Victoria Linen Co Opiniões 

130
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a Brushed cotton duvet cover from Victoria linen for those cooler nights. Material is beautiful & soft & very well made. Looks lovely on my bed. It took a few weeks as it was made to orde... Ver mais

Classificada 5 em 5 estrelas

I emailed with my query and had a response very quickly and it answered my questions perfectly and precisely. I placed my order, had a receipt by email and due to there word my order arrived within th... Ver mais

Classificada 5 em 5 estrelas

At 75yrs of age and not being born with an electronic gadget in my hand this seemingly small company is exceptional. I am an old fashioned shopper liking to feel, touch and visibly see the product.... Ver mais

Classificada 5 em 5 estrelas

I buy all my sheets and pillowcases from Victoria Linen Company. If you need any help in ordering or working out what you need size wise etc the company are really helpful. The sheets are fabulous q... Ver mais

Informações sobre a empresa

  1. Loja de roupas de cama

Informação fornecida por diversas fontes externas

Victoria Linen are specialists in making high quality bedding and made to measure curtains. We produce bespoke bedding made in 200, 400 and 1000 thread count luxury fabrics. Contact us on 01706 220020 for more information or if you require samples of ...


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

130 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(130)

97 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Small double duvet cover

Ordered a duvet cover and pillow cases from Victoria linen. I've found it difficult to buy a small double duvet set on line other than white. I chose my material and gave measurements and it fitted perfectly. I'm very pleased with my purchase.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality and Comfort

Best bed sheet ever. Washes well. Really comfy and soft. You really get what you pay for and you're supporting a British company.
You have to wait a while but the delivery when it arrives is well packaged and all recyclable , which is great.
Despite the cost I'll be buying my linen from Victoria Linen in future.

13 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely appalling

Absolutely appalling. Waited weeks for the delivery of 2 high thread count valances for 150cm beds. Ordered from them because I needed 33cm length which I’ve been unable to find ready made. I simply couldn’t believe the appalling quality of what was sent to me…..corners stuck out at all angles and massive puckering on the hems. I complained gently. They had them uplifted. I waited for an apology and refund. Oh no!! They think their product is up to their standard and I can’t have a refund. Then they tried to bribe me with a 40% discount! The product is junk, un-usable, most definitely not of merchantable quality at any price. Trading Standards and credit card company next stops.
A dreadful company.
Update: don’t believe a word of their reply, the goods supplied were and remain unusable junk. Wish I had the possibility to upload photos of this so the lies being told were visually obvious!

12 de maio de 2026
Opinião espontânea
logótipo da Victoria Linen Co

Resposta da Victoria Linen Co

We’re sorry to hear that you were disappointed with your order.

After receiving the valances back for inspection, we carefully checked both items and did not find any manufacturing faults or defects with the stitching or construction. As these are made-to-order valances in a specialist 33cm drop, they were produced specifically to the measurements requested.

The puckering mentioned was consistent with creasing from packaging and transit, and the valances simply required pressing before use, as is common with many high thread count cotton products after shipping.

Although we did not agree that the items were faulty, we still offered the valances along with a goodwill refund. This was to address the inconvenience caused and wanted to resolve the matter fairly.

We’re proud to have supplied UK-made bespoke bedding for many years and always aim to deal with concerns politely and reasonably.

Classificada 1 em 5 estrelas

As my previous review

As my previous review, my purchase was not made in UK and I cannt see where on your website it mentions you sell products by other companies that are not made in the UK. And you charged £17.00 more then the product cost on the manufacturers website.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Keep up the good work!

We had been looking for larger single duvets for some time, and we are delighted with both Victoria Linen's goose and duck down duvets, and the bed linen we ordered to go with them. We're now going back for summer duvets. Keep up the good work!

20 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Can’t fault product just didn’t work for us.

Purchased: Premium Duvet Protector – Waterproof & Breathable.

Delivered quite quickly even when we ordered a week before Christmas. Can’t fault product quality itself. Initially purchased due to nappy changes done on bed.

The duvet protector may actually be of a better construction than the actual duvet cover. It’s not noisy either. I think my previous duvet was more noisy (crinkly which this isn’t).

We have only stopped using it as was making my duvet too heavy and hot. We were getting too sweaty. We used it for ~13 nights. End Mar-Apr. Weather was getting warmer and heating being used also.

I think this is partly due to my duvet being wool filled and the water-resistant material in combination with the zip trapping extra air. I think wool is supposed to allow air circulation which this maybe preventing.

It’s definitely seems more waterproof than breathable. My Mrs kept losing her duvet corner as it kept slipping inside but I didn’t on my side so that maybe due to user error.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor workmanship of Cesar duvet & after customer care

Poor workmanship of Cesar duvet, it comes in two parts to create summer and winter duvet.
Summer used less then 6 months, and winter used just under a year. Pockets began to bunch up and thin out, leaving partially empty pockets. Press studs that hold the two duvets together is clearly not enough to hold the duvet together. Comes apart over night every day and bunches up in the duvet cover. This is a very large duvet, so a mass task to put back together every night. Despite contacting Victoria linen at just a year of having it, to explain the issues with this duvet. it took months to get a resolution back. To which the manufacturer declined to take any responsibility of fault or poor quality and workmanship. When you pay over £800 you expect something better for your money.
I wouldn’t bother, I would avoid buying here and spend your money else where, where you can get better quality products.
This company is only Interested in taking your money, and not Intrested in any customer after care. I am really disappointed as I expected better.

30 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Pillowcases

The pillowcases were made well with nice soft fabric, I would definitely order more from this company.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication

Great communication. Quick to send out samples. Product well made, carefully packaged and good value.

1 de dezembro de 2025
Opinião espontânea

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