This is the fifth time I have bought a carpet from United Carpets and I have always been very happy with the results. The store had a wide range of samples and it was easy to find exactly what I wante... Ver mais
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Leia as opiniões dos outros
Brilliant service from start to finish. Pam in store was brilliant. So helpful, friendly and knowledgeable. She was an absolute pleasure
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Very good selection of carpets, underlays and accessories with sound advice from the sales team. The estimating process was accurate with the final pricing transparent-no hidden extras tagged on. My... Ver mais
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Staff were knowledgeable. Their advice was useful and helpful in making my decisions. I was happy with the price although some elements could have been made more transparent, but overall happy with my... Ver mais
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Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
Sloper Road, CF11 8AA, Cardiff, Reino Unido
- 029 2038 3770
4,4
Excelente
119 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da United Carpets & Beds - Cardiff
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received great service from the team at United Carpets & Beds Cardiff.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Cardiff
Resposta da United Carpets & Beds - Cardiff
Hi Justine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Cardiff with the team being delighted that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff
Great company
Great company used many times over always please with our items and the fitting teams are always excellent
13 de janeiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service in-store and at fitting.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff
Carpet good quality
Carpet good quality, men were quick and sufficient, plus polite
8 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Claire,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have had a great fitting experience with the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff.
Very good price and very helpful in…
Very good price and very helpful in store. The fitters were prompt and managed to fit all flooring in a single day.
8 de janeiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Matthew,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and received great service from the team in-store and a great price for your flooring.
Our fitters will be delighted to hear that you had a great fitting experience with them working quickly and efficiently to get all the work done in a day.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff
Fantastic company and great set of…
Fantastic company and great set of fitters. Been using the company for a while and they have always delivered. Thanks for sorting my home with nice carpets
8 de dezembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Joseph,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you once again have had a great in-store and fitting experience with the team at United Carpets & Beds Cardiff.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Cardiff
Very pleased with carpets and fitters
Very pleased with carpets and fitters, would 100% recommend a
31 de outubro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Helena,
Thankyou for leaving us a 5 star review.
All the team love to hear such great comments about our products and services and that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff
Had a good experience with United…
Had a good experience with United carpets, when we had our carpets fitted. They were professional in dealing with our request.
Matthew, who fitted our carpet, was very professional and his work is great and clean. He had done it on his own and done it fast.
26 de outubro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Tata,
Thankyou for leaving us a 5 star review. We are delighted to hear you had a quick and efficient fitting experience by Matthew.
We look forward to assisting you again.
All the best
United Carpets & Beds Cardiff
The service was brilliant
9 de novembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Kevyn,
Thankyou for leaving us a 5 star review. We are glad you experienced great service at United Carpets & Beds Cardiff.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cardiff
Great and professional
Great team from the purchase to the fitting. The fitting team were really helpful and fitted both the hallway and living with great ease even helped me move some of the furniture back into place.
Definitely would recommend
19 de setembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Andrew
Thanks for leaving us a review - we're glad you were happy with your purchase and the fitting. We hope to see you again soon.
Thanks - The United Carpets Team
Will NEVER return
Sloper Road Cardiff
I have bought flooring from this store many many times before and although the customer service always left a lot to be desired, the quality of the carpets and the price were excellent. Having just moved into a house that needed new flooring in every room my first choice was obviously United Carpets. We went in to choose our carpets having been measured up for them and there was an offer of free fitting when you bought underlay. The staff are the most miserable, unwelcoming and unhelpful people ever and made me feel really uncomfortable. However, not having the time to go anywhere else we chose and arranged fitting. Carpets have been fitted and they are lovely but the underlay cost more than the already expensive carpets. I did go back to get the prices for the remaining rooms but left after an exchange that left me feeling even more uncomfortable than previously and we decided not to return and instead opted for a different local company and oh what a world of difference that was. We realised that we had paid over the odds for the carpets and underlay from utd and the flooring for the other rooms in our house came in at roughly £200 cheaper per room than we were quoted at utd carpets for like for like carpets and unserlay. I have always recommended them to everyone but will no longer be doing so, instead recommending the company we have just used instead.
12 de setembro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi there - thank you for taking the time to leave a review regarding your experience with United Carpets and Beds. We pride ourselves on great customer service, so it's disappointing to see that we did not reach those usually high standards with your on your visit. I have passed your feedback to the store manager so they can look into this and ensure we are always delivering the best customer service we can in store.
Regarding your quote, I am sorry that you were unhappy with your price. We have a huge range of carpets and flooring in store to suit any budget, including carpets from £5.99 per square meter and a selection of room-size rollends. We're always happy to work with your project budget. Sorry we were not able to find the perfect match for you this time, but thanks again for taking the time to leave us your feedback.
Exellent
Well I just love my black sapphire
Carpet.really impressed.carpet
Fitters great.underlay lovely quality.
United a friendly company really
Helpful.i recommend them go on and
Buy now.
3 de outubro de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Susan,
We appreciate you sharing your experience and are delighted that you love your carpet.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We have been using united carpets for…
We have been using united carpets for years now and they always deliver great results and are very professional. Will certainly still be using them in the future
23 de agosto de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Julie,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent Service
Everything was clearly explained, including the price. There were no surprise charges and they did exactly what I wanted. The fitters were excellent too. In and out in a few hours having floored 3/4 of the house. Very professional service and would highly recommend.
25 de julho de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent
Amazing staff in shop,so helpful and the fitters wasted no time sitting flooring in my living room,will definitely be using them again 😊
20 de julho de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Vincent
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Fantastic
Fantastic! We were well-looked after from start to finish. Staff in the shop were lovely, really helpful and they have a huge variety of carpets at a fantastic price (far cheaper than the big brand shops). Delivery was really quick too. We had to delay fitting due to a leak and they were very accomodating and said the fitters will work around us. When the fitters arrived they were polite and got straight to work. They did an excellent job. We are so pleased with the carpet. Had it a few weeks and it's such good quality and looks amazing. We will be returning to United Carpets again.
24 de julho de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Netty
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Amazing fitters
Outstanding service from beginning to the end and I had the most delightful fitters who were amazing, funny and very polite. My new carpet is amazing. Thank you !
19 de julho de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi Jacky
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent
From choosing the carpet to the fitters....excellent customer service
7 de julho de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Dear Bev,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Resposta da United Carpets & Beds - Cardiff
Hi Sally,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Quality
Very friendly sales lady, nothing was too much trouble. Fitters were punctual, respectful, and did a great job. Quality carpet and I couldn't be happier with it. Great communication throughout. Overall a quality service, highly recommend.
13 de abril de 2023
Opinião espontânea
Resposta da United Carpets & Beds - Cardiff
Hi CarJam
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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