Ok, ich kann nachvollziehen daß manche hier den Kundenservice als etwas langsam bemängeln, aber ich hatte noch nie große Probleme mit dem Shop, die Ware kam stets gut verpackt und wenn es mal was gab,... Ver mais
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Leia as opiniões dos outros
Ich war aufgrund der negativen Bewertungen etwas skeptisch, ob mit der Lieferung alles klappt. Da ich im Shop jedoch ein paar Vinylschätze gefunden hatte, die ich schon länger gesucht habe, bin ich da... Ver mais
2 von 4 bestellten vinyls haben gefehlt. Der shop hat mich extra warten lassen bis mein schadensanspruch bei DHL verschwindet. Vorher haben die noch gesagt „jaja Sie erhalten eine Erstattung oder Na... Ver mais
Versand: nichts zu beanstanden Platten: nichts zu beanstanden Allgemein eine gute Ausfall - teils exklsuive. Ein Stern wird für diese explizite Bestellung aber abgezogen weil man Bestellvorgang... Ver mais
Bestellung wird nicht versendet
Bestellung wird nicht versendet, auch nach 2 Anfragen keine Antwort. Paypal Fall muss geöffnet werden !
Keine Ware keine Antwort
Geld überwiesen. Keine Ware erhalten. Anfrage an Support. Keine Antwort.
A really positive experience
The item i wanted was sold out in the UK, but vinyl-digital had it in stock and for a reduced price. I came here to read the reviews and was nearly put off from making the purchase.
In the end, i went for it and couldn't be more pleased with my decision. Good price, reasonable postage from Germany, came really quickly and was extremely well packaged.
All i can say is, i would definitely buy from them again. Thanks.
krimineller Shop
2 von 4 bestellten vinyls haben gefehlt.
Der shop hat mich extra warten lassen bis mein schadensanspruch bei DHL verschwindet. Vorher haben die noch gesagt „jaja Sie erhalten eine Erstattung oder Nachlieferung“ sobald meine Ansprüche verfallen waren haben die plötzlich gesagt dass dies doch nicht gehen würde und danach mich einfach ignoriert.
Zum Glück gibt es Paypal käuferschutz der Kunden vor solch kriminellen Personen schützt. Habe mein Geld zurückerhalten!
Katastrophe
Katastrophe. Habe vor 10 Tagen bestellt und bezahlt. Nichts tut sich. E-Mails werden (bis jetzt) nicht beantwortet. Macht keinen Bock so.
Had to pay for a warped sealed record
I made an order for 140 euros (5 LPs), and one of the sealed vinyl records was warped. I asked for a full refund for this record, but they offered only a partial refund of 16 euros (the record cost was 26 euros), or i had to return the record for a full refund, but i had to pay for the shipping costs (probably 5-10 euros from Greece to Germany). So either way i had to pay some money for a flawed , sealed record that i didn't want. After a week of back and forth e-mails i accepted the partial refund and i will never going to order from them again. Everytime you are ordering from them you are risking losing some of your money. The customer service was indifferent and not helpfull at all. Stay away
God erfaring med det jeg handlet.
God erfaring med det jeg handlet.
Virker som en god butikk med overkommelige priser og frakt!
Platen kom også dobbelt innpakket som bonus.
Tolle Auswahl
Tolle Auswahl, auch immer mal wieder Raritäten zu finden. Der Service ist hervorragend, und auch extrem zuverlässig und freundlich bei Stornierungen.
Brilliant. MF Doom album for my son
First class experience. Living in Northern Ireland, my son was looking for an MF Doom album that was hard to get for anything approaching a reasonable price.
These guys had it in stock, great price and shipped from Germany in less than a week, arrived in perfect condition.
One very happy young lad. 👍
Great experience all round!
Ordered a really cool, unique album turned out to be way better than I expected. Thanks a lot! Shipped from Germany to the UK within a couple of days, super impressed with everything from you guys! Will be ordering again
In der Szene keinen guten Ruf
In der Szene keinen guten Ruf. Machen Knebelvertäge mit Artists und zahlen weit unter Niveau. Was die Sicht als Kunde angeht ebenfalls nicht wirklich seriös.
Excellent place for records since years…
Excellent place for records since years ! i do recommand, nice staff for communication too ;)
Ware nicht erhalten, Vinyl Digital interessiert sich nicht dafür...
meine FTB Vinyl ist nicht angekommen die ich am Black Friday bestellt habe. Es wurden DHL Nachforschungen angestellt und mittlerweile sogar ein Paypal Fall, aber Vinyl Digital ist so ziemlich das unfreundlichste was ich je erlebt habe.
Excellent service and a quality record
Excellent service and a quality record, well packaged and reasonably priced. I would recommend 👍
Very happy and I will use Vinyl-Digital again
I've ordered twice from Vinyl-Digital. I find the prices of new vinyl very good when compared to other sites incl. Discogs. Postage is high at €8.90 (£7.80), however this charge can include up to 7 discs, so I have ordered 2 double albums each time. Packaging is very good, with the records wrapped in bubble wrap inside sturdy purpose made cardboard boxes, so no issues with creased corners on the sleeves. Delivery may be quicker if ordered from UK stores, 4 working days till dispatch and 12 days overall to delivery. Postage is tracked through DHL, the second time DHL handed over to ParcelForce in the UK. Overall, very happy and I will use Vinyl-Digital again.
Poor packaging, records all damaged in shipping!
The vinyl records were poorly packaged and the records arrived damaged with badly dented corners and torn shrink wrap. Customer service was insulting and of no help. No offer of compensation.
Ordered vinyl and it came damaged
Ordered vinyl and it came damaged. Worse customer service ever!!
Ordered a copy of MM Food in Feb 22
Ordered a copy of MM Food in Feb 22, with due date of 15.03.22 in time for a birthday. Actual delivery was today, 08.06.22. Can't blame Vinyl Digital as this would appear to be a re-pressing delay. Web site updated due date each month and sent me a dispatched e-mail as soon as sent. They even replied to my e-mail in April assuring me it would be shipped as soon as they received it. Packaging was great, sturdy box with zero damage to record, I cannot remember the last LP I bought from Amazon that wasn't damaged in some small way, so top marks to VD. (That abreviation doesn't travel well). Son very happy with late present. Now just need to find a copy of Whole lotta Red to really impress him.
Ordered 6LPs and all of them came with…
Ordered 6LPs and all of them came with cosmetic damage, tried to contact the shop to get a refund but they never reply, BEWARE international buyers
Worried for nothing
I ordered a depeche mode LP .payed for it then read the reviews. Thought christ what have i done first 7 were very bad then a couple of good ones .so heres what happened ,ordered album on 10th may got a confirmation email on the 13th to say it had been shipped .album arrived today the 18th .Album came via royal mail special delivery as well it was packed really well also .hope this helps you decide whether to buy from them or not. Worried for nothing .
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