truestore.co.uk Opiniões 

My order wasn't delivered in 6-7 days, as it should be. Now I am waiting for a answer from the support...

Update: The Supplier lost my package and they haven't been noticed.
Quality is perfect👍

Really nice ring but packaging could 100% be better. Ring came in a ziplock bag and the mailing bag only. No boxes or anything but besides that it’s all good

Great products, returned a ring as it came up small and the customer services team were super helpful.

Really great rings at an excellent price! Was expecting the quality to be not so great, but was so happy when they arrived!

Brilliant customer service from Chris. Very helpful and kind, and the issue was resolved very quickly.

For how far they came. It was in a reasonable time. Love the fact that both fit great.

I received a lovely email from Chris informing me the ring size I ordered was unavailable and he offered me alternative sizes. Chris was friendly and amended the order ASAP. Brilliant customer service from the team, would definitely be ordering again!

Had a mix up with exchanging an order, but the customer service were really helpful and offered 50% off a new order

Amazing service!
Customer service went above and beyond to help find my sizing. Overall great experience and jewelry is fire! Thank you Guy!

Ordered a sweatshirt online. Quickly got an email from Guy to advise the garment I’d ordered was out of stock. He sent me measurements of sizes available so I could choose another size or receive a full refund. Chose another size. So helpful. I purchased a beanie when in the shop last year. We really enjoyed chatting to Guy about the store, his stock and his designs. Really interesting back story. Great independent shop. Brilliant to deal with. Highly recommend.

Purchased ring for my daughter, had to exchange as it was too small. Store very helpful and replaced without issue. When e-mails were sent they were answered promptly . Would recommend .

セール時に頼んだ商品が色違いで届いた。
返金はしてもらえたが本当に欲しかった色は再購入になってしまい、金額もセール金額ではなくなってしまった

I ordered some trainers online on a Saturday and upon checking realised after completing they were the wrong size. I sent a message via the customer service address which auto-response said wasn't checked out of office hours. However, a reply quickly followed saying it was no problem and the correct size would be switched - even though this was late in the day and marked as posted.. Correct shoes came 3 days later ( it was over new year!) Excellent service and the shoes were priced well below any other online store i could find. Excellent all round.

Product arrived timely was exactly as depicted etc.

Ordered a few things with truestore. Always a great service.

Excellent customer service. Very helpful in suggesting the best items and sizes for me. All in all great experience.
Unique store with wide selection of rare luxury vintage and great quality new brands. Cannot recommend highly enough.

Great store. Great team. 10/10 would recommend

I have been waiting 3 weeks for the products to come and they haven’t arrived yet and I’ve not heard any updates on the shipping.

I ordered a pair of trainers and 4 weeks later I still haven’t received the item. I’ve messaged customer service twice and have not received a response. There is no contact phone number and no way of getting a refund. Awful company, avoid at all costs. Crooks