Venture Opiniões 

307
•
TrustScore: 3 em 5

3,2

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Promised delivery in two working days but arrived after 11 days. Seller doesn’t respond at all. Shit service

Classificada 5 em 5 estrelas

10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Ver mais

Classificada 2 em 5 estrelas

Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I ordered a Safety gate which arrived quickly and efficiently, however, I then realised I needed an extension piece as the doorway is slightly wider than standard. I ordered it and was told via email... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

307 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(307)

14 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Impressed

Really pleased, ordered and delivered next morning. What more could you ask for. I purchased the Ventura Aura. Very happy with the product.

19 de julho de 2022
Classificada 1 em 5 estrelas

Bought the Aura pushchair by Venture…

Bought the Aura pushchair by Venture direct from there website and after having it for a week the brake has broken. Obviously this is not great for only having the item a week and it’s unsafe to but a baby in the pushchair when the brake doesn’t work. We’ve tried contacting them but have had no response at all. Very disappointed when it’s not a cheap item at all.

8 de julho de 2022
Opinião espontânea
logótipo da Venture

Resposta da Venture

Hi, thank you for your feedback. We're very dissapointed to hear your Aura stroller has become faulty, and we're sorry you haven't heard back from us. Please contact us directly via hello@ventureuk.com and one of our helpful colleagues will be able to assist you.

Classificada 5 em 5 estrelas

Happy Customer

Very pleased with the playpen we bought. Good value for money and very quick delivery! Would highly recommend!

6 de julho de 2022
Classificada 5 em 5 estrelas

Excellent service and wonderful product

Venture UK were promot and extremely helpful when I sought their advice on a purchase and the product that has arrived is simply wonderful. Not only this, but the delivery was quick and easy despite us being located outside of the UK. I would recommend this company whole heartedly.

29 de junho de 2022
Classificada 5 em 5 estrelas

Great safety gate

Great safety gate tall enough for when my xl bully puppy is fully grown, to keep him safe from getting out in the street 5⭐️ From me easily to put up

29 de junho de 2022
Classificada 4 em 5 estrelas

Great service

Great service. Delivered intact, on time, and pretty much as expected. It wasn't entirely clear when ordering that the playpen wasn't fully adaptable. I read that it's shape could be altered and reconfigured but you are limited by certain factors like the floor tile end-piece options. Also similar products have moveable/pivotable fixings and it wasn't clear in the description online that these were rigid. Having said that, the product is probably more durable for that. A video demonstrating how to put it together would have been helpful.

22 de junho de 2022
Classificada 3 em 5 estrelas

Not next day delivery

Ordered as said next day delivery. Took 5 days to arrive because of bank hol/ weekend but no communication to tell me that was the case. Would have been better ordering off Amazon but wanted to deal with the company direct. Will stick to Amazon for a better delivery service next time

8 de junho de 2022
logótipo da Venture

Resposta da Venture

Hi, thanks for sharing your experience with us. We're sorry to hear your item arrived later than expected. Unfortunately although we dispatch items in time for next day delivery, once the parcel leaves our facility it is in the hands of the selected carrier. Factors such as bank holidays and public holidays can impact the length of time it takes for items to be delivered, and each carrier has different policies in regards to this. In such instances we always select the best carrier option for the customer to try and reduce the impact on delivery time.

As you point out our range is also available through Amazon, and when fulfilled by Amazon they can offer faster delivery in instances of public holidays.

However shopping with us directly allows us to exclusive discounts, offers and better support, so it's about weighing up those options.

Once again thank you for shopping with us and thank you for your feedback, we try to take everything on board and improve our services where possible.

Classificada 5 em 5 estrelas

Great dog gate and customer service

Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got through 2 gates! Managed to modify the 2nd and keep it going quite a while. Fingers crossed the 3rd will last even longer.Best and easiest to use dog gate we've had and we've had quite a few with previous dogs

7 de junho de 2022

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