Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Ver mais
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Localização
Alterar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Ver mais
A empresa respondeu
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
A empresa respondeu
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Both Nichole and Rob were extremely…
Both Nichole and Rob were extremely helpful and we will return in the future.
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and the fantastic support you’ve shown for Nichole and Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service.
It’s not often that you can walk into a shop, and feel that you are getting help and advice that is beneficial to both parties. I was extremely pleased with the customer service provided today, by both the sales assistant and manager.
26 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Miles,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicole at the bury st edmunds office…
Nicole at the bury st edmunds office was super helpful kind
26 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Kylie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Staff are really helpful and…
Staff are really helpful and experienced. Streamlined service.
12 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Miles
Excellent service from Miles.
Quick, efficient and knowledgeable
Rob looked grumpy 😳
7 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
After having issues with the phone…
After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased
3 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Haydn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract upgrade
Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Neuro,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer experience with Nichole
Nichole was very good at explaining options, helping to problem solve and deliver the best personal solution for me. Good offers available, especially for trade in.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Chris,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I’d have given 10 stars if I could.
I’d have given 10 stars if that was possible. Nichole in the Bury St Edmunds shop has been fantastic in sorting out a very difficult issue. She persisted for an hour and eventually solved it. I wouldn’t have known where to start. Brilliant!
22 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nichole was excellent and gave us great…
Nichole was excellent and gave us great advice.
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan dealt with us very helpful
Dan dealtxwith us, Very efficient knowledgeable .
1 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Paul,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan at bury at Edmunds helped out and…
Dan at bury at Edmunds helped out and was extremely friendly can't thank him enough
26 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Neil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Brandon was very easy to deal with, helped resolve my query quickly!! Thank you
25 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Taylor,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
What a couple of polite young men…
What a couple of polite young men looked after me today!
19 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Amie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Miles has been very helpful and…
Miles has been very helpful and professional, we will be back to Bury St. Edmunds store
17 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Annoyed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nichole was really helpful
Nichole was really helpful, personable and sympathetic. We felt she cared about us as customers and explained things well and knew her stuff.
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nice and easy service
Nice and easy service. Got exactly what I wanted. Great service from Nicole!
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had excellent service from Dan today…
I had excellent service from Dan today helping with my new phone. Nichole also helped.
30 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Paula,
Thanks for the lovely review and fantastic support for Dan and Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bury St Edmunds
Hey Frances,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Service in Bury St Edmunds
The staff in the Bury St Edmunds store have been incredibly helpful when sorting out a myriad of issues (some of which were caused by me!). They have gone above and beyond to help me in every way they could, and spent time on making sure I was happy and had exactly what I wanted. Although my issues were complicated they kept a calm, happy and humourous demeanour! I would like to give a big shout out to Dan, Kyle, Brandon and Nichole as well as anyone else I didn't get the pleasure to meet! It's been a blast, and I may just pop in for a chat as it's been so fun! Thanks guys, completely recommend you all!
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Hayley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.