Excellent gift to send daughter who had to go back to uni one week before her birthday! Items inside were brilliant - good value for money and made daughter happy to unwrap each day.
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Leia as opiniões dos outros
Bought a Hey Pumpkin treat box to be opened on my birthday, only to find when opened it, the Tote bag and socks were left out. VERY DISAPPOINTED with this. The fault was quickly rectified and missin... Ver mais
I ordered a box for my friend’s birthday and was really impressed with how quickly it was delivered, with no issues at all. The box was even better than I expected, filled with lovely, high-qualit... Ver mais
A empresa respondeu
First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Informações de contacto
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Reino Unido
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
TreatBox just keeps getting better!
TreatBox just keeps getting better!
I discovered it on Instagram last year and have gifted almost 20 boxes for birthdays, celebrations and just as a treat for loved ones!
The gifts keep evolving and the options are constantly upgrading!
Great work team Treatbox!
You have smashed simple personalised gifting!
1 de março de 2026
Opinião espontânea
Resposta da TreatBox
Hi Tia,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you love TreatBox and we would love to thank you for being such a loyal supporter of us!Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Valentine's gift
Got a gift for my wife on valentine's day. I ordered a day before and was scared about whether it will get to her on time, especially cuz it was a weekend but it got here fine. The pictures and description were accurate, therefore I knew exactly what i want to get for her. Great job by these guys!
14 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great products
It’s so easy to select items for the box and the selection is so varied there are so many different options to choose from. The body products are high quality and the chocolate treats are delicious!
13 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Camill,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found our website easy to use and enjoyed our large variety of products. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Really lovely box and handwritten card
Really lovely box and handwritten card. Thank you!
14 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! It is so good to hear that you found your TreatBox lovely and appreciate that we hand write each gift message.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
⭐⭐⭐⭐⭐ Quite Possibly the Cutest Gift I’ve Ever Given
I bought this Paris‑themed gift box for a friend and honestly… I’m a little jealous to be handing it over. I had a sneaky peek before wrapping it and everything inside is just adorable. The whole theme is spot on — every item matches perfectly, from the socks to the pouch to the heart stirrers and those macaron wax melts that look good enough to eat.
The quality is gorgeous, the presentation is beautiful, and it feels so thoughtfully put together. It genuinely looks like something you’d find in a little boutique tucked away in Paris.
I’ve now subscribed to the monthly Treatbox — and I can only hope every box is as good as this one!
23 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Belinda,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that your friend loved their February TreatBox. We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I absolutely adored the box I received…
I absolutely adored the box I received for my partner. What I particularly loved was the hand written card, it felt so personal. The other bits in the box were such great quality and they looked amazing.
Really great customer service too.
14 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Sarah,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you appreciated our hand written card, we really pride ourselves on hand writing each and every gift message. We are so happy to hear that you received great customer service from our team.Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely items, but didn’t fit letterbox
Lovely items, beautifully packaged and delivered within 24 hours. Just wish it was more suitable for letterbox delivery (postman left it outdoors in the rain).
13 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Catherine,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you loved the items and packaging for your TreatBox! I am so sorry that your TreatBox did not fit into your letterbox. Sadly not all of our TreatBoxes are able to fit into letterboxes, however we would never expect them to be left outside in the rain! Please could you pop an email over to hello@treatboxuk.com with your order number, we would love to look into this further.
Thank you so much - TreatBox 💗
Fab item!!!
Fab item!!!! Will definitely order again. Super fast postage and very reasonably priced. Cannot recommend enough!!
9 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Disappointing customer service
I’m writing this because my daughter is too nice to!
She ordered a gift box with a message that was meant to say “we have twin brains.” - because her and the recipient are so similar.
Instead, it was HAND written as “twin babies.”
That effectively turned the gift into what read like a surprise pregnancy announcement.
She emailed politely to make you aware, not asking for compensation whatsoever, simply flagging it in case it happened again and affected someone else in her position (she found out she can't have children recently).
But she received no response at all.
Mistakes happen!
But when you sell handwritten personalised gifts, accuracy and accountability matter - and so does responding to customers.
14 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Angela,
Firstly, I’m so sorry that your daughter didn’t receive a reply to her email, that shouldn’t have happened, and I completely understand why that would feel disappointing. She took the time to write to us so kindly, and we’re genuinely sorry that we missed the opportunity to respond properly at the time.
We’re also deeply sorry for the mistake in the handwritten message. Personalised gifts carry so much meaning, and we know how important it is that they’re written exactly as intended. We never want a mistake like that to take away from such a special gift.
We have since contacted your daughter directly to apologise and to make this right.
We’re a small team, and while that’s never an excuse, we are constantly improving our processes to ensure every gift and every customer experience receives the care and attention it deserves.
Thank you for taking the time to leave this feedback, it truly matters and helps us do better.
Thank you so much - TreatBox 💗
This month was just not my cup of tea…
This month was just not my cup of tea but I will def be able to use the contents as gifts for others.
4 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Nicola,
Thanks so much for taking the time to leave us a review, we really appreciate it! We completely understand that our February Monthly TreatBox was not to your taste, we really try to curate items that everyone will love but understand that it is not always possible. We are so happy to hear that you will be able to gift the items that are not suitable for you to others!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
So impressed with Treatbox 🫶🏻✨
So impressed with Treatbox, I ordered two valentines gift boxes for my daughters. They arrived quickly, beautifully packaged and with a gorgeous bunch of gifts inside. My daughters were over the moon. So reasonable to! Will definitely order again and recommend to family and friends.
11 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Victoria,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your daughters loved their Valentine's TreatBoxes.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
An absolute delightful box,full of treats!
An absolute delightful box,full of treats.well packaged ,quality goods and my friend loved it ! Thanks
11 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Alison,
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely quality items
Lovely quality items. Suitable for any occasion.
12 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Sue,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our items and find TreatBox to be suitable for any occasion.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Always amazing!
I have ordered with Treatbox a few times now and the gift recipients have always loved the items! Exceptional customer service too!
27 de janeiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Lizzie,
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so happy to hear that you received great customer service from our team.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Always a treat to get an order from…
Always a treat to get an order from Treatbox either for yourself or as a present! Quality products, cute packaging and amazing CS!
4 de janeiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Excited to send my friend a treatbox, excellent service
Excited to send my friend a treatbox, as she deserves a bit of a pick me up. Wonderful selection of goodies to put in it and I know she's going to love the personalised, handwritten note that comes with it.
Also I managed to put the wrong address on the order and the wonderful customer service stopped the order and readdressed it for me before the parcel accidentally came to me. Was so happy they could help me after I did that! Thanks again Molly!
13 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you appreciated our hand written notes, it is something that we really pride ourselves on! We are so glad to hear that you received excellent customer service from Molly.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
A very well put together box
A very well put together box. A welcome surprise to come home to.
2 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
My experience was great with this company as great service and customer support
My experience was great with this company, my one of box for my daughter birthday was so lovely done. She loved it. The pyjamas are great quality. We had to change them for a different size, this was done so easily and quickly, very good customer service
12 de janeiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗
Box of love
What an absolute smasher this months box was, filled with the most gorgeous Paris themed surprises. Loved every piece!
5 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hi Nina,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you loved your February TreatBox!We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Great Pyjamas
Received Treat Box's cotton PJ's for Christmas, liked them so much, I purchased another in the sale.
Easy ordering and quick delivery from TreatBox. Very pleased
8 de fevereiro de 2026
Opinião espontânea
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗
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