de dezembro de 2017
Opinião espontânea
Happy Customer
Great accurate professional service! Very responsive via email as well which most companies are not. Thanks!
12 de dezembro de 2017
Opinião espontânea
Fast response and fast shipping
12 de dezembro de 2017
Opinião espontânea
No problems
No problems, our order started with Gary Holbrook of ProteqSolutions. I was informed by Transcat @ each step, as to the status of the order. Received the Amps and they went right to work.
12 de dezembro de 2017
Opinião espontânea
Not a good experience
Placed the order and had to call several times for an update on delivery, one customer representative said she would call me with an update and didn't call. Very frustrating.
11 de dezembro de 2017
Opinião espontânea
From start to product sitting on my …
From start to product sitting on my deck. Experience was excellent and fast.
11 de dezembro de 2017
Opinião espontânea
Stopwatch purchase
My email request was responded to promptly and I received the calibrated equipment in a timely manner, I will be checking with Transcat first for all future equipment needs.
11 de dezembro de 2017
Opinião espontânea
Slow in responding to request for …
Slow in responding to request for shipping status. Took several days after placing order and two email requests for shipping status.
10 de dezembro de 2017
Opinião espontânea
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