Transcat Opiniões 

1460
•
TrustScore: 1.5 em 5

1,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais

Classificada 1 em 5 estrelas

Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais

Classificada 1 em 5 estrelas

Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais

Informações sobre a empresa

  1. Serviço técnico
  2. também em
  3. Fornecedor de instrumentos de medição

Escrito pela empresa

At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,5

Todas as opiniões

(1460)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Rating

Get positive and quick response from your sales team and assure that it will continue in future.

8 de dezembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

My package arrived only after I chased …

My package arrived only after I chased it down at noon a day after it was due! My customer was unable to use my services due to the late delivery! This problem has cost money so far and I probably will not get to make it back! The customers dependency has dropped and my competitor is now working on jobs that I would have been called upon! Transcat? Ups? Hrs? Who pays for this cluster? It appears that This is way more than I bargained for!!

6 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Overall Satisfied with my Purchase and Quick Delivery

Transcat was very helpful in assisting me with finding the caliper case I was looking for. I had looked at other vendors, but all of them not only shipped from China, but they had a 2-3 week back order. Transcat had ONE more case left in stock, so I assume that was my lucky day. Overall, they had awesome customer service, and would definitely come back for more future purchases. As a matter of fact, they carry a few other items at affordable pricing that my company has been considering purchasing on next year's budget. We will see how things turn out!

5 de dezembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Poor record keeping

Was told a unit was available closer to me. Turned out it was already sent out to someone else. You need to update your computer records to show a more accurate reflection of what is available. Another unit located farther away, but we paid higher amount to overnight it to us. Rate 2 stars.
Representative worked hard to find and secure the second unit and kept me informed. Rate him 5 stars.

21 de novembro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

We really needed it the day after …

We really needed it the day after order, the rep said it would be here that Friday. It was not. Then Transcat called one of my engineers (not the guy that made the order) just to say they will send it next week.

It was one bad experience, however, generally Trasncat performs excellently.

21 de novembro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Sales experience

Customer would have been able to purchase at the same price direct. The only way we could sell this was to discount the sales margin. Do not seem to have MRO resale price schedule

21 de novembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Ordered items on 9/29 with an …

Ordered items on 9/29 with an anticipated delivery of 10/27. On 11/4 I inquired on the status. Delivery had been pushed back to 11/22. Have currently received 2 of the 4 items.

21 de novembro de 2017
Opinião espontânea

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