Two Wheels Empire Opiniões 287

Superb experience with the ‘TWO WHEELS EMPIRE’ team. A lot of advice, thanks to the team for taking the time to advise me on the compatibility of certain products with my bike model. Product received quickly. I have already recommended you to a friend who also had a good experience with his purchase. I plan to order again soon.

Excellent customer service. Great advice. Nothing too much trouble.
The kit is brilliant and works really well.

Product came to my office really fast and in perfect condicion but what is Worth saying you do have the BEST customer service around.Can't wait to buy another bike to pyrchase another levociraptor and talk with customer service once again!Ride fast!Don't die!

These guys are amazing, always super helpful if you need anything. Always go extra mile for a customer. Love it!

Really helpful, chip was easy to fit and works great, transformed my bike

I have one word to say to you, Sima (Two Wheels…WOW 😮
From the order to the dispatch. Keeping me advised every day. Delivered when it was supposed to be.
Only 5 minutes to fit. And the end Result, fantastic.
Thank you so so much to everyone at Two Wheels Empire.

Spoke with Sam regarding advice I’d been given from another shop and she advised me that the product they recommended was the wrong item. Sam gave me the exact item needed and even took time to video call to make sure it was set up correctly…10/10 service and highly recommended 👊🏻

Quick delivery
Well packed
As described

Had an issue regarding having ordered the wrong item my own fault but was resolved very quickly and efficiently

Been over 2 weeks and still not received my order!!

Fantastic customer service.

A year after purchase I had lost parts for my Speedbox chip, emailed Speedbox direct and they didn't have a clue what I was talking about.

Emailed Two Wheels and a lovely person named Sima walked me through exactly what I needed and even ordered it direct for me.
I Would definitely buy again from here.

Thanks again Sima

I rang the same day I ordered to make sure was all correct, the phone number is for a women that doesn’t even work in the office, she’s said her name was Sam. The email I sent was to a justas, says it comes from uk warehouse, it doesn’t, from Lithuania, states 1-3 days shipping. Just under 2 weeks. Asked why, he then tells me latest Friday it’s Saturday I’ve rang Royal Mail and they are saying mid next week. Keep clear and use another company. Will be easier and wish I used ev freaks now probably would have had it now. All I wanted was honesty and everyone seems to come up with excuses. Take the criticism and use it

Absolutely spot with all aspects of sale brilliant customer service very supportive and order come faster than expected 10 out 10 for me 🥇

Bought the Speedfun Furious Evo Easy+ for my new Haibike Trekker 3, was slightly hesitant about which to buy and wether it would work along side my gps tracker. Emailed them and talked to Sima in person and got the information i needed from manufacturer regarding latest software. Unfortunately they were out of stock, but got one from european stockist which took 7 days and refunded my express delivery promptley. On arrival i was being a bit thick installing it and called Sima who again was happy to help me and soon had tuning chip in and running. Now my bike is running the way i want. Thank you guys i will be sure to recommend you to people i know.

The response was little bit slow but the service, product and delivery was excellent 👍