Vileda Opiniões 361

Habe einen Vileda Jet Clean vor 10 Monaten bei Kaufland gekauft. Nun ist das Gerät defekt und Kaufland verweist auf den Hersteller.
Es ist aber nicht möglich, in irgend einer Form mit Vileda zwecks Service in Kontakt zu treten. Aber teure Ersatzteile kann man ohne Problem erhalten. Sehr enttäuschend.
Werde den Schrott wohl zum Sperrmüll bringen und mir eine vernünftige Alternative (zB Kärcher) anschaffen.
Auf keinen Fall kaufe ich so etwas noch einmal Vorort!

I have brought a few of these as a cleaner.
I like to ensure all my regular clients have one of their own rather, than taking one in and out of their house each week.
If you buy a good one, it's fantastic!
If you buy a faulty one, it's so annoying and time consuming.
To me it's luck of the draw.

Bestilte vandrer sandaler i oktober. Har kun modtaget dårlige ubrugelige sandaler i plastik. Som jeg ikke kan bruge til noget.
Tilsyneladende et kinesisk firma
Fup og svindel.
Varerne bliver produceret i Kina.
Advarsel. Handel ikke med det firma

Every product this company have made that I've bought has broken within a few weeks... If "we generate plastic waste" was a company, that company would be Vileda. They seem to have a monopoly with every large supplier too, like it's almost impossible to deselect them. But, we should. I'll be going out of my way to order from any company but Vileda. Making things that intentionally break with general use is not what the world needs.

I bought the vileda spray mop because I liked the idea of washing and re- using the cloth, but after only 2 months the mop is not spraying anymore, I have only used it a handful of times, very disappointed a waste of money, Vileda used to be such a great name in household products 😞

Anni indietro ho acquistato il mocio rotomop five, fantastico e durato parecchi anni. Se non fosse xke il bordo del secchiello dopo anni di attività ha iniziato la usura perdendo sempre più dei pezzi, sarebbe ancora più fantastico. Ma haime’anche loro invecchiano.
Purtroppo la stessa cosa non posso dirlo per il nuovo rotomop. Essendomi trovata molto bene, credevo che acquistandone uno nuovo mi fossi trovata altrettanto; e invece NO.
È scandaloso. Il pedale si inceppa sempre, il secchiello Edo una plastica morbida e quando è pieno fino al livello indicato, oltre ad inceppare il pedale, si alza il secchio. Il bastone del mocio tutto lungo e fissato, qua do lavi si abbassa di lunghezza diventando ad un’altezza per i sette nani di Biancaneve.
Insomma per aver speso 35€ devo dire che sono rimasta proprio delusa. È brutto comprare dei lrodotti venduti e spacciati per ottimi quando in realtà sono costruiti con materiali di bassa qualità per andare al risparmio (ovviamente non per noi clienti)
Penso che lo butterò e tornerò ai vecchi sistemi

This mop and bucket are absolutely useless. Wife came home last night with it spent more time clearing up after using it. Water go's everywhere up the walls up your legs. Had to go back to a conventional mop to pick up water. Do not buy this product been through instructions 3 times still pretty much useless.

Purchased the Vileda 1-2 Spray Mop & 3 bottles of Vileda floor cleaner to clean my one bedroom flat. This consists of one small linoleum covered kitchen area, a small linoleum covered hall & a small linoleum covered bathroom. Living area is carpeted.

Immediately encountered an issue with the poorly designed cleaning head, which folded upside down on every backstroke. I can’t stress how irritating it is when that keeps happening. The only way I could prevent it was to bend double at the waist, place one hand on the bottom of the pole near the mop head & have my other hand on the top handle with the spray trigger. This was exhausting and didn’t fully prevent the mop head from continually folding back.

I managed to get the very small kitchen and hall done with a lot of effort. However, when halfway through the small bathroom, the mop head snapped off the pole and was completely unusable.

In summary, it didn’t even last long enough to clean a very small one bedrooms flat. Total cost of mop & cleaning fluid was over £30. Shockingly poor quality & a complete rip off.

These companies should not be allowed to sell items which are simply not fit for purpose and snap before even completing the very first use that you bought it for. Absolutely disgusting.

The main item, a rinse clean mop was delayed by over a month which was bad enough but, at least I was kept informed. When they did finally send out my items they arrived in 2 lots but the first had a delivery note on it for all the items so I thought that part of the order had been missed off. Customer service took 5 days to reply so of no use at all. Company also goes by Austen Group, DF Sales Ltd and The Laundry Company which makes tracking the order really difficult. I had to google DF Sales to work out what DHL were going to deliver

Ich habe gerade den Wäscheständer Extensiv erhalten. Das Teil kostet 68,99 € und wackelt vor sich hin. Beim Zusammenstellen muss man aufpassen, das man sich nicht die Finger bricht. So eine schlechte Qualität hatte ich mir nicht erhofft. Das ist eine Frechheit so ein Teil zu verkaufen. Ich würde fünf Minuspunkte geben, wenn es möglich wäre. Nie wieder Vileda. Leute lässt die Finger davon. Für so einen Preis bekommt man bestimmt von einer anderen Firma Qualität. Absoluter Schrott.

Sehr schlechter Kundenservice, im Oktober festgestellt das unsere Glitzi Schwämme alle fehlerhaft sind, daraufhin haben wir den Kundenservice angeschrieben da sicher die gesamte Charge betroffen sein wird.
Kurze Zeit später kam eine Mail vom Kundenservice und als Danke für die Meldung sollten wir Ersatz bekommen. Dieser ist bis heute nicht da. Nach der erste Frage wurde gesagt es wird erneut verschickt, mittlerweile antwortet niemand mehr.

Ich wollte nie Ersatz haben, es war nur wichtig das nicht noch mehr fehlerhafte Ware bekommen, man freut sich wenn was ersetzt wird und eine Firma sowas ernst nimmt aber nur labern und nichts machen ist mehr als peinlich für so ein großes unternehmen.

El pasado día 30 de Noviembre compré un tendedero vileda infinity flex el cual indicaban que en un plazo de 24 a 48 horas recibiría, estamos a día 10 de Diciembre y sigo sin rastro del tendedero que obviamente he comprado, en definitiva, una estafa, me han cobrado y no se sabe ni cuando voy a recibir mi pedido, lo peor es que no hay donde dirigirse, quien teóricamente debe solucionarlo no da ninguna solución, eso si, cobrarlo ha sido lo primero que han hecho!

Vergonzoso, una vez y nunca mas, no compren en la web d Vileda!

Las opiniones se las pasan por el forro!

Compré el cubo vileda turbo y en el primer uso salpica mucho además el cubo salta cuando está escurriendo. El palo malísimo y la mopa se retuerce al fregar…. Vamos, un desastre. Llame para dar queja y me lo cambian por otro igual, con lo cual mismo artículo, les pedí cambiar el modelo ya que este va fatal en todos los aspectos y me dicen que no, además no quisieron desembolsarme el importe. Llevaba un descuento de 10€ y tampoco me lo han abonado. Mala empresa y mal servicio

Ich habe mir den Dampfreiniger Steam one gekauft. Er ist leicht , nicht so schwer wie andere. Dampf ist recht schnell da. Handhabung leicht. Reinigt wie er soll.
Was ich nicht so gut finde ist das für mich viel zu kurze Kabel.Ich musste Verlängerung dran machen.
Was mich störte, warum müssen 12 Hefte an Beschreibungen , richtig große Blätter, mit geliefert werden . Das landet doch direkt in die Papiertonne. Wirklich unnötig.

Got a vileda looper electric floor mop in May. The handle keeps coming out and the button which should spray the cleaning solution now just switches the machine off!
This product has a 2 year guarantee but Vileda customer service do not answer the phone and have ignored my email.
Do not purchase this - you would regret it!

Absolutely dreadful mop. Floor left too wet, squeezing mechanism is terrible. Didn’t last one wash. Vileda should be embarrassed at selling this. Total rip off.

Ciao. Dopo 6 mesi di uso della lavapavimenti a vapore, questa si è guastata. Ancora in garanzia l'ho inviata (a loro spese) in assistenza dove mi è tornata, magari con qualche giorno di attesa di troppo, sostituita con modello nuovo.
ottima assistenza e con cura del cliente.

Antonio Scarpino

I would give this company 6 stars if I could! I had an issue (caused by myself) with a clothes airer. I am disabled. I emailed Vileda and explained what had happened, due to my disability, and that I was responsible and not a faulty product. My email was dealt with swiftly, and without quibble it was replaced foc. It arrived less than 24hrs later. It’s a well made sturdy product which is built to last. Customer relations exceeded my expectations by far. I will definitely be a returning customer. Thank you.

Ich habe den Steam Dampfreiniger bestellt im Online Shop bestellt. Nach 2 Tagen war er schon da & ich bin direkt zum Fan geworden. Der Zusammenbau war einfach, das Produkt selbsterklärend und mein Boden ist so sauber wie noch nie. Kann ich nur empfehlen, danke Vileda!

The new spin mop.. Terrible, absolute waste of money. Doesn't take anywhere near as much liquid as a conventional mop bucket. I really wouldn't recommend this.