Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... Ver mais
A empresa respondeu
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... Ver mais
A empresa respondeu
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... Ver mais
A empresa respondeu
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... Ver mais
A empresa respondeu
Went to Vodafone with my son who had an issue with his phone that he needed sorting. I didn’t until this point understand much about phone plans but Erica was fantastic. She was so patient, helpful... Ver mais
A empresa respondeu
Escrito pela empresa
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly, knowledgeable, excellent smiles all round. Served by Chrissy

Resposta da Vodafone UK - Bury The Mall
Christina was fantastic, her help and support and above and beyond.
She’s a credit to the store and Vodafone.

Resposta da Vodafone UK - Bury The Mall
Excellent service. Erica was very friendly and professional. Recommended.

Resposta da Vodafone UK - Bury The Mall
Came in store as done an order online which was showing a different number Chrissy checked the account and could see I'd ordered a new contract so she cancelled this for me and did an upgrade to the correct plan I needed with keeping same number great service by her

Resposta da Vodafone UK - Bury The Mall
Great service from Rachel no messing about job done renewed contract. Best ever experience.

Resposta da Vodafone UK - Bury The Mall
I had a very nice experience in store today when i had an issue with my billing! thanks guys 🩷

Resposta da Vodafone UK - Bury The Mall
Upgraded 2 sim only contracts got great deal and very happy with price I got. Chrisssy have done amazing job. Definitely recomend to everyone

Resposta da Vodafone UK - Bury The Mall
Rachel was so helpful in getting me the best deal on a top of the range phone. Very patient with me, explaining every step. Top class customer service.

Resposta da Vodafone UK - Bury The Mall
Erica, the colleague who served us was extremely professional and was able to assist with our query of gaining a new SIM card, and also saved us an additional £2 off our monthly broadband bill! Thankyou very much x

Resposta da Vodafone UK - Bury The Mall
I walked in with a major problem about double payment but Erica gave me the solution by ringing 191 who I’m sure will be able to help. Thanks again Erica👍

Resposta da Vodafone UK - Bury The Mall
Came in store for a number change and the store assistant helped with reducing our monthly bills

Resposta da Vodafone UK - Bury The Mall
The assistant Erica, was marvellous. She made everything simple and was friendly and easy to talk to.

Resposta da Vodafone UK - Bury The Mall
I spoke to erica and she was very friendly and helpful! walked me through everything and explained each thing, answered all my questions right away and seemed very happy to help

Resposta da Vodafone UK - Bury The Mall
Erica she very polite person
Very good service

Resposta da Vodafone UK - Bury The Mall
Zolfi worked for two hour to help me with my broken phone. Brilliant customer service l.

Resposta da Vodafone UK - Bury The Mall
Kelly was brilliant. Her knowledge and person skills are A1

Resposta da Vodafone UK - Bury The Mall
Very good advice. Very helpful and friendly staff. Kelly and Crissy were extremely helpful and welcoming.

Resposta da Vodafone UK - Bury The Mall
absolutely fantastic customer service, served by chrissy. outstandingly helpful and patient x

Resposta da Vodafone UK - Bury The Mall
Erica is the best! She's very informative and gives fantastic service! Will definitely be back!

Resposta da Vodafone UK - Bury The Mall
Kelly was great in assisting me upgrade my daughter’s phone, very friendly and trustworthy, even saved me money on an existing plan. Thankyou!

Resposta da Vodafone UK - Bury The Mall
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.