TUSTING Opiniões 

97
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have just received the brown butter Swift tote. The rich heavy grain pebbled leather and clean lines make this an understated but beautiful bag. The rounded handles feel comfortable on my shoulder,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant customer service from Lucy and team. I wanted to buy a couple of small items in Crimson, a colour which wasn’t showing in the new season Autumn colours. The glasses case and credit c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful quality, value and exceptional customer service - personal and genuine. Purchased the Mini Holly in Tan and Journal cover in Sunset. Placed my order on a Friday and it was delivered to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a wonderful British company producing exquisite hand made products from superior leathers and other materials. Most are sold under their own name but they have also produced for Church’s Shoe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e malas de viagem
  2. também em
  3. Loja de malas e bolsas

Escrito pela empresa

Tusting is a British leather goods atelier known for luxury handbags, briefcases and luggage. A ‘quiet luxury’ brand favoured by those who seek subtle, timelessly stylish leather bags and accessories, Tusting's beautiful pieces are entirely British-made, being designed and handcrafted from beginning to end in the workshop at Tusting HQ in Lavendon, Buckinghamshire. A fifth-generation, family-run company, Tusting first came into being in 1875 as a tannery to supply the Northamptonshire shoe trade. Diversifying and eventually specialising in making beautiful products from these leathers, a deep knowledge and appreciation for this ages-old material has been carried forward through all those generations to the modern day so that now this knowledge is invested in every item created in the Tusting workshop. Tusting leather goods are inherently highly sustainable through the materials chosen and the longevity of their lifecycle. All leather used begins as a byproduct of the food industry, is up-cycled by gold-standard tanneries (certified for the highest level of environmental stewardship) and is accompanied by the most durable metal components available. As a result, longevity is a key feature of Tusting products, with many pieces still in daily use over 30 years after they were first made, representing extraordinary sustainability and value for money.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

97 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(97)

27 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful product

Tusting is an exemplary company. Their product is beautiful and well made. I love my Holly bag. The customer service is wonderful…eager to answer questions with a high level of courtesy and professionalism. I look forward to my next purchase!

20 de novembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you so much Susan, we sincerely appreciate this kind review and look forward to helping you choose that next purchase!

Classificada 5 em 5 estrelas

Handmade in England

Handmade in England, family business and great service! And so nice handbags! I love my mini holly!!

1 de dezembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you so much, Cecilia!

Classificada 5 em 5 estrelas

Simply Stunning

Simply stunning handbags with the utmost ATD
The whole experience at Tusting has been brilliant
My bags are soft, supple and beautiful so, so well made.

20 de novembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you for the lovely words, Maxine, it's a pleasure to welcome you to the extended Tusting family!

Classificada 5 em 5 estrelas

What a wonderful British company…

What a wonderful British company producing exquisite hand made products from superior leathers and other materials. Most are sold under their own name but they have also produced for Church’s Shoes and for M & S Best of British range.

I recently made many purchases at their annual sample sale. A laptop bag was missing the shoulder strap. No problem as one was swiftly provided to complete a Christmas present.

I cannot speak more highly for the company AND its product

24 de novembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you Michael for the lovely review; we're delighted to welcome you to the extended Tusting family and hope to see you again soon!

Classificada 5 em 5 estrelas

My new “go to “ for handbags.

I am a fairly new Tusting client and I am really impressed with the beautiful quality of their bags. I also like the fact that they are reasonably priced, unlike some of their competitors, who, in my opinion, charge ridiculous amounts for their bags, and have priced themselves out of the market. Tusting customer service is also head and shoulders above their competitors, especially Lucy Kershaw, Customer services, coordinator, who goes above and beyond in her friendly and efficient service. I will certainly be buying more lovely bags from Tusting.

17 de novembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you, Yvonne, for your lovely review! We loved welcoming you to the extended Tusting family, and hope to see you again very soon.

Classificada 5 em 5 estrelas

They are the most beautiful bags

They are the most beautiful bags - fabulous quality and amazing customer service. I have work bags, handbags and small leather goods and I use them every single day.

1 de novembro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thanks so much for the kind review Sarah and, of course, for being such a great customer.

Classificada 5 em 5 estrelas

Luxury products with amazing aftercare…

Luxury products with amazing aftercare from a lovely company.
I have a number of Tusting products and the quality is second to none.
After lots of hard wear, they will help you revitalise the products - just awesome service.

5 de outubro de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you so much for the kind words Mark, we really appreciate you sharing your review and we look forward to doing business with you again very soon.

Classificada 5 em 5 estrelas

Wonderful leather bags

Brilliant bags- I now have two-excellent customer service and extremely helpful and pleasant to deal with.
I am delighted with my bags and will definitely buy from the company again.

2 de agosto de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Jane, thank you so much for the lovely review! It means a lot to get your feedback and we have shared it with our workshop staff who deserve all the praise for making the bags you are enjoying. We look forward to helping you with your next purchase. 😊

Classificada 5 em 5 estrelas

Tusting is synonymous with quality

Tusting is synonymous with quality, the bags, the customer service, (nothing is too much trouble) the materials and the longevity of the products. One of my favourite pieces is 20 years old and still looks amazing! I love love love these beautiful bags ❤️

22 de agosto de 2023
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you Mia for your great review and it's wonderful to hear of your old favourite still being well loved after decades of use!

Classificada 5 em 5 estrelas

Outstanding service and beautiful bags-…

Outstanding service and beautiful bags- I ordered a bag which was out of stock and customer service rang me to offer a replacement which I am delighted with- it was slightly more expensive but they covered the cost, just the kind of service you don't expect anymore. The bag itself is stunning, very high quality leather, a very fine finish. It came beautifully presented too.

17 de março de 2022
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you so much for sharing your experience Natalia, we really appreciate it – enjoy your new bag!

Classificada 5 em 5 estrelas

Outstanding

I bought a Mini Holly handbag from this company after seeing the Duchess of Cambridge carrying one and thinking it looked really cute. I got so much more than a cute handbag - it is absolutely beautiful! They really do make them themselves, in England (unlike almost all the better-known British brands!), the leather is gorgeous and their service was just amazing.
I'm lusting after some of their luggage now...

22 de janeiro de 2022
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you for your lovely feedback Thomasina, we look forward to helping you choose some luggage too!

Classificada 5 em 5 estrelas

Returning customer after many…

Returning customer after many purchases, the level of personal service is outstanding. Nothing is too much trouble, loved the recent collaboration with India Hicks - made in england & excellent service.

15 de dezembro de 2021
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Thank you so much for the lovely kind words, we love to be able to share this kind of feedback with the staff and we look forward very much to helping you again soon!

Classificada 5 em 5 estrelas

Excellent products, firm and service

Excellent firm and service. I bought a Tusting briefcase in 2011 and 10 years later the clasp broke. Tusting's team took the strap in, repaired it and returned it for no charge in under a week. What is not to love?

16 de outubro de 2021
Opinião espontânea
logótipo da TUSTING

Resposta da TUSTING

Hi Liam,
Thank you for your kind feedback! We're always happy to keep our bags in service if at all possible, no matter how many miles they've done.

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