Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
Localização
Alterar localização39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Birkenhead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
5,0
Excelente
354 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tom was really helpful and sorted a new…
Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Josie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very helpful towards me and my grandson…
very helpful towards me and my grandson while we was needing help
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Louis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was amazing
Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Laura,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan in Birkenhead store was…
Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Sean ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was very helpful and sorted my…
Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful found the best deal for me…
Very helpful found the best deal for me appreciated his help
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was so helpful in store today
Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Steph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was very helpful with all my…
Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
visited our local branch in…
I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Kirsty,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Laura and Birkenhead Vodafone shop
Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Despite problems with data transfer…
Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom attended to us right away
Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saturday 15.11.25
Hari and Beth were exceptionally professional and delivered excellent customer service. I was offered all options to find exactly what I required. Thank you both so much.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tom was great very happy with the…
Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Member of staff really helpful.
Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent first class help from Neil in…
Excellent first class help from Neil in Birkenhead store
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really helpful a++
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Laura was polite helpful and knew about…
Laura was polite helpful and knew about products
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hi. We're happy to hear that our team member was helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura at the Birkenhead store went…
Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Bought a new phone from the shop in…
Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.
Thanks
27 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hi. We're happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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