I contacted Upvcstore, after a gearbox broke in my window, I sent them photos, measurements etc, via WhatsApp a bonus for me, it meant I didn't have to speak to a sales rep or deal with telephone call... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a UPVC Fenster-fix Premium Window Pen to cover a few scratches on our front door. Arrived promptly, perfect colour match, easy and very quick to use.
The one star review reflects the unacceptable customer service received. I ordered and paid for 3 items and received 2 of them. Since then I have contacted UPVC store by phone, text and email multiple... Ver mais
I placed an order on 26th March. I received an update from Evri on 27th March stating they were expecting my order. This has not yet been received on 13th April. I have contacted UPVC Stores multiple... Ver mais
Informações sobre a empresa
Escrito pela empresa
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Informações de contacto
Reino Unido
- www.upvc-store.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication
Good communication, good follow up and product all as described.
Quick delivery.
Excellent fit ,arrived in good…
Excellent fit ,arrived in good time.very good price.Would buy again
Easy and quick transaction
Went out of their way to help.
I was after a number of hinges but the website would only let me purchase 8. After contacting the store they were able to confirm how many they had in stock and was able to purchase more.
Was the first time I’ve used UPVCSTORE…
Was the first time I’ve used UPVCSTORE and I somehow double ordered what I required
I got in touch with Ben In Customer Service and he immediately corrected my mistake
Thank you Ben
Very much appreciated
Jeff Brooke
Replacement 3pt lock gearbox
Was looking for a replacement gearbox for a door. Asked a question on the online chat and was given a link to the part I needed to replace the part I had. Placed the order. It came quickly and was the right bit for the job.
Product did what it said t would do.
Received on time
Received on time, item is exactly what I needed, price is very good. Thank you
Fast and accurate
They " Handled " it very well
They quoted all the necessary dimensions for the product which allowed me to order with confidence that it would fit, and it did. I am very pleased with the end result.The shipping was true to word and arrived on time.
Delivered very quickly.
Terrible company
Terrible company, I ordered a euro lock the wrong size which I returned in line with their returns policy. They’ve had the item for over 2 weeks and I still haven’t received my refund, sent 4 emails and no response to any! Avoid at all costs!
So very helpful
Just had an online chat to identify a component. First class service, item identified in short order, now placing an order.
I would give 5 stars
I would give 5 stars, but waiting for part and see if it all works ok. However, speedy webchat, uploaded some photos of door gear box, asked me some simple questions and linked me to the correct product right away. Just the service I needed. Fabulous!
Fantastic service.
They identified the replacement lock, via webchat, I needed in less than 30s, with a link to the page. A fantastic service.
Brilliant service
Got advice on how to identify a lock on a door and brought up the link to the lock itself, all on a Saturday morning. Excellent service
Such a crap company
Such a crap company. Bought a window hinge and even I explained what I really need to the guy on the phone, they sent a wrong one and when I showed it to my builder her said is wrong and he ordered himself the one he needs , contacted UPVC store and explain them and asked for return and refund, they were the worst company ever, took months to send me the return voucher. I paid £19.56 including £4.99 delivery and when I returned it they charged around £6 for return. disgrace , I just left it , they are not worth the hassle. Crap company ,
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