Promised delivery in two working days but arrived after 11 days. Seller doesn’t respond at all. Shit service
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Leia as opiniões dos outros
10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Ver mais
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Ver mais
A empresa respondeu
I ordered a Safety gate which arrived quickly and efficiently, however, I then realised I needed an extension piece as the doorway is slightly wider than standard. I ordered it and was told via email... Ver mais
Informações sobre a empresa
Escrito pela empresa
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Informações de contacto
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Reino Unido
- hello@venture-baby.com
- www.ventureuk.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
I bought a playpen from Venture & the product is top quality, very fast delivery & great customer service, would highly recommend this company!
Delivered within 4 days of ordering
Delivered within 4 days of ordering. Exactly as described. Delighted with my purchase
Brilliant Customer Service
After initially receiving my 1st Item, and posting a review highlighting it was the wrong colour. Customer Services got in touch, and organised to send a replacement item item out, and collect the item that was the incorrect colour. I am pleased to say that this happened this morning, and to think that the original item only arrived on Monday of this week.The level of Customer service is excellent, and faultless, and kept me informed of everything was polite helpful and understanding. The item itself was chosen for the safety features for our Grand daughter, but customer service topped with that is second to none.
I am extremely happy and grateful that time was taken to send a replacement item containing the correct colour I ordered.. Sooo Amazing... Thank You. Thank you
Top serice
Order was processed and dispatched within an hour or two.
Would highly recommend going ot their site for the order. I know that they also sell on Amazon, but support the company itself. Especially since they price was lower on Venture's site at the time of purchase.
My toddler loves the product. The flooring and toys that come with it keep the him entertained for hours.
Good service 👍 👌
Great customer service
I ordered a playpen at around 2.45 on the Friday and it arrived by 11 on Saturday. The price was great and the product is fantastic. What brilliant customer service!
My child loves his potty and the…
My child loves his potty and the delivery was quick
Will highly recommend
Amazing purchase
My 2.5 year old loves her new wc ( potty) . She refused so many times to go on the ordinary potty because was uncomfortable to seat on, but this one is perfect for her size and the sounds and light are brilliant.
Very good this product
Very quick dispatch and delivery
Very quick dispatch and delivery. Well packaged items.
Excellent customer service
I placed an online order for all stars duo playpen, delivery was quick but unfortunately I had a missing panel. After emailing customer service they arranged for the missing panel to be sent out the following day. The playpen is well made and a lovely design.
Thank you Venture for a lovely playpen.
Althoug they send the wrong colour of…
Althoug they send the wrong colour of the product, which arrived next day as they promised, they quickly resoved the issue when informed. Mistakes happen and how you handle them makes the difference, so many many thank to Venture UK team.
A little harder to put together than…
A little harder to put together than expected but very happy
Really like the play mats I purchased…
Really like the play mats I purchased which were dispatched within 24 hours but not received until 5 days later as Royal Mail delivery service is slow.
Fast delivery and the item is great!
Fast delivery and the item is great!
It's so quick and easy to set up, and take down and feels pretty sturdy. I ordered the UV canopy too so my little boy and I can sit outside. Love it so far!
Amazing good quality products
Amazing good quality products. Arrived quickly and exactly what we needed.
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